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QLess: 100 Million People Served

Pasadena-based QLess, which develops technology that helps people avoid waiting in line, said today that it has now saved more than 100 million people from standing in lines at government offices, hospitals, universities and retail stores. The company, which is led by CEO Dr. Alex Backer, develops software which creates a "virtual queue" and lets people know via an app, phone call, text message, or on-site kiosk that it's their turn for appointments and service. The company said its software helps deliver a better customer experience, low costs, and reduces "walkaways" from people tired of standing in line. QLess said its products are now being used in more than 1,000 locations.