Get Answers With KISSinsights

Dec 03, 2010 • Culture, Startups
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If you’ve ever wondered what your customers think while on your website, you’ll love KISSinsights. If you’ve ever wanted to ask questions to your users, you’ll love KISSinsights. If you’ve ever read a post by Steve Blank or Eris Ries, you’ll love KISSinsights. If you’re a freedom-loving Republican gubernatorial candidate in Tennesee…heck, you might love KISSinsights too.

KISSinsights is an easy-to-use website feedback tool that website owners, webmasters and businesses can install on their website to collect specific feedback from their website visitors (think surveys). Essentially, KISSinsights “gives your customers a way to tell you what they need.”

As an offshoot from KISSmetrics, KISSinsights provides the simple power that you’d expect from startup gurus Neil Patel and Hiten Shah. It’s an easy-to-install, unobtrusive popup within your website that gives you a direct link to your users. The starter plan allows you to ask a couple questions, get responses, and let the users carry on. However, the power comes when you upgrade to a Premium or Unlimited subscription. KISSinsights provides an arsenal of ways to specifically target who sees your surveys, along with the ability to add custom call-to-actions.

Clearly, this is all in the name of learning what your customers want and need. Rather than ask users to fill out long-form surveys away from your product, KISSinsights allows you to get some quick (yet insightful) feedback while the person is engaged with your site.

Simple, fantastic user experience, and clear ROI. If you have a website, do yourself a favor…go and give KISSinsights a try.

mdsandler

Matt is an entrepreneur, musician, and founder of the music education startup Chromatik (www.chromatikmusic.com).

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