Fri.Feb 12, 2016

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Virgin Atlantic Launches Entrepreneurship Series In LA

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Virgin Atlantic is kicking off a series of events for entrepreneurs in Los Angeles, on February 18th, featuring founder Sir Richard Branson. The event--which features Mayor Eric Garcetti, Miguel McKelvey of WeWork, Cassey Ho of Blogilates, and Sean Rad of Tinder--is focused on encouraging the next generation of leaders through the event. Virgin Atlantic said it will be highlighting such startups as Heal, HopSkipDrive, and Focus app at the event.

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6 Steps To Refocus Your Business On Customer Delight

Startup Professionals Musings

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. The most memorable businesses, like Starbucks and Apple, no longer sell products, they sell ‘experiences’ with a product at the center.

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ScoreBig Ties With JetBlue

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Los Angeles-based live event marketplace ScoreBig has linked up to JetBlue , and its airline loyalty program, TrueBlue, the company said Thursday. ScoreBig said the deal allows its members to receive TrueBlue points when they purchase sports, music, family, and theater tickets from the site, at a rate of 20 points for every dollar. ScoreBig already offers up similar, loyalty and points with United Airlines, Southwest, Virgin America and others.

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RippleNami Names New CEO, CFO

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San Diego-based RippleNami , a developer of map-based data visualization software, said this week that it has named Jaye Connolly-LaBelle President and Chief Executive Officer and Kendra Berger Chief Financial Officer. Connolly-LaBelle has been President and COO of the company since March of 2015, and previously served at PathCentral, A-Life Medical, and InsightHealth Corp.

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Can You Ask for Office Rent Relief? How to Manage Your Lease During COVID-19

Office leases are one of companies’ largest expenses, and if your whole team is working from home with no clear end in sight, you may be wondering what to do about your lease.

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Zadara Adds Systems Integrator

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Irvine-based Zadara Storage , a provider of storage-as-a-service for the enterprise market, said this week that its services are now available from Lightstream, a systems integrator focused on the enterprise market. Lightstream is basd in Salt Lake City, Utah. Lightstream will offer up Zadara's storage-as-a-service directly to customers. Zadara's product offers up both file and block-based storage to customers.

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Insights: Five Customer-Focused Trends for Companies in 2016

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Our Insights and Opinions section features contributed article from our readers, about topics of interest to others. Today's contribution comes from Jaspar Weir , co-founder of Santa Monica-based TaskUs : Customers know what they want. They know when they want it � now � and they know how they want it � as close to free as possible. Most importantly, however, they want the overall experience to be as simple and intuitive as current technology will allow.

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