Trending Sources

TigerText Signs Chicago Customer

socalTECH

Santa Monica-based secure messaging app developer TigerText , which provides secured text messaging for the enterprise and healthcare markets, has signed up a customer in Chicago. tigertext chicago secure messaging texting healthcare enterprise customerFinancial impact of the win was not announced. READ MORE>>.

VC Confessions: I Don’t Really Care About Your Product Demo

InfoChachkie

The entrepreneur cannot wait to show me their product via a demo. Customers Are All That Matter. Don’t Demo Me Bro. Share and Enjoy.

Marketing Crushes Customer Experience through Data. DUN dun dun!

Tech Zulu Event

Apparently, the key to growth is the relationships that you may have with customers and suppliers. ” Is it really that disruptive though?

Coull Entrepreneurs Get More Customers

InfoChachkie

We develop products that contextually engage the user at the moment at which they are most actively engaged with a given concept.

Startup Pricing: Are You Selling A Giffen Product?

InfoChachkie

recurring entrepreneurial challenge is to determine the optimal price of a new product, especially absent a directly competitive alternative.

ReachLocal Trumpets Marketing Automation Customer List

socalTECH

Woodland Hills-based online local online marketing provider ReachLocal is bragging today that it has signed up 1,000 clients for its new ReachEdge marketing automation product. The product had been launched in September of 2013. reachlocal marketing automation customers leads software READ MORE>>.

Customer Support Training | What is excellent customer service?

Tech Zulu Event

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company.

Customer Validation - 33 Great Articles

SoCal CTO

Either: "That’s interesting. I’m going to take that thought out into the field and validate it with my customers." Beware of Mentors.

Be Honest About Whether Your Product Really Makes a Difference

Both Sides of the Table

This is why I loved Brad Feld’s recent post about the “ illusion of product / market fit.” Are our users addicted to our product? But if users don’t come back to your product directly and often I question whether you have a sustainable product / company. Success for many is ephemeral.

Do Not Obsess On Names – Obsess On Delivering Awesome Customer Value

InfoChachkie

If Smucker’s can annually generate hundreds of millions in sales for a variety of food products, there is little risk that a mediocre company or product name will preclude you from achieving similar success. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. Really?

E-commerce’s Changing Landscape | Customization

Tech Zulu Event

As customers shift online, retailers have no choice, to not only follow suit, but to adapt to their changing demands.

Hiring Developers Before Product/Market Fit?

SoCal CTO

Hiring seems to be the preferred use of seed funds (by investors and founders), whereas I'd prefer a focus on customer acquisition. Far from it.

How to Know When to Sell vs. When to Market to Customers

Both Sides of the Table

You know exactly when you want to sell to this customer and presumably it’s this quarter! Unique Selling Proposition.  Compelling Event.

Custom 100

DataPop Launches New Ad Product

socalTECH

Los Angeles-based DataPop , the product advertising technology developer headed by Jason Lehmbeck, has launched a new product aimed at retailers. According to DataPop, its new OmniAds product uses a retailer''s merchandise catalog to drive advertising on such sites as Google, Bing, Pinterest, Polyvore, Ebay, and Amazon.

Building Products for Mass Adoption

Both Sides of the Table

They use products because the products solve a need they have. Launch a product, iterate, fail fast. Blah, blah, blah. Bollocks.

Social To-Do List iOS App WeDo Launches Out of Beta

Tech.Co

Customers have shared how much the communication function is helping them collaborate,” adds Mobrem.

Spreeify Launches New Mobile Ad Product

socalTECH

Los Angeles-based Spreeify , the developer of display ad technology which is led by Ruben Dua, has rolled out a new product aimed at the mobile market.

Mommy Bloggers Review Service for Manufacturers of Kid and Family Products

Eric Greenspan

So, because I’m a dad, a customer service enthusiast, product evaluator and entrepreneur, I’ve decided to build a business around it.

