Cubic Names Chief Customer Officer
socalTECH
MARCH 6, 2020
San Diego-based Cubic Corporation said this week that it has named Min Wei as the company's Senior Vice President and Chief Customer Officer. Wei has been at Cubic since 2009. READ MORE>>.
SOA Software Touts 2009 Results, Growth
socalTECH
JANUARY 27, 2010
Los Angeles-based SOA Software , a developer of software tools used by enterprises to connect various IT systems, said Tuesday that the firm had 55 percent annual revenue growth in 2009. The firm attributed the revenue growth to new customers, as well as existing customers scaling up their SOA programs. READ MORE>>.
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GameFly Wins Ruling Against Postal Service
socalTECH
JANUARY 11, 2013
Los Angeles-based games-by-mail service Gamefly scored a victory today in a dispute with the U.S. Postal Service, after a U.S. appeals court ruled that the the Post Office unfairly gave Netflix and Blockbuster special services in sorting DVDs. The Post Office apparently was providing hand-sorting of DVDs for Netflix.
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Central Desktop Sees Growth, Boosts Hires In 2009
socalTECH
JANUARY 12, 2010
Pasadena-based software-as-a-service developer Central Desktop reported today that the firm had 44 percent, year-over-year growth, and boosted its staff by 50 percent in 2009, as a result of demand for the firm's online project collaboration tools. The firm said its customers now include such companies as Netflix, U.S.
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What Should You Do with Your Crappy Little Services Business?
Both Sides of the Table
APRIL 25, 2011
There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. It’s nearly impossible to get a services company financed by VCs. Why Shouldn’t Most Services Businesses Raise VC? Why Build a Services Business in the First Place?
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5 Tips For Attracting Female Customers
Tech.Co
JANUARY 10, 2018
In the Harvard Business Review Female Economy 2009 report, women purchasing power was predicted to control about $28 trillion in annual global consumer spending, if not more. “Focusing on emotion is key when communicating with female customers. This is especially true when providing a product/service to children.”
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Pitching access management on the fly, Los Angeles-based Britive raises $5.4 million
TechCrunch LA
SEPTEMBER 10, 2020
Both Poghosyan and Gudanis have long histories in identity and access management, back in 2009 Poghosyan founded Advancive Technology Solutions, which was acquired by Optiv in 2015 to bulk up its identity access management service. The company already has over a dozen customers using its technology after launching merely two years ago.
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Medallia Acquires Hospitality Software Startup Zingle for $42M
Xconomy
SEPTEMBER 26, 2019
Zingle, a startup whose software is used by hospitality, travel, and retail industries to more easily and quickly connect with their customers via messaging, has been acquired for about $42 million in cash by Medallia, a publicly traded software company in San Francisco. Read more » Reprints | Share: UNDERWRITERS AND PARTNERS.
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Service-now.com Reports Yearly Revenues
socalTECH
JULY 21, 2009
Privately held, San Diego firm Service-now.com , a developer of IT service automation software-as-a-service, has released its yearly financial results, in an unusual move. The firm said today that it closed its fiscal year on June 30, 2009, with more than $28M in recurring revenue, and 280 customers. READ MORE>>.
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Align Your Startup With Today’s Customer Paradigm
Startup Professionals Musings
JANUARY 3, 2011
Every startup needs to understand that the customer paradigm has dramatically shifted over the past two years with pervasive social networks and smartphones. If your business doesn’t connect with your customers, individually and as a community, demanding customers will not only ignore you, but will actively keep other customers away.
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Tealium Adds $35M to Expand Technology, Sharpen Customer Focus
Xconomy
SEPTEMBER 26, 2016
Tealium, a San-Diego startup that provides online advertising tag management and marketing services for enterprise customers, has raised $35 million in a growth financing deal intended to expand its technology and market reach. We help our customers weave together all the data across all of their data streams,” Lunsford said.
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Celebrating the Life and Work of Tony Hsieh
Tech.Co
DECEMBER 4, 2020
Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. To build trust in e-commerce with the greater public, his company came up with innovative ideas and fostered new customer behaviors.
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EdgeCast Doubles Revenues, Tops 225 Employees
socalTECH
FEBRUARY 28, 2013
The privately held firm did not disclose its revenues, however, the firm has previously been reported to have had revenues of between $50-100M in revenues in 2011, and $15-20M in revenues in 2009. The firm provides edge network services to help deliver content from such customers as Twitter, Pinterest, Sony, and Hulu to end users.
Attract A MILLION New Customers Overnight with YouTube Marketing – Literally
Tech Zulu Event
JULY 31, 2013
01% conversion rate again to the people who clicked over to the website from the YouTube video, that’s 185 new customers, 185 people who would have never thought to google search for a tampon service, who will now be signing up to spend the 15 bucks a month to get tampons delivered to their door. If we apply that.01%
Aaron Fyke, Thin Line Capital: The Second Wave Of Cleantech Investing
socalTECH
OCTOBER 9, 2019
Cleantech had an enormous rise and fall between 20006 and 2009. Lots has changed since 2009. In 2009, the finance world fell apart, and the venture world fell apart, and I returned to Pasadena. The same thing happened with algae biofuel companies in the 2006 and 2009 time frame.
