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This Startup Hacked LinkedIn To Recruit Customers & Reduce Churn


However, savvy startups can leverage LinkedIn to create a customer acquisition and a churn reduction tool. Follow The People. There’s no excuse.

Tealium Adds $35M to Expand Technology, Sharpen Customer Focus


Tealium, a San-Diego startup that provides online advertising tag management and marketing services for enterprise customers, has raised $35 million in a growth financing deal intended to expand its technology and market reach. Georgian Partners and Bain Capital Ventures, the investment firms that anchored Tealium’s $30.7

ReachLocal Trumpets Marketing Automation Customer List


ReachEdge helps small and medium sized businesses with their online marketing efforts, including managing their website, advertising, SEO, lead management, and tracking of customer acquisition efforts. reachlocal marketing automation customers leads software The product had been launched in September of 2013. READ MORE>>.

If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. Gold dust. Contrast that with a VC conversation I had. ” I cringed.

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Customer Validation - 33 Great Articles


Either: "That’s interesting. I’m going to take that thought out into the field and validate it with my customers." Beware of Mentors.

Do Not Obsess On Names – Obsess On Delivering Awesome Customer Value


Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. Microsoft – Initially descriptive of the company’s software developed for the “micro” computer market, it quickly became less relevant as the “personal” computer market matured. With a name like Smucker’s, it has to be good.”

Ten of Southern California's Top Software Companies


marketing, and not enough of the traditional, software-and-algorithm intensive startups you'd expect to see in Silicon Valley. Factual. Inktank.

How to Deliver More Software Projects On Time

Both Sides of the Table

There’s an old joke in software development, “How much time does it take to design software?” Set hard deadlines.

CheckAlt Scores Four New Credit Union Customers


Los Angeles-based CheckAlt , the developer of payment processing technology led by serial entrepreneur Shai Stern, said this week that it has signed on four new credit union customers for its mobile deposit technology. software financial banking payment mobile union credit checkalt Financial impact of the win was not announced.

The Next 5 Years: Possible Trends in Business Software

Tech Zulu Event

During the past twenty five years, software programs utilized by business underwent tremendous changes. Enhanced Platform Mobility.

ServiceNow Customer Wins Award In Australia


Enterprise IT cloud sofwtare developer ServiceNow reports this morning that one of its customers has scored a big award in Australia. servicenow customer australia management software According to ServiceNow, Orica, a provider of. Orica has 15,000 employees. READ MORE>>.

TouchCommerce Wins German Customer


touchcommerce online chat ecommerce retailer international germany software Agoura Hills-based TouchCommerce , the provider of online chat services and products aimed at e-commerce retailers, reported today that it has partnered with German travel operator FTI, to provide a chat feature to FTI''s 5vorFlug brand page. READ MORE>>.

Guidance Sofware Reveals Federal Customers


guidance software government federal customers electronic discovery digital forensics

MindTouch Picks Up $12M For Customer Self Service Software


San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

Kareo Rolls Out Updated Software


Irvine-based medical practice management software developer Kareo , led by Dan Rodrigues, said Tuesday that it has launched the next generation of its cloud-based software for outsourced billing. kareo medical office software billing cloud update Pricing on the new product was not announced. READ MORE>>.

JustEnough Gets Customer


Newport Beach-based JustEnough Software , a developer of a cloud-based app for managing customer demand and inventory planning, said this morning that it has been selected by a retailer. According to the company, Journelle is using its products for forecasting customer demand, planning inventory, and optimizing purchasing.

How to Make Sure Professional Services Don’t Take Over Your Software Company

Both Sides of the Table

deliver profitable revenue that while on gross margins of 50% vs. software at 85-95% it is still profits to help you cover fixed costs.

Fan Appz Launches Personal Marketing Platform To Help Brands Convert Fans Into Loyal Customers

Tech Zulu Event

That’s how social can help build customer lifetime value.”. Brands can also integrate their customer and transaction data. Top Features.

Master of Customer Acquisition, Matt Coffin, On Startups …

Both Sides of the Table

He is very hands-on and helpful – especially for any company looking into customer acquisition. The answer? Something so simple.

My story: Fail locally, one customer at a time.


In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. By Frank Peters. Growth!

Nirvanix Targets Iron Mountain Customers


Nirvanix said it currently has over 1,200 companies using its cloud backup software. READ MORE>>.

Lieberman Software Teams With Canadian Company


Los Angeles-based security software developer Lieberman Software said this morning that it has teamed with Canadian company Aikya Security Solutions, to expand its resach in Canada. The two said that Aikya will offer up Lieberman's Enterprise Random Password Manager (ERPM) product to its customers. READ MORE>>.

