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This Startup Hacked LinkedIn To Recruit Customers & Reduce Churn


However, savvy startups can leverage LinkedIn to create a customer acquisition and a churn reduction tool. Follow The People. There’s no excuse.

TigerText Signs Chicago Customer


Santa Monica-based secure messaging app developer TigerText , which provides secured text messaging for the enterprise and healthcare markets, has signed up a customer in Chicago. tigertext chicago secure messaging texting healthcare enterprise customerFinancial impact of the win was not announced. READ MORE>>.

Your Customer Success Team Is Focusing On The Wrong Definition Of Success


In other words, are we measure whether or not we are truly making our customers more successful.”. The Most Important Metric. Share and Enjoy.

Marketing Crushes Customer Experience through Data. DUN dun dun!

Tech Zulu Event

Apparently, the key to growth is the relationships that you may have with customers and suppliers. ” Is it really that disruptive though?

VC Confessions: I Don’t Really Care About Your Product Demo


The entrepreneur cannot wait to show me their product via a demo. Customers Are All That Matter. Don’t Demo Me Bro. Share and Enjoy.

ReachLocal Trumpets Marketing Automation Customer List


Woodland Hills-based online local online marketing provider ReachLocal is bragging today that it has signed up 1,000 clients for its new ReachEdge marketing automation product. The product had been launched in September of 2013. reachlocal marketing automation customers leads software READ MORE>>.

How to Avoid a Common Product Mistake Many Teams Make

Both Sides of the Table

I’ve been involved with technology product design in one form or another for nearly 25 years and seen one mistake consistently repeated.

Customer Validation - 33 Great Articles


Either: "That’s interesting. I’m going to take that thought out into the field and validate it with my customers." Beware of Mentors.

If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. Gold dust. Contrast that with a VC conversation I had. ” I cringed.

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Hiring Developers Before Product/Market Fit?


Hiring seems to be the preferred use of seed funds (by investors and founders), whereas I'd prefer a focus on customer acquisition. Far from it.

Attract A MILLION New Customers Overnight with YouTube Marketing – Literally

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YouTube was not a hobby; it meant sales, it meant building customer relationships, it meant managing product inquires. YESTERDAY. link].

Do Not Obsess On Names – Obsess On Delivering Awesome Customer Value


If Smucker’s can annually generate hundreds of millions in sales for a variety of food products, there is little risk that a mediocre company or product name will preclude you from achieving similar success. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. Really?

E-commerce’s Changing Landscape | Customization

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As customers shift online, retailers have no choice, to not only follow suit, but to adapt to their changing demands.

Be Honest About Whether Your Product Really Makes a Difference

Both Sides of the Table

This is why I loved Brad Feld’s recent post about the “ illusion of product / market fit.” Are our users addicted to our product? But if users don’t come back to your product directly and often I question whether you have a sustainable product / company. Success for many is ephemeral.

DataPop Launches New Ad Product


Los Angeles-based DataPop , the product advertising technology developer headed by Jason Lehmbeck, has launched a new product aimed at retailers. According to DataPop, its new OmniAds product uses a retailer''s merchandise catalog to drive advertising on such sites as Google, Bing, Pinterest, Polyvore, Ebay, and Amazon.

Customer Support Training | What is excellent customer service?

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Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company.

How to Know When to Sell vs. When to Market to Customers

Both Sides of the Table

You know exactly when you want to sell to this customer and presumably it’s this quarter! Unique Selling Proposition.  Compelling Event.

Building Products for Mass Adoption

Both Sides of the Table

They use products because the products solve a need they have. Launch a product, iterate, fail fast. Blah, blah, blah. Bollocks.

Spreeify Launches New Mobile Ad Product


Los Angeles-based Spreeify , the developer of display ad technology which is led by Ruben Dua, has rolled out a new product aimed at the mobile market.

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Shopatron Launches Product Locator Tool


San Luis Obispo-based Shopatron , which develops software which helps manufacturers direct online orders to local retailers, said it has launched a new product aimed at product search. The company says its new tool instead directly points consumers at available inventory of product. Pricing on the new product was not announced.

