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Your “drop dead” question for a customer survey

Berkonomics

It means you can use this respondent as a resource for case studies and marketing quotes in the future. Then there are the long surveys where you could attempt to find more about satisfaction with service, delivery time, quality of product, packaging and more. Keep your survey very short to insure many responses.

Custom 218
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8 Key Human-Centered Leadership Elements In Business

Startup Professionals Musings

In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, “ Head and Heart: The Art of Modern Leadership ,” by Dr. Kirstin Ferguson. You need both to create better outcomes and increase job satisfaction.

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6 Keys To Thriving In This New Era Of Remote Services

Startup Professionals Musings

I still find too many service organizations that ignore or discount online reviews and satisfaction surveys. Provide relevant case studies illustrating your results. Another major source of services clients these days is online industry directory sites and ranking review articles.

Services 121
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6 Ways To Improve Your Odds Of New Business Success

Startup Professionals Musings

Thus I was pleased to see my own insights covered in a new book, “ Why Startups Fail ,” by Tom Eisenmann, a Harvard Business School professor, who has mentored many more entrepreneurs, and authored more than a hundred HBS case studies from real-world startups. Marty Zwilling First published on Inc.com on 04/15/2021.

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8 Management Mistakes Which Will Defeat Your Business

Startup Professionals Musings

Case and Gerald M. They apparently ignored all conventional wisdom and advisors, and struck a deal which crashed both companies, now a case study in many business schools. By most accounts, this case exhibits almost all the lapses identified in a classic book by Dr. Nicole Lipkin, “ What Keeps Leaders Up At Night.”

Startup 118
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Expanding Business with Social Media

SoCal Tech Calendar

Companies that have social media strategies are finding them to be a valuable tool for driving customer engagement and building brand loyalty; one that translates into real revenue and increased customer satisfaction.

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8 Self-Check Questions That Keep Leaders Up At Night

Startup Professionals Musings

Case and Gerald M. They apparently ignored all conventional wisdom and advisors, and struck a deal which crashed both companies, now a case study in many business schools. By most accounts, this case exhibits almost all the lapses identified in a classic book by Dr. Nicole Lipkin, “ What Keeps Leaders Up At Night.”

Startup 93