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IDrive Takes On Remote Help Desk Services

Los Angeles-based IDrive Online Backup, which provides cloud backup and storage services, has launched a new, remote help desk service, which it is offering up to MSPs and IT specialists. According to IDrive its new remote access solution, RemotePC HelpDesk, provides on-demate remote support, letting IT administrators manage and monitor all service requests and manage their technicians from a single dashboard. According to IDrive, the cost of the new product starts at $49.50 for the first year, and costs $499.50 a year after that first year.