CheckAlt Scores Four New Credit Union Customers


Los Angeles-based CheckAlt , the developer of payment processing technology led by serial entrepreneur Shai Stern, said this week that it has signed on four new credit union customers for its mobile deposit technology. Financial impact of the win was not announced. READ MORE>>. software financial banking payment mobile union credit checkalt

A Day in the Life of a Product Manager

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Jay Stakelon , VP Product Design,  Fullscreen. Jen Robinson ,  Head of Product Manager,  Bigframe. Making ideas reality : dependency.

Smoke Alarms: The Smartest Smart Home Product You Can Buy

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Features: Voice alarms with custom location. The post Smoke Alarms: The Smartest Smart Home Product You Can Buy appeared first on TechZulu.

The “drop dead” question for a customer survey


If more than forty percent of the respondents say they would be “very disappointed,” the product should go viral and be a great success. Growth!

Netflix Redux: Is It Ever OK to Fire Your Customers?

Both Sides of the Table

Some customer segments value the DVD business and these may be more price sensitive. We need video reel to show customers that you care.

Mommy Bloggers Review Service for Manufacturers of Kid and Family Products

Eric Greenspan

So, because I’m a dad, a customer service enthusiast, product evaluator and entrepreneur, I’ve decided to build a business around it.

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ServiceNow Customer Wins Award In Australia


Enterprise IT cloud sofwtare developer ServiceNow reports this morning that one of its customers has scored a big award in Australia. ServiceNow said Orica is using its product to improve its IT performance. servicenow customer australia management software According to ServiceNow, Orica, a provider of. READ MORE>>.

TouchCommerce Wins German Customer


Agoura Hills-based TouchCommerce , the provider of online chat services and products aimed at e-commerce retailers, reported today that it has partnered with German travel operator FTI, to provide a chat feature to FTI''s 5vorFlug brand page. Financial impact of the deal was not disclosed. READ MORE>>.

Social To-Do List iOS App WeDo Launches Out of Beta


Customers have shared how much the communication function is helping them collaborate,” adds Mobrem.

Small Business Marketing | Get Customers versus Get Leads

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Having paying “Customers” is what makes the cash register roar. Valu e and Exp erience versus Price and Product. meet A LOT of people. 

Why Email May Be Draining Your Company’s Productivity

Both Sides of the Table

So I ask you – if you’re being reactive to somebody else’s emails are you really being as productive in your company as you could be?

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JustEnough Gets Customer


Newport Beach-based JustEnough Software , a developer of a cloud-based app for managing customer demand and inventory planning, said this morning that it has been selected by a retailer. According to the company, Journelle is using its products for forecasting customer demand, planning inventory, and optimizing purchasing.

Punchcard Launches Business Analytics Product


Pasadena-based Punchcard , the Idealab startup developing mobile apps to encourage customer loyalty at retail businesses, announced today that it has launched a new product, Punchcard for Business. Pricing on the new product was not disclosed. The firm's apps run on both Android and iPhone. READ MORE>>.

Google Enters Financial Products Comparisons Market


Search engine giant Google has made its entree into an area long dominated by Southern California technology startups: financial products and leads generation. google advisor financial products leads mortgages rates leads360READ MORE>>.

FAQ 17

The Perfect Pithy And Productive Investor Pitch


Better than Amazon''s customer experience for any brand" and "LinkedIn on Steroids.". 4. Customer Segmentation. Is One Line Enough?

Managing Culture Like a Product

Frank Addante

At Rubicon Project, we manage culture like a product. Managing culture like a product takes a lot of discipline.

RealPractice Launches Marketing Automation Product


The company said the new software is aimed at all types of small businesses, and helps local businesses to respond faster to customer inquiries, track online and offline advertising, and reply more effectively to calls, emails, and social media inquiries. RealPractice is headed by Carey Ransom. READ MORE>>.

Fan Appz Launches Social Media Marketing Product


Los Angeles-based Fan Appz , which is headed by Jon Siegal, said today that it has launched a new social media marketing product. The firm said its Personalized Marketing Platform is aimed at brand, to help them turn their fans into customers. Jon Siegal was previously a VP of Sales at Siebel Sytsems., READ MORE>>.

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Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards.

My story: Fail locally, one customer at a time.


In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. By Frank Peters. – Dave.