InfoChachkie

SEPTEMBER 20, 2016

A version of this article previously appeared in Forbes. However, savvy startups can leverage LinkedIn to create a customer acquisition and a churn reduction tool. If you haven't already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Businesses typically use LinkedIn to recruit employees.

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socalTECH

AUGUST 7, 2015

For our Insights and Opinions section today, we have an article from Bernard Luthi , President of Monoprice (www.monoprice.com), who talks about how his company has figured out how to compete against the big guys in the room--Apple, Amazon, Google, Facebook and eBay. READ MORE>>.

Customer 100

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InfoChachkie

AUGUST 22, 2016

A version of this article previously appeared in Forbes. If you haven't already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! He started by stating, “We track customer success.” In other words, are we measure whether or not we are truly making our customers more successful.”.

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InfoChachkie

DECEMBER 9, 2013

A version of this article previously appeared on The Wall Street Journal. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! The post Happy Customers Make Gender Bias (Nearly) Irrelevant appeared first on John Greathouse.' During the period studied, only "1.3% What Gives?

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Both Sides of the Table

OCTOBER 10, 2011

This article originally appeared on TechCrunch. Some customer segments value the DVD business and these may be more price sensitive. Some customer segments value the DVD business and these may be more price sensitive. Some customer segments value the convenience of instantly available films. ” customer segment.

Netflix 287

Netflix Custom Customer Pricing 287

SoCal CTO

MARCH 12, 2007

skip to main | skip to sidebar SoCal CTO Monday, March 12, 2007 MyShape Article - Analyst Misses the Point The NY Times did a piece today on MyShape, a start-up in Pasadena - Log in Your Measurements, and the Clothes May Fit. Technology Advisor Technology Roles in Startups Pricing Customer Acquisition Sunk Costs and More -.

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InfoChachkie

JULY 16, 2012

Apologies: an incomplete draft of this article was inadvertently sent out previously via RSS. This article originally appeared on Forbes HERE. If you haven’t already subscribed yet, subscribe now for free weekly Infochachkie articles! Coull Offers Advertisers Video Skimlinks. Skimlinks For The Video Age.

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InfoChachkie

MAY 27, 2013

A version of this article previously appeared on Inc. Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. If you haven''t already subscribed yet, subscribe now for free weekly Infochachkie articles!

Customer 195

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Startup Professionals Musings

AUGUST 4, 2017

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 85

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Tech.Co

JANUARY 10, 2018

“Focusing on emotion is key when communicating with female customers. Maxeme Tuchman, CEO and cofounder of Caribu.co , an app that allows you to video call and have story time with your children together from anywhere in the world, targeted her company’s efforts on gaining referrals from women customers.

Tips 71

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Startup Professionals Musings

AUGUST 29, 2015

With the advent of social media and the pervasive move to smartphones, even customers who still prefer to purchase in brick-and-mortar stores have dramatically changed their shopping habits. If you refuse to play by their rules, they have the power to easily find alternatives, and actively pull other potential customers away.

Customer 103

Customer Custom Marketing Social Media 103

Startup Professionals Musings

APRIL 26, 2015

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Custom 100

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Startup Professionals Musings

SEPTEMBER 27, 2011

As of today, I will have published an article here for entrepreneurs and startups every day for the last 1001 days, since I started Startup Professionals Musings near the close of 2008. They don’t yet realize the low-cost potential for lead generation, branding, customer loyalty, direct marketing and e-commerce.

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Startup Professionals Musings

MARCH 11, 2014

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 98

Customer Custom .Net Competition 98

InfoChachkie

MAY 27, 2013

A version of this article previously appeared on Inc. Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. If you haven''t already subscribed yet, subscribe now for free weekly Infochachkie articles! Share and Enjoy.

Custom 153

Custom Customer Template Startup 153

Both Sides of the Table

JULY 26, 2010

Social proof is defined as “looking for others to guide our decisions&# and is also one of the most important techniques in acquiring customers in your company. We would take every day users from our customer base and make them heroes. If you didn’t read that yet it might be worth having a quick skim as a primer.

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Marketing Customer Custom Technical Review 294

TechCrunch LA

MAY 15, 2022

Both of the pilots are starting out small and delivering food from only a few unnamed merchants (including, perhaps, an organic cafe and juicery called Kreation, given the above image in this article?). Customers will be charged for deliveries with both Serve and Motional, including the cost of food, according to Uber.

