InfoChachkie

APRIL 29, 2013

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers. This pattern holds true for Tui Tai Expeditions.

Social Media 213

Social Media Customer Custom Media 213

Berkonomics

JUNE 11, 2015

In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. I was fortunate that I could write software and doubly fortunate that my despair at working for ‘the Man’ – and feeling compelled to strike out on my own – coincided with the dawn of the personal computer era.

Customer 120

Customer Custom Writing Southern California 120

Berkonomics

DECEMBER 31, 2020

A company like this grows in value to its customers and to prospective buyers of the business, but without any dilution of control or ownership for the founders. The effort to write a grant request is not trivial. Email readers, continue here…] Grant writing takes skill and immense amounts of time. How refreshing!

Equity 156

Equity Writing Education Research 156

Startup Professionals Musings

SEPTEMBER 22, 2010

The stakes are high – you are asking an investor for money, a customer for an order, or another executive for a partnership. Badly written letters, long rambling or emotional emails, or an obvious lack of spell checking will brand you as a poor business risk before the message is even considered. Tailor writing to your audience.

Writing 90

Writing Content Email Tips 90

Berkonomics

NOVEMBER 21, 2018

Each new customer, each mention in the press or online adds to the feeling of early accomplishment. Email readers, continue here…] This moment is to celebrate every action, including shopping for supplies, furniture and technology to support the newly minted enterprise. Write your own Hollywood script.

Hollywood 120

Hollywood Writing Press Startup 120

Eric Greenspan

MAY 29, 2010

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. 40,000) to join me on Facebook.

Social Media 214

Social Media Custom Customer Media 214

Startup Professionals Musings

FEBRUARY 19, 2021

Another mistake many consultants make is to charge by the hour, and customers lose track and lose confidence as things change. Speak to people, rather than write a document every time you want a change. Have "customers", not "clients." This is a minor semantic point, but an important one to the customer.

Startup 150

Startup Slides Email Custom 150

Both Sides of the Table

APRIL 19, 2011

He is very hands-on and helpful – especially for any company looking into customer acquisition. Big thank you to Darius Vasefi , of EyeOnJewels for the write up. Good listener, take in information, • Have pulse on what the market wants (hard to train that) cannot take this from customers only. we both love Jason).

Acquisition 304

Acquisition Startup Customer Custom 304

Startup Professionals Musings

SEPTEMBER 6, 2023

On the top of my list is a focus on minimizing multitasking, a result of continuous smartphone and email alerts, as well as an instant gratification mentality. Make every effort to have your mind be totally present for each challenge from a team member or customer. Schedule uncomfortable tasks when you are fresh and alert.

Demand 103

Demand Activity Email Mentor 103

Berkonomics

JULY 20, 2017

A product at the concept stage contains feature-functionality that customers may not want or be willing to pay for, or which just might not work well enough for release to the public. This is not to state that the customer tests a new product before we do internally, although many of us are surely guilty of that error.

Customer 256

Customer Custom Writing Product 256

Berkonomics

MARCH 5, 2020

One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer. Email readers, continue here…] A great idea often fails from the inexperience or inability of management to bring the idea to market.

Outsource Development 156

Outsource Development Ideas Resource Patents 156

Berkonomics

SEPTEMBER 11, 2014

Offer incentives to existing customers to stay, and for competitor’s customers to switch. To keep an existing customer, even if by offering discounts, is much less expensive than the cost of attracting a new one. Recognizing a longstanding customer with an appropriate gesture from the top is best of all. What should I do?

Marketing 199

Marketing Email Custom Customer 199

Berkonomics

JANUARY 13, 2022

Email readers, continue here…] But what about the pause to celebrate? To celebrate with your customers, who worry over continuity and look to you for assurances that the transition will not negatively affect them. Write a book. Write a handwritten letter to someone who helped you make it to the finish line.

