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Have you found your “teacher customer?”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Providing feedback to your teacher customer.

Custom 156
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5 Keys To Personalized Team And Customer Connections

Startup Professionals Musings

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Interact with employees and customers on a regular basis. Never be too busy to talk to real customers.

Customer 140
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Find your “teacher customer.”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Find one to teach you.

Custom 243
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BlackLine Shifts User Event To Virtual Conference

socalTECH

Los Angeles-based accounting software developer BlackLine is taking a new approach to its annual user conference in Europe, saying that it will now run its InTheBlack London 2020 event as a fully virtual event--but which will still feature thought leaders from its customers and users, instead as a series of virtual event sessions.

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Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

This year, we're sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model? How does customer service tie into all of this?

Custom 166
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Recurring Revenue Conference

SoCal Tech Calendar

Wednesday, April 26, 2017 -- Recurring Revenue Conference. Join local entrepreneurs, SaaS innovators, leading VCs, private equity/angel investors April 26, 2017 at the Recurring Revenue Conference (www.recurringrevenueconference.com) presented by Sutton Capital Partners.

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Be Careful not to Become a Conference Ho

Both Sides of the Table

You see them on Twitter, Facebook or Plancast plotting out their next 12 conference. They are professional conference attendees. Inevitably a certain number of entrepreneurs feel compelled to attend every conference. It’s not possible to be a conference ho and a leader at the same time. Look at me!