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Yardi Sues RealPage
socalTECH
JANUARY 25, 2011
Santa Barbara-based Yardi Systems , a developer of real estate and property management software, has sued Texas-based RealPage , a competing provider of software as a service for the apartment and rental market. According to RealPage, Yardi Systems sued its EverGreen Consulting division, which it acquired in 2009. READ MORE>>.
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157 Google Enters Financial Products Comparisons Market
socalTECH
MAY 19, 2011
According to Google Thursday, it has launched Google Advisor , a new service to help users find mortgage, credit card, CD, or checking and savings account offers and rates. The new service puts Google into the same space as such local companies as LeadPoint , LowerMyBills , Oversee's Low.com , and others.
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6 Keys To Startup Wins Without Disruptive Innovation
Startup Professionals Musings
MAY 29, 2020
Back in 2009, a new startup called Sqare used their POS (Point-of-Sale) and retail knowledge to create a popular ultra-mobile card reader and a free app, now in 30 million businesses, that turns their iPhone into a point of sale and control center for business. Target viable customer segments overlooked by competitors.
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WebVisible Sees Advertising Recovery
socalTECH
JULY 20, 2010
Irvine-based WebVisible , the venture-backed provider of online advertising services to small and medium businesses run by Kirsten Mangers, reports today that it is seeing a recovery in advertising spending. WebVisible's quarterly report is drawn from the firm's 12,000 individual advertisers in the U.S., and 10,000 advertisers in the UK.
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171 Central Desktop Sees Growth, Targets 50 Employees By Year End
socalTECH
MARCH 1, 2010
Pasadena-based Central Desktop , a provider of online, software-as-a-service project management tools and applications, is in the midst of a growth spurt, says CEO Isaac Garcia. The firm says that it's been seeing lots of customer and sales growth, and is hiring across the board to grow faster. READ MORE>>.
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160 Audiolife Acquired By Alliance Entertainment
socalTECH
MAY 22, 2012
Audiolife was founded in 2009. Alliance Entertainment said that the acquisition will be an ideal complement to its business, and help it expand the services and products it offers to customers. Alliance provides fulfillment of CDs, DVDs, video games, and other merchandise to music retailers.
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138 Mindbody Confirms $14M For Health and Wellness Software
socalTECH
AUGUST 20, 2010
Mindbody develops scheduling and business management, software-as-a-service for the wellness, health, spa, and related businesses. The firm said it reached nearly $10M in revenues in 2009, and has over 9,300 customers in 62 countries.
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GameFly Eyes Blockbuster Games-By-Mail Program
socalTECH
AUGUST 12, 2010
Los Angeles-based video game rental service GameFly is seeing more competition from video rental firm Blockbuster this week, after its competitor announced that it is expanding its online movie rental service to include video games.
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178 Here’s Why a Booming Tech Market May Fool You into Thinking You’re Successful
Both Sides of the Table
JULY 21, 2014
Since 2009 we’ve been in an unequivocal bull market. It’s when the noise stops and you can actually get customer attention, press articles and VC meetings. People attending marquee conferences with rock bands, prominent speakers, Gartner Group prognosticators and lots of other happy customers. I know, I know.
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354 XCast Labs Claims Growth
socalTECH
JANUARY 27, 2010
Los Angeles-based XCast Labs , a provider of voice-over-IP services, is reporting today that it had 48 percent revenue growth in 2009, and now has more than 100,000 users. The firm said it has been profitable since July, and saw growth from IP-PBX, SIP Trunk, residential, and reseller customers.
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Sundae snags $36M to build out its distressed property marketplace
TechCrunch LA
DECEMBER 8, 2020
Those who are looking for investment properties can use the service to widen the funnel of homes that they can discover, buy and work on. Stech said he had a brainwave about the opportunity when he finished graduate school at Stanford and moved to Las Vegas, which at the time was at the epicenter of the housing market crash of 2009.
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Kyocera Wireless Sells Indian Operations
socalTECH
SEPTEMBER 30, 2009
MindTree said it expects an increase of approximately $9M in revenues between October 2009 to March 2010 related to the deal. employs approximately 600, who provide wireless product development, software engineering, and product testing for Kyocera Wireless, and also develops custom handsets for Indian service providers.
Qualcomm's FLO TV Expands Nationwide
socalTECH
JUNE 10, 2009
San Diego-based FLO TV Incorporated , the subsidiary of Qualcomm which provides live mobile TV service, said this morning that it is expanding its service to 39 new markets. to digital TV on June 12th; the analog to digital transition is freeing up broadband spectrum used by FLO TV's services.
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Expanding Business with Social Media
SoCal Tech Calendar
JULY 15, 2009
Tuesday, July 21, 2009 -- Expanding Business with Social Media. Companies that have social media strategies are finding them to be a valuable tool for driving customer engagement and building brand loyalty; one that translates into real revenue and increased customer satisfaction. See [link] (more).
