Trending Sources

This Startup Hacked LinkedIn To Recruit Customers & Reduce Churn

InfoChachkie

However, savvy startups can leverage LinkedIn to create a customer acquisition and a churn reduction tool. Follow The People. There’s no excuse.

ReachLocal Trumpets Marketing Automation Customer List

socalTECH

Woodland Hills-based online local online marketing provider ReachLocal is bragging today that it has signed up 1,000 clients for its new ReachEdge marketing automation product. The product had been launched in September of 2013. reachlocal marketing automation customers leads software READ MORE>>.

The Coming Shift in Enterprise Software

Both Sides of the Table

Consumer product companies have to be “user centric” to survive and yet most enterprise software companies fall short on this front.

VC Confessions: I Don’t Really Care About Your Product Demo

InfoChachkie

The entrepreneur cannot wait to show me their product via a demo. You’re the first one I’ve met who didn’t want to see our product.”

Bridg Aims At Restaurants With New CRM Software

socalTECH

Los Angeles-based software developer Bridg said this week that it has launched a new customer relationship management (CRM) software product specifically aimed at restaurants. bridge software customer relationship management restaurant productREAD MORE>>.

Email 22

If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Starting with a positive. Gold dust.

Custom 109

Shopatron Launches Product Locator Tool

socalTECH

San Luis Obispo-based Shopatron , which develops software which helps manufacturers direct online orders to local retailers, said it has launched a new product aimed at product search. The company says its new tool instead directly points consumers at available inventory of product. READ MORE>>.

Tool 25

Customer Validation - 33 Great Articles

SoCal CTO

I’m going to take that thought out into the field and validate it with my customers." " One was an enterprise software product.

CheckAlt Scores Four New Credit Union Customers

socalTECH

Los Angeles-based CheckAlt , the developer of payment processing technology led by serial entrepreneur Shai Stern, said this week that it has signed on four new credit union customers for its mobile deposit technology. software financial banking payment mobile union credit checkalt Financial impact of the win was not announced.

Startups and a Common Misunderstanding in Agile Software Development

SoCal CTO

They didn't feel they had visibility into timelines and costs for development of their software. They couldn't plan their business.

E-commerce’s Changing Landscape | Customization

Tech Zulu Event

As customers shift online, retailers have no choice, to not only follow suit, but to adapt to their changing demands.

Do Not Obsess On Names – Obsess On Delivering Awesome Customer Value

InfoChachkie

If Smucker’s can annually generate hundreds of millions in sales for a variety of food products, there is little risk that a mediocre company or product name will preclude you from achieving similar success. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. Really?

Be Honest About Whether Your Product Really Makes a Difference

Both Sides of the Table

This is why I loved Brad Feld’s recent post about the “ illusion of product / market fit.” Are our users addicted to our product? But if users don’t come back to your product directly and often I question whether you have a sustainable product / company. Success for many is ephemeral.

ServiceNow Customer Wins Award In Australia

socalTECH

Enterprise IT cloud sofwtare developer ServiceNow reports this morning that one of its customers has scored a big award in Australia. ServiceNow said Orica is using its product to improve its IT performance. servicenow customer australia management software According to ServiceNow, Orica, a provider of. READ MORE>>.

TouchCommerce Wins German Customer

socalTECH

Agoura Hills-based TouchCommerce , the provider of online chat services and products aimed at e-commerce retailers, reported today that it has partnered with German travel operator FTI, to provide a chat feature to FTI''s 5vorFlug brand page. touchcommerce online chat ecommerce retailer international germany software READ MORE>>.

JustEnough Gets Customer

socalTECH

Newport Beach-based JustEnough Software , a developer of a cloud-based app for managing customer demand and inventory planning, said this morning that it has been selected by a retailer. According to the company, Journelle is using its products for forecasting customer demand, planning inventory, and optimizing purchasing.

How to Deliver More Software Projects On Time

Both Sides of the Table

There’s an old joke in software development, “How much time does it take to design software?” I know.

Kareo Rolls Out Updated Software

socalTECH

Irvine-based medical practice management software developer Kareo , led by Dan Rodrigues, said Tuesday that it has launched the next generation of its cloud-based software for outsourced billing. Pricing on the new product was not announced. kareo medical office software billing cloud update READ MORE>>.

MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

RealPractice Launches Marketing Automation Product

socalTECH

In a move which significantly broadens its market focus, Santa Ana-based RealPractice said Tuesday that it has launched a new, automated marketing software called ReplyWise. The new product is an expansion--and significant shift--beyond RealPractice's former focus on the legal vertical. realpractice software marketing automation saas

Fan Appz Launches Social Media Marketing Product

socalTECH

Los Angeles-based Fan Appz , which is headed by Jon Siegal, said today that it has launched a new social media marketing product. The firm said its Personalized Marketing Platform is aimed at brand, to help them turn their fans into customers. service software marketing media social appz fanappzREAD MORE>>.