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Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

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Custom Customer Training Services 97

Eric Greenspan

NOVEMBER 18, 2009

“Employees First, Customers Next&# is my philosophy and how we roll at Make It Work. During public speaking engangements, when I attend meetings, or when I encounter Make It Work customers. Have you ever heard the term “The customer is ALWAYS right?” Tags: Eric Greenspan customer service. The hard part?

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Custom Customer Services Framework 100

Startup Professionals Musings

MAY 8, 2012

I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they still don’t think of customers as their friends. The right time to put a formal customer service program in place, with measurements, is before the first sale of your product or service to a customer.

Custom 96

Custom Customer Training Services 96

InfoChachkie

JANUARY 20, 2015

A version of this article previously appeared in the Wall Street Journal. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! With a name like Smucker’s, it has to be good.”

Custom 100

Custom Customer Technical Review Software Review 100

Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

DECEMBER 24, 2016

I define these products and services as “solutions” (customers buy solutions to a problem), but Guy Kawasaki more generically calls them causes, meaning any new idea, company, or service. You can best help yourself by doing the homework listening to customers and quantifying the pain points before you define a great solution.

Custom 60

Custom Customer Ideas Examples 60

InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. free weekly Infochachkie articles! If you haven’t already subscribed yet, subscribe now for. The Internet Should Be Free.

Customer 162

Customer Custom Technical Support Startup 162

Both Sides of the Table

APRIL 21, 2013

This article originally appeared on TechCrunch. This morning I was reading my social media and came across an article that Christine Tsai had posted on Facebook. So he made hand-made batches in a bucket and drove it to customers in his van. What I learned from the article? Here is the article from the LA Times.

Entrepreneur 415

Entrepreneur Startup Pricing Product 415

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw a while back, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.

Marketing 141

Marketing Startup Social Media Technical Review 141

Startup Professionals Musings

MARCH 5, 2011

I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they still don’t think of customers as their friends. The right time to put a formal customer service program in place, with measurements, is before the first sale of your product or service to a customer.

Customer 90

Customer Custom Startup Training 90

Startup Professionals Musings

AUGUST 9, 2021

Every startup fears that one angry and unfair customer who can jeopardize the business by a negative post on Ripoff Report , Yelp , or one of the hundreds of other consumer complaint and review sites on the Internet. Web reputation management, both business and personal, has become a top priority requirement. Quickly address every negative.

Search Engine Optimization 163

Search Engine Optimization Content Social Network Google 163

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. It gives the best customer experience of any phone.

Customer 97

Customer Custom Software Review SaaS 97

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Both Sides of the Table

DECEMBER 25, 2015

The killer chart is below: In the article it raved particularly about the WaPo’s amazing mobile app and how Bezos personally intervened to get the team to improve loading times – whatever the short-term costs. “His focus on customer experience has become a near mandate within the news operation. The article was right.

News 150

News Mobile Custom Customer 150

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. free weekly Infochachkie articles! Decreasing Your Customer Acquisition Costs.

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Custom Customer Advertising SEM 164

InfoChachkie

SEPTEMBER 29, 2014

A version of this article previously appeared on Forbes. My article 5 Time-Tested Success Tips From Amazon Founder Jeff Bezos was so well received, I am sharing five more pearls of wisdom from Mr. Bezos. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Let’s do it.’” .

Tips 223

Tips Framework Metrics Cloud Computing 223

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 174

Startup Training Services Writing 174

Tech Zulu Event

JULY 31, 2013

From the time I took a screenshot of the view count for this article, to my fingers clicking away typing these words, the video has already shot up over an additional 300,000 views totaling 1,851,189 views in 2 days. YouTube was not a hobby; it meant sales, it meant building customer relationships, it meant managing product inquires.

Dollar Shave Club 101

Dollar Shave Club Custom Customer Marketing 101

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Recent articles report that companies where everyone is focused on the big picture can increase their returns by up to 400 percent.

Coach 174

Coach Activity Custom Customer 174

Startup Professionals Musings

SEPTEMBER 4, 2021

I define these products and services as “solutions” (customers buy solutions to a problem), but Guy Kawasaki more generically calls them causes, meaning any new idea, company, or service. You can best help yourself by doing the homework listening to customers and quantifying the pain points before you define a great solution.

Ideas 155

Ideas Startup Summary Examples 155