Friday, October 26, 2018

Happy Returns Ramps Up Return Services For Online Retailers

Santa Monica-based Happy Returns, which provides a network of in-person return locations for online retailers, is expanding its menu of offerings for those retailers, through a new product called "Full Stack Returns". The startup--led by CEO David Sobie--says that the new Full Stack Returns product offers up an integrated solution, which includes a complete online return and exchanges, in-person returns and exchanges as the company's "Return Bars", integrated returns by mail, and regional aggregation, processing, and disposition of items returned to a retailer. The new offering bundles together a wide range of services to help online retailers with the entire process of handling returned items, rather than just collecting and returning those items to those retailers. Pricing on the new offering was not announced by the company, which is venture backed by U.S. Venture Partners, Upfront Ventures, and Brian Spaly the founder of TrunkClub.