CheckAlt Scores Four New Credit Union Customers

socalTECH

Los Angeles-based CheckAlt , the developer of payment processing technology led by serial entrepreneur Shai Stern, said this week that it has signed on four new credit union customers for its mobile deposit technology. Financial impact of the win was not announced. READ MORE>>. software financial banking payment mobile union credit checkalt

Shopatron Launches Product Locator Tool

socalTECH

San Luis Obispo-based Shopatron , which develops software which helps manufacturers direct online orders to local retailers, said it has launched a new product aimed at product search. The company says its new tool instead directly points consumers at available inventory of product. Pricing on the new product was not announced.

A Day in the Life of a Product Manager

Tech Zulu Event

Jay Stakelon , VP Product Design,  Fullscreen. Jen Robinson ,  Head of Product Manager,  Bigframe. Making ideas reality : dependency.

The “drop dead” question for a customer survey

Berkonomics

If more than forty percent of the respondents say they would be “very disappointed,” the product should go viral and be a great success. Growth!

Smoke Alarms: The Smartest Smart Home Product You Can Buy

Tech Zulu Event

Features: Voice alarms with custom location. The post Smoke Alarms: The Smartest Smart Home Product You Can Buy appeared first on TechZulu.

Social Media, the Customer Service Spectator, or Superstar?

Eric Greenspan

Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. Thank you.

ServiceNow Customer Wins Award In Australia

socalTECH

Enterprise IT cloud sofwtare developer ServiceNow reports this morning that one of its customers has scored a big award in Australia. ServiceNow said Orica is using its product to improve its IT performance. servicenow customer australia management software According to ServiceNow, Orica, a provider of. READ MORE>>.

Using Social Media To Deal With Customer Trolls

InfoChachkie

How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers. Channeling Tige.

TouchCommerce Wins German Customer

socalTECH

Agoura Hills-based TouchCommerce , the provider of online chat services and products aimed at e-commerce retailers, reported today that it has partnered with German travel operator FTI, to provide a chat feature to FTI''s 5vorFlug brand page. Financial impact of the deal was not disclosed. READ MORE>>.

Netflix Redux: Is It Ever OK to Fire Your Customers?

Both Sides of the Table

Some customer segments value the DVD business and these may be more price sensitive. We need video reel to show customers that you care.

Managing Culture Like a Product

Frank Addante

At Rubicon Project, we manage culture like a product. Managing culture like a product takes a lot of discipline.

Punchcard Launches Business Analytics Product

socalTECH

Pasadena-based Punchcard , the Idealab startup developing mobile apps to encourage customer loyalty at retail businesses, announced today that it has launched a new product, Punchcard for Business. Pricing on the new product was not disclosed. The firm's apps run on both Android and iPhone. READ MORE>>.

Why Email May Be Draining Your Company’s Productivity

Both Sides of the Table

So I ask you – if you’re being reactive to somebody else’s emails are you really being as productive in your company as you could be?

Email 69

MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

The Perfect Pithy And Productive Investor Pitch

InfoChachkie

Better than Amazon''s customer experience for any brand" and "LinkedIn on Steroids.". 4. Customer Segmentation. Is One Line Enough?

Small Business Marketing | Get Customers versus Get Leads

Tech Zulu Event

Having paying “Customers” is what makes the cash register roar. Valu e and Exp erience versus Price and Product. meet A LOT of people. 

SEO 30

Fan Appz Launches Social Media Marketing Product

socalTECH

Los Angeles-based Fan Appz , which is headed by Jon Siegal, said today that it has launched a new social media marketing product. The firm said its Personalized Marketing Platform is aimed at brand, to help them turn their fans into customers. Jon Siegal was previously a VP of Sales at Siebel Sytsems., READ MORE>>.

My story: Fail locally, one customer at a time.

Berkonomics

In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. By Frank Peters. – Dave.

Helping Consumers Name Their Own Price For Products, With Greentoe

socalTECH

Joe Marrapodi: GreenToe is a name your own price marketplace for products. However, rather than travel services, it''s for products.

Moving Analytics | Sitting Kills, Moving Heals

Tech Zulu Event

AA:  Most product and companies in the space today are focused on young, fit people who are already active.  We need to sit less, and move more.

USC 34

Happy Customers Make Gender Bias (Nearly) Irrelevant

InfoChachkie

The post Happy Customers Make Gender Bias (Nearly) Irrelevant appeared first on John Greathouse What Gives? Sara Blakely of Spanx, Oprah, etc.),

Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards.