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Customer Support Training | What is excellent customer service?

Tech Zulu Event

The Product Companies. They are genuinely creating these podcasts to educate and inspire people who love building products as much as they do.

How to Avoid a Common Product Mistake Many Teams Make

Both Sides of the Table

I’ve been involved with technology product design in one form or another for nearly 25 years and seen one mistake consistently repeated.

Dallas Day of.Net | Training and Trends on Microsoft Technologies

Tech Zulu Event

The event is a 2-day training in.Net, HTML5, Windows 8, Asp.NET MVC and other Microsoft technologies. It’s OK you can fight back.

MicroPower Launches Training, Certification Program

socalTECH

San Diego-based MicroPower Technologies , which develops wireless, video surveillance systems, said yesterday that it has launched a new certification and training program for its partners. MicroPower said its online certification and training is aimed at helping resellers gain the technical expertise on its products.

SmartFit Launches System To Combine Physical, Brain Training

socalTECH

Oxnard-based Multisensory Fitness , a startup developing games which combine both cognitive (brain) training and physical exercise, said Wednesday that it has launched a new product called SMARTfit , which combines both physical and mental fitness exercises. Multisensory Fitness is led by Cathi Lamberti. READ MORE>>.

Bio Science Alliance Training

SoCal Tech Calendar

Monday, November 7, 2011 -- Bio Science Alliance presents BSA Academy Training: Chapter One. Email jamie@biosciencealliance.org.

Citrix Takes On Online Training

socalTECH

Santa Barbara-based Citrix Online has entered into the online, interactive training market with the launch of a new product, the firm announced this morning. Citrix said its new Citrix GoToTraining product is targeted at businesses who want to host interactive training sessions for participants. READ MORE>>.

Online Training, Coaching and Instruction

SoCal Tech Calendar

Thursday, November 17, 2011 -- Online Training, Coaching and Instruction. Come and participate in a group brainstorm where you can share your ideas to shape this product and even join the team (they're recruiting). LA Web Ventures.Several members of the group have an exciting startup project involving computer assisted instruction.

Cornerstone OnDemand Rolls Out New Products

socalTECH

Santa Monica-based talent management software developer Cornerstone OnDemand has launched two new products this morning, including a new predictive analytics dashboard and a cloud platform aimed at developers. Cornerstone OnDemand is led by Adam Miller. READ MORE>>. cornerstone ondemand predictive analytics talent management saas cloud

Cornerstone OnDemand Launches New Analytics Software

socalTECH

Santa Monica-based Cornerstone OnDemand , the developer of cloud-based software for talent and employee management, said it has launched a brand new product called Cornerstone Insights. Cornerstone OnDemand said the new product uses machine learning and Cornerstone's data set, to help companies better recruit, train, and manage people.

Cornerstone OnDemand Wins Save The Children

socalTECH

Cornerstone OnDemand said that the product is being used to manage Save the Children's 5,200 employees around the world. cornerstone ondemand saas software talent employee management trainingSanta Monica-based Cornerstone OnDemand said today that it has signed up nonprofit Save the Children as a customer. READ MORE>>.

HelloTech Launches Service To Wean Your Parents Off Your Tech Support

socalTECH

Los Angeles-based HelloTech.com , a provider of in-home technical support and sales help, said Tuesday that it has launched a brand new site to help people purchase home technology services and products for their parents. hellotech parents tech support home technology purchase trainingREAD MORE>>.

Guidance Software Shuffles Executives

socalTECH

Pasadena-based Guidance Sofdtware , the developer of computer forensics and security software, said it has undergone a restructuring of its sales, training, channel and product development efforts. Guidance Software also said it has named Scott Skidmore as its Vice Preisdent, Global Channel Sales. READ MORE>>.

Alelo Lands Ambassador Bremer For Board

socalTECH

Alelo's products are being used to teach culturally sensitive language skills to the U.S. alelo ambassador paul bremer culture military defense language software trainingPaul Bremer, III , to its board. Alelo, which is led by Dr. W. military in Iraq and Afghanistan, among other regions of the world. READ MORE>>.

USC 7

rhubarb studios Raises $1 Million in Financing to Accelerate Growth

Tech Zulu Event

rhubarb studios is constantly recruiting engineers, UX designers and product managers to work on multidisciplinary teams creating innovative companies.

Coach 49

Active.com Ties With espnW

socalTECH

Active.com said that espnW has joined its online affiliate program, and partnered to promote Active.com's Trainer product via espnW. Active.coms Trainer software lets users plan, log, and share training plans and fitness activities. active network activenetwork espn espnw women training fitness athletesREAD MORE>>.

Santa Monica’s Cornerstone OnDemand Launches New Products

LATechDigest

Cornerstone View. Cornerstone Planning. Users can easily create, manage and execute accurate headcount plans through a simple and intuitive design.

