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MindTouch Picks Up $12M For Customer Self Service Software

San Diego-based MindTouch, a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. The funding came from PeakSpan Capital, along with SK Ventures and SAP SE. MindTouch, which was founded by Steve Bjorg and Aaron Fulkerson back in 2005, said the funding will go to increase its integration with software such as Salesforce, SAP, and Oracle, and grow its marketing, business development, sales, and engineering teams. MindTouch's software provides customer support search tools, product information, and more to end users. The company's clients include Whirlpool, Zuora, Docker, MakerBOt, Remington, and many others.