Writing 156

Writing Entrepreneur .Net Sales 156

Both Sides of the Table

MARCH 29, 2014

They get pissed off if a senior executive at Google doesn’t take a meeting with them, if people are late to their meetings or if they have emails that are unreturned. The 70% of entrepreneurs that simply can’t get past an un-responded-to email. You need to know how to write good & action oriented emails.

Venture Capital 389

Venture Capital Email Startup Conference 389

Tech.Co

DECEMBER 29, 2023

Sign up to Tech.co's weekly newsletter today Please fill in your name Please fill in your email Subscribe By signing up to receive our newsletter, you agree to our Privacy Policy. However, its unique-for-the-industry monthly subscription model has helped it maintain healthy profits from its loyal customer base in 2023.

Startup 213

Startup Generative AI Newsletter Tool 213

Both Sides of the Table

JANUARY 14, 2014

If you follow the tech media you would be subject to a lot of narrative biases that are completely off base – and this includes the value of email and phone calls. In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). billion email accounts. THE FULL STORY.

Email 339

Email SaaS Venture Capital Google 339

Both Sides of the Table

MARCH 2, 2011

It’s apropos because there is so much noise these days with email, Twitter, Facebook, blogs, web shows, etc. If I check Twitter it’s usually because I’m waiting for a meeting to start and I never write posts during the day. He’s committed to getting through every email. I read 95% of my email.

Email 287

Email Blogging Venture Capital Writing 287

Both Sides of the Table

MAY 14, 2018

I know that you can use an email system with this to track my open rate, whether I forwarded the email, the IP address where I read it, whether I was on a mobile device or a wired computer and you can tell who else read the document. What should not be in your deck?

Funding 239

Funding Venture Capital IP Competition 239

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Custom 164

Custom Customer Advertising SEM 164

Startup Professionals Musings

AUGUST 30, 2019

What every entrepreneur needs more than anything else, after they have built an innovative new product or service, is visibility, credibility, and trust by customers, potential employees, and future business partners. It makes customers feel special, and gives you the opportunity to highlight your broad experience and credentials.

Writing 19

Writing Technical Review Entrepreneur Advertising 19

Both Sides of the Table

MAY 27, 2013

Partly out of the fact that in 1 week I depart for England to speak at LeWeb, attend our DataSift board meeting and generally make myself available to the DataSift team to meet their customers, partners and employees. Email updates frequently. Key point – if your emails are as long as my blog posts you’re forked.

Tips 365

Tips Email Venture Capital Blogging 365

Both Sides of the Table

APRIL 12, 2017

As executives we’re all seemingly accessible at any moment to anybody via email, Twitter, Facebook, LinkedIn or Text. It’s why sometimes I respond to emails in 5 minutes at other times I go dark for a week at a time. Recruiting, business development, shipping product, writing blog posts, networking … it’s all the same.

Activity 297

Activity Blogging Email Startup 297

Both Sides of the Table

MAY 21, 2018

And my specific response that I recommended was to say, “I can send you our standard data pack but honestly I have too many other firms asking for customized data and we simply can’t send each person custom reports. Note: If you enjoy my posts please subscribe to my newsletter by adding your email below. it will go a long way.

Funding 217

Funding Newsletter Venture Capital Email 217

Both Sides of the Table

JUNE 23, 2013

I’ve been writing a series on a simple methodology that we used at my first enterprise software company. Simply, this is identifying a customer need that has economic value to them if they can solve it. This solves the customer question, “Why Buy Anything?”. You can’t quantify the value of email yet everybody needs it!”.

Sales 328

Sales Customer Custom Examples 328

Berkonomics

MAY 8, 2014

I am chairman of a company that, as I write this, is twelve years old and has not yet taken a dollar of outside investment. The company grows in value to its customers and to prospective buyers of the business, but without any dilution of control or ownership for the founders. Grant writing takes skill and immense amounts of time.

Company 166

Company Companies Writing Education 166

InfoChachkie

OCTOBER 8, 2012

Five broad sources of independent, third-party validation are: Customers, Partners, Distributors, Industry Experts and other Stakeholders. For instance, validation that directly supports your company's underlying value proposition is more valuable than corroboration that indirectly suggests customers might ultimately adopt your solution.