Punchcard Launches Business Analytics Product

socalTECH

Pasadena-based Punchcard , the Idealab startup developing mobile apps to encourage customer loyalty at retail businesses, announced today that it has launched a new product, Punchcard for Business. Pricing on the new product was not disclosed. The firm's apps run on both Android and iPhone. READ MORE>>.

A Day in the Life of a Product Manager

Tech Zulu Event

Jay Stakelon , VP Product Design, Fullscreen. Jen Robinson , Head of Product Manager, Bigframe. Making ideas reality : dependency.

The Next 5 Years: Possible Trends in Business Software

Tech Zulu Event

During the past twenty five years, software programs utilized by business underwent tremendous changes. Enhanced Platform Mobility.

SEO 24

CapLinked Launches New Product

socalTECH

Los Angeles-based CapLinked , the developer of secure document sharing software led by Eric Jackson, said this morning that it has released a new set of Information Security (InfoSec) tools, aimed at helping companies to protect information they are sharing with external parties. caplinked file sharing secure enterprise software

Fliptu Becomes Ampsy, Signs Up Darius Rucker As A Customer

socalTECH

Los Angeles-based social aggregation tool developer Fliptu said today that it has rebranded the company as Ampsy , and also integrated its software with Hootsuite. fliptu ampsy darius rucker software social marketing influencer southernstyletourThe reasoning behind the rebranding was not given. READ MORE>>.

Tool 22

ReachLocal Launches Trio Of Products, Targets Home Services

socalTECH

The new products are part of a push by the company to expand the services it offers to small and medium sized businesses, beyond its roots in helping those firms advertise their businesses online. According to ReachLocal, it has launched three new products, ReachSite , ReachConvert , and ReachCommerce. READ MORE>>.

Lieberman Software Teams With Canadian Company

socalTECH

Los Angeles-based security software developer Lieberman Software said this morning that it has teamed with Canadian company Aikya Security Solutions, to expand its resach in Canada. The two said that Aikya will offer up Lieberman's Enterprise Random Password Manager (ERPM) product to its customers. READ MORE>>.

How to Make Sure Professional Services Don’t Take Over Your Software Company

Both Sides of the Table

help you integrate your product with other systems making it harder for your product to be replaced by competitors. training. Whatever.

Qualaroo Launches New Product, Helps Convert Web Visitors

socalTECH

Qualaroo , a developer of website conversion and analytics software which helps web businesses improve the experience and conversion of their visitors, has launched a new product. qualaroo website visitor conversion analytics survey convert customers analysis The company--which is backed by $5.5M READ MORE>>.

Sites 22

RightScale Launches Hybrid, Private Cloud Management Software

socalTECH

Santa Barbara-based RightScale , the cloud computing firm backed by Tenaya Capital, DAG Ventures, Benchmark Capital, Index Ventures, and Presidio Ventures, said Tuesdya that it has launched a new product called RightScale myCloud. rightscale hybrid private cloud management software saas zynga eucalyptusREAD MORE>>.

Moving Analytics | Sitting Kills, Moving Heals

Tech Zulu Event

AA: Most product and companies in the space today are focused on young, fit people who are already active. We need to sit less, and move more.

Study 29

Sorenson Media Launches New Encoding Product

socalTECH

San Diego-based Sorenson Media , the developer of video encoding and decoding software headed by Peter Csathy, said today that it has launched a new, on-site version of its video encoding product. sorenson media video encoding software codecREAD MORE>>.

Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

Bill had previously created a packaged software company called Knowledge Adventure the produced children’s educational software.

My story: Fail locally, one customer at a time.

Berkonomics

In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. By Frank Peters. Growth!

TouchCommerce Launches New Chatbot Product, TouchAssist

socalTECH

Agoura Hills-based TouchCommerce has added a new chat bot product called TouchAssist , to its lineup of services and software, the company said this morning. TouchCommerce said its new product, aimed at brands, will offer up "intelligent" automated conversations with customers, all linked into TouchCommerce's live assistance services.

Startup Software Development – Do Your Homework Before You Develop Anything

SoCal CTO

I just had an all-too common conversation with the founder of a startup who had spent more than a year working with a software development company who had produced a mess. The mess really comes from a developer who was willing to get started on a product that was not fully thought out. Who are the customers? Partners?

BP Logix Wins Customer

socalTECH

San Diego-based BP Logix , a firm providing business process management software, said today that it has signed Rentokil Initial plc, a provider of business services, as a customer. BP Logix said that Rentokil is using its products across its European operations. logix business process management software rentokil

The Customer May Not Always Be Right, But You Had Better Listen Just The Same

Tech Zulu Event

These two ads showed how disconnected from their customers these once industry leaders have become. So, how do you talk to customers?

QAD Wins French Customer

socalTECH

Santa Barbara-based ERP software manufacturer QAD is reporting a win in France this morning, with the Societe Ardennasie d'Essieux (SAE). QAD said SAE is using its software-as-a-service version of its product. france softwareSAE is a manufacturer of axles, suspensions, and brake systems for commercial vehicles.