ServiceTitan Scores $18M For Home Services Management Software


Glendale-based ServiceTitan , a developer of cloud-based software used by home services business management, has raised $18M in a Series A funding round. ServiceTitan said the funding goes towards strategic technical hires, expansion of its customer support infrastructure, and outreach to customers. READ MORE>>.

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Fliptu Becomes Ampsy, Signs Up Darius Rucker As A Customer


Los Angeles-based social aggregation tool developer Fliptu said today that it has rebranded the company as Ampsy , and also integrated its software with Hootsuite. fliptu ampsy darius rucker software social marketing influencer southernstyletourThe reasoning behind the rebranding was not given. READ MORE>>.

Startup Software Development – Do Your Homework Before You Develop Anything


I just had an all-too common conversation with the founder of a startup who had spent more than a year working with a software development company who had produced a mess. If I’m being asked to do startup software development, I’m going to push fairly hard on key questions that the startup needs to have answered before they develop anything.

The Customer May Not Always Be Right, But You Had Better Listen Just The Same

Tech Zulu Event

These two ads showed how disconnected from their customers these once industry leaders have become. So, how do you talk to customers?

mPulse Gets $10M For Mobile Health Software


Los Angeles-based mPulse a developer of mobile software to help health plans better communicate with their clients, has raised $10M in a Series A funding round. The company's mobile software is used by health plans and pharmaceutical companies, and counts the Inland Empire Health Plan (IEHP) and Kaiser as customers. READ MORE>>.

SodaHead Upgrades Polling Software For WordPress


Los Angeles-based SodaHead , the developer of online polling services and software, has just launched a major upgrade to the company''s polling software for WordPress. The new software is available through WordPress , and competes directly against such tools as Wp-Poll and Polldaddy. READ MORE>>.

Guidance Software Lands Retailer


Pasadena-based Guidance Software , the developer of electronic discovery and investigation software, announced today that it has signed an un-named, multi-billion dollar retailer as a customer. According to Guidance Software, the firm will help the retailer build an "e-discovery center of excellence". READ MORE>>.

Citrusbyte Wants the World to Build Better Software


That is, businesses are using APIs like crazy to stay competitive and communicate with both partners and customers more effectively. According to the team, the driving philosophy behind Mission Control was to help the world create better software. Image Credit: Wikipedia  .

Bridg Wins Pizza Chain Papa Murphy's


Los Angeles-based marketing software developer Bridg , led by Amit Jain, said today that it has scored a win with pizza chain brand Papa Murphy's. bridg pizza chain marketing software papa murphy loyalty analytics customerFinancial impact of the win was not disclosed. READ MORE>>.

Predixion Software Updates Product


San Juan Capistrano-based Predixion Software , which is venture backed by DFJ Frontier, Miramar Venture Partners and Palomar Ventures, said today that it has upgraded its flagship predictive analytics software. Predixion just announced a $6M round of funding last week for its software. Predixion is headed by Simon Arkell.

GPS Tracking Keeps Internet of Things Moving for Vehicle Management

Tech Zulu Event

Manufacturers, managers and someday customers will be able to identify which factors affect which parts of their vehicle.

Shopatron Updates Ecommerce Software


San Luis Obispo-based Shopatron , which develops e-commerce software for retailers, said today that it has made a major upgrade to its software. provides an upgraded customer experience, targeted at increasing sales for its customers. shopatron ecommerce software saasThe firm said that Shopatron 3.0 READ MORE>>.

Here Comes New Ideas from BPM

Tech Zulu Event

BPM software can allow a company to automate a number of business process elements, while helping track the progression of different processes.

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Nimble Updates Contact Management Software


Santa Monica-based Nimble , the developer of a software-as-a-service, contact management service which is headed by former Goldmine founder Jon Ferrara, said this morning that it has debuted a new version of its service. nimble contact management software goldmine salesThe firm said that Nimble 2.0 READ MORE>>.

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Punchcard | Rewarding Loyal and Providing Incentives

Tech Zulu Event

How do you guarantee a simply favorable review versus a regularly returning loyal customer? Value for all parties.

Liferay: Another Big, Nearly $100M LA Enterprise Software Firm You've Never Hear


Add another company to the list of fast growing, enterprise software companies in Los Angeles that you might not have heard of: Liferay , a developer of open source portal software for the enterprise, is apparently approaching $100M in annual revenues, according to some recent reports. READ MORE

RightScale Launches Hybrid, Private Cloud Management Software


The firm has linked with fellow Santa Barbara cloud computing firm Eucaalyptus, as well as private cloud provider to offer up the software. rightscale hybrid private cloud management software saas zynga eucalyptusREAD MORE>>.

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CallFire's FireText Integrates with Freshdesk


FireText , the UK-based SMS marketing service whici s now owned by Santa Monica--based CallFire, said this week that it has integrated its software for customer support software provider Freshdesk , allowing companies to interact with their customers via texting. READ MORE>>.

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