Venture Capital 265

Venture Capital RSS Custom Customer 265

Startup Professionals Musings

OCTOBER 15, 2022

Some entrepreneurs love to talk and produce videos, but hate to write anything down. Others send investors email and business plans in all uppercase or no punctuation. Message delivery must be customized for each investor. Effective communication requires real listening, as well as talking.

Entrepreneur 111

Entrepreneur Social Media Patents Mentor 111

Berkonomics

NOVEMBER 17, 2016

Everyone who manages a company or its sales force wants to write as many new deals as possible, and is usually warry about doing anything that might threaten the positive outcome of a pending sale. If the deadline expires and the potential customer finally acts, expecting the discount, a significant degree of sales power returns to you.

Sales 120

Sales Tool Writing Custom 120

InfoChachkie

JUNE 3, 2013

You can watch/listen to how John and Kyle turned their email newsletter into an international bestseller in the following 9-minute excerpt from John''s recent talk at UC Santa Barbara. an email) to about 35 people. If you want to be kept informed just send me an email and let me know that you''re in, and that was it.

Newsletter 233

Newsletter Startup Entrepreneur Writing 233

Berkonomics

MARCH 14, 2019

One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer. Email readers, continue here…] Are you ahead or behind the market with your product or service? Second: Market risk. .

Outsource Development 120

Outsource Development Ideas Resource Patents 120

InfoChachkie

SEPTEMBER 28, 2011

Of the 225 customer reviews currently posted on Amazon, over 90% are highly positive. Guy, how would your 2004 book, Art Of The Start , differ, if you were writing it today? If I were writing the book today, there would be a whole chapter or two…about how to use Facebook and Twitter. That doesn’t work.”. I work very, very hard.

Santa Barbara 262

Santa Barbara Technical Review Social Media Startup 262

Both Sides of the Table

MARCH 8, 2010

Define your customers, partners and other relevant people to your organization (e.g. That’s blogging to the echo chamber unless they’re your target customers. Don’t just write a carbon copy of what somebody else is doing. I didn’t want to run out of things to write about in the first 6 months.

Blogging 286

Blogging Startup Writing Summary 286

Both Sides of the Table

JUNE 13, 2018

Remember that the goal of an email to a VC or an introduction from a trusted mutual connection is simply to get you the meeting. You want to send just enough to get the meeting (and of course a great deck sells better than a long email) and not so long that you don’t leave a chance to wow the person in your actual meeting. Poppycock.

Venture Capital 261

Venture Capital Slides Email Funding 261

Startup Professionals Musings

OCTOBER 16, 2020

Too many of you business owners think success only means being the next Amazon, or you stress yourself out trying to be everything to every customer. Understand and write down every expense, and budget for required costs, especially initial inventory and accounts receivable delays. Meticulously manage cash inflow and outflow.

Customer 125

Customer Custom Tool Writing 125

Both Sides of the Table

AUGUST 16, 2011

You send them update emails. Help them write other stories. One day they’ll write yours. Understanding customer requirement ? Whatever amount you’re getting out and talking with prospects, customers, employees, recruits, competitors, press, investors, potential investors … it’s never enough.

Startup 410

Startup Writing Press Venture Capital 410

Berkonomics

NOVEMBER 9, 2017

Email readers, continue here…]. Keep your customer in mind. Here’s a quick nod to the folks at Colour Graphics for urging me to write this insight. Your niche market is younger, and perhaps smaller – especially if the feature set on the smartphone is so radically new that you would need to reach early adapters.

Marketing 266

Marketing Resource Advertising Social Media 266

TechCrunch LA

JULY 19, 2022

Kaden joins Rick Zullo from Equal Ventures on the board and told TechCrunch via email that excess inventory “filled the news and it definitely spikes in more volatile markets, but it is in fact part of any market.” She went on to write, “Dee and Josh are the exact right team to tackle it.

Product 191

Product Funding Technical Review Equity 191