Helping Startups Understand Salespeople & the Sales Culture

Both Sides of the Table

Most technology startups seem to be funded by product people or business people. Sales people often blame the product. Excuses. Sales

Help 153

Guidance Software Expands In Florida

socalTECH

Guidance said the new facility will provide training on its EnCase security, e-discovery and forensics products. and one in London.

DIRECTV, Panasonic Fund 3D Films

socalTECH

El Segundo-based satellite TV operator DIRECTV and consumer electronics firm Panasonic said Tuesday that the two will be funding six 3D films, as part of an effort to train filmmakers on 3D equipment. directv panasonic film production content hollywood satellite contestThose efforts are all tied to DIRECTV's n3D, 3D channel.

The Honest Company Partners With Zulily

socalTECH

honest company zulily daily deals moms family ecommerce partnership diaper products jessica albaREAD MORE>>.

Here’s How to Do PR on a Budget

Both Sides of the Table

Yesterday I wrote a post about The Silent Benefits of PR in which I pointed out that most young companies I encounter don’t fully grasp the benefits of PR because they are less measurable than product milestones or customer acquisition analyses (like CAC/LTV). It super charges a business that is closer to product delivery.

Press 93

Thinking Beyond the Everyday Ad

Tech Zulu Event

Consumers and businesses want to be engaged to how the good, service, or product relates to the customer or how the product will benefit them.

Real Startups Never, Ever Discount Their Prices

InfoChachkie

This strategy obviously is most effective when distribution of your product entails low variable costs. Avoid The End-Of-The-Quarter Trou Drop.

ReachLocal Expands To New Zealand

socalTECH

ReachLocal said it has partnered with SureFire Search Ltd, to provide its online advertising products and services to the country. ReachLocal said it will train SureFire's dedicated sales force to sell its products and services. Business details of the alliance were not announced. READ MORE>>.

ReachLocal Strengthens Ties To Google

socalTECH

Google's program said it selected the top companies with AdWords experience, one-on-one customer support, and product and account management training, and who have met its criteria for the highest standards for helping its users. Google did not say how many partners have been added to the program. READ MORE>>.

amSTATZ Social Network For Fitness Gurus, Athletes & Events | Interview With Founder

Tech Zulu Event

We knew there’s a better personal training experience to be had, so we set out to create one. Why did you venture into fitness? How many users?

Cornerstone OnDemand Ties Into Salesforce

socalTECH

Santa Monica-based Cornerstone OnDemand , the developer of software-as-a-service for talent and human resources management, said today that it has launched a new product which connects directly into Salesforce.com. cornerstone ondemand talent management human resources training software saas salesforceREAD MORE>>.

How to Shorten Your Sales Cycle and Avoid Wasting Time

Both Sides of the Table

Their view is that without “proof points” the senior leadership teams are likely to be cynical about the benefits of your product.

Sales 144

One of the Biggest Mistakes Enterprise Startups Make

Both Sides of the Table

The most important way to sell a product for an early-stage business (or frankly any stage) is to have strong referenceable customers.

Sales 150

How to Know When to Sell vs. When to Market to Customers

Both Sides of the Table

PUCCKA is by no means the only sales methodology and it borrowed heavily for sales books and training programs we had all been on. Champion. 

In Defense of Uber: An Unbiased Opinion

Both Sides of the Table

It is perhaps the best new product of the past 5 years in terms of improving my professional life. “There is no training. ” Ironic that an article purporting to uncover a company with no training would publish pseudo journalism about the Uber experience. Grievances – yes. But scandal? I’m not so sure.

Press 119

Hire the Best Candidate, the One You Can’t Afford

Frank Addante

They’ll increase your team productivity. People are a company’s most expensive asset. It sounds simple, but it does come at a cost.

Scaling Sales: Arming & Aiming – Objection Handling

Both Sides of the Table

Some objections are real and they end up becoming changes to your product, your service plan or your pricing / bundling. Whatever.

FOCUS, Backed By Launchpad LA, Launches Fitness Tracking App

socalTECH

The company said its app also uses motion sensors to track a user''s exact movements to help users practicing resistance and body weight training.

Want to Know the Difference Between a CTO and a VP Engineering?

Both Sides of the Table

They still have the respect of their team because they’re technical by training. Every team configuration is different. But barely.

CTO 148

How to Stay in Control of Your Meetings

Both Sides of the Table

If you have board members you respect you owe it to yourself to run more productive sessions where board members contribute. Meetings.

Guide 90

Bindo POS | A Simple and Affordable iPad POS System for Businesses

Tech Zulu Event

It’s really easy to manage, to understand and to train your employees. Retail lives by the point-of-sales (POS) systems.

Sales 33

Don’t Let Your Startup O.D. On Cash

InfoChachkie

your lobby, customer training rooms, etc.). A version of this article previously appeared on Forbes. Sound counterintuitive? Hardly. Mayday.

Coach 80

The Future of Advertising will be Integrated

Both Sides of the Table

It shows that our eyes are trained to focus on the text, not the ads. I’m sure it probably resonants with how most of you read the web.