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GreatCall Looks To Hire 150
socalTECH
APRIL 13, 2009
San Diego-based GreatCall , the telecom firm which runs the Jitterbug cell phone service, disclosed this morning that it is looking to hire over 150 employees for a new, Carlsbad-based customer service and sales call center. Tags: greatcall jitterbug phone service employment jobs sandiego carlsbad.
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Real Revenue Opportunities in LBS
SoCal Tech Calendar
MARCH 12, 2009
Wednesday, March 18, 2009 -- The CommNexus Location Based Services SIG Presents: Real Revenue Opportunities in LBS for 2009. What models have been proven to attract customers AND make money? What products and applications are making money in LBS? Is Navigation still king?
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100 YouMail Inks Deal With Montana Wireless Firm
socalTECH
OCTOBER 2, 2008
According to YouMail, SmartCall, which runs Ismart Mobile, a wireless carrier in Bozeman, Montana, will provide its customers with free cell phone voicemail services based on YouMail. YouMail said SmartCall will launch its voice and data services at the first quarter of 2009.
Why Most of Your Assumptions About Phone Calls are Wrong
Both Sides of the Table
JANUARY 14, 2014
In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). The three largest webmail services had over 1 billion global users at the end of 2011. People don’t want to speak to customer service reps. I don’t want to speak to customer service reps!!
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Thank you to our sponsors and advertisers
socalTECH
SEPTEMBER 25, 2009
Custom Insurance Programs for Technology Companies. The 7th International System-on-Chip (SoC) Conference, Exhibit & Workshops (www.SoCconference.com) - November 4 & 5, 2009 - Radisson Hotel Newport Beach. VentureNet 2009 (www.venturenet.org) - October 7, Costa Mesa. GetItStarted (www.getitstarted.com). The right people.
Marketing 101
SoCal Tech Calendar
JANUARY 15, 2009
Wednesday, January 21, 2009 -- TechBiz Connection: Marketing 101. Sustainable, organic growth in a company;s revenues requires excellence in the creation and successful introduction of products and services that provide customer value. See [link] (more).
Marketing 100
100 Oversee Resolves SnapNames Lawsuits
socalTECH
OCTOBER 26, 2010
Los Angeles-based Oversee.net , the operator of Internet marketing and domain monetization services, said today with subsidiary SnapNames that they have resolved two lawsuits filed as a result of a former employee's improper bidding activity. SnapNames collects and auctions off expiring and expired domain names to the highest bidder.
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Using Social Media to Market Your Business
SoCal Tech Calendar
JUNE 19, 2009
Thursday, June 25, 2009 -- Using Social Media to Market Your Business. Your customers have been there for a long time. One of the hottest recent stories in the tech industry has been the rapid rise of the messaging service Twitter. San Diego Venture Group. Special Keynote Headliner: Guy Kawasaki.
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Delight Starts With The Employee|Peet Guercio’s Story
Eric Greenspan
JULY 19, 2010
We are known for our impeccable customer service and our willingness to bend over backwards for our customers. Delight isn’t just for the customers – it starts with the employee! Make It Work bases all of its decisions around bringing delight.
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158 X1 Takes On eDiscovery
socalTECH
JANUARY 26, 2009
X1 said it has built a solution, based on its X1 enterprise search technology and professional services, called X1 eDiscovery Search Suite. X1 said the new software will be available in late Q1, with early release available for preview to pre-qualified customers and partners in early Q1 2009.
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How Liferay Grew To More Than $100M After Starting In A Church Basement
socalTECH
APRIL 5, 2017
We focus on digital transformation and customer experience. How did the shift come from consulting services to a product? Bryan Cheung: In 2009, we switch to a subscription model. When you start doing that, you create an offering that can be purchased by more customers, and that becomes easier to maintain for us.
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169 This Week in VC with Farb Nivi, Founder of Grockit
Both Sides of the Table
JUNE 3, 2010
Mobile gifting service. Founded in 2009 in Los Angeles by Michelle Crames. Provides electronic book services for content publishers; services include digital scanning and conversion, distribution to leading e-book retailers, monetization and royalty management. Total raised: $1.0mm – Read more: TechCrunch.
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How Sendgrid Makes Sure Those App Emails Go Through, With Jim Franklin
socalTECH
NOVEMBER 13, 2012
Jim Franklin: Sendgrid is a cloud-based email service. If you think of Pinterest, one of our customers, every time content is pinned or re-pinned, an email is generated to let users know that is happening. Sendgrid started in Summer of 2009 at TechStars in Boulder, and we've now grown dramatically to 100 employees and 60,000 customers.
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Page Howe: Why Everyone In LA Ought To Have a.LA Domain
socalTECH
JULY 6, 2015
Almost any name of a product or service, and many generic domain names are available in.LA. Page Howe: I've been a fan of the domain since 2008 and 2009, having grown up in LA, lived here, and seen the story here through the good and the bad. Between 2004 and 2009, things were driven by Google's search engine algorithms.
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