InfoChachkie

NOVEMBER 18, 2010

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 168

.Net Satisfaction Custom Customer 168

InfoChachkie

NOVEMBER 18, 2010

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 182

.Net Satisfaction Entrepreneur Custom 182

InfoChachkie

MARCH 23, 2015

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises.

.Net 100

.Net Startup Satisfaction Technical Review 100

socalTECH

JANUARY 29, 2016

The California Public Utilities Commission voted on Thursday to approve new, net energy metering (NEM) rules, which govern how owners of rooftop solar systems are metered by the electric industry, in a ruling which was widely hailed by the solar industry. The ruling on the NEM 2.0

.Net 100

.Net Competition Customer Custom 100

Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

Customer 133

Customer Custom Social Media Startup 133

Berkonomics

JANUARY 12, 2023

Management undertakes a simple exercise of calculating the increased profitability of shutting down all R&D, sales and subordinate operations, and universally notes with shock the high net profit that results – from shutting down all operations except customer service to recurring customers (as in software support operations.).

Sales 296

Sales Custom Customer SaaS 296

Berkonomics

JULY 30, 2015

In three weeks of fast restructuring of our credit, tamping down our growth, reworking our marketing plan, repairing our inventories, calming down our vendors, working with our bigger customers (i.e. Or as one of the richest guys in the world is quoted as saying, “A real entrepreneur is somebody who has no safety net underneath him.”.

.Net 120

.Net Startup Entrepreneur Mentor 120

Berkonomics

FEBRUARY 21, 2011

For this reason alone, it makes sense for most of us to aim high once we have worked the kinks out of our offering with smaller customers. It is hard to recover from any failure to perform, but doubly so when the customer is highly visible in the industry. One day a sixteen wheeler full of returned product drove into his loading area.

.Net 166

.Net Resource Competition Customer 166

Startup Professionals Musings

APRIL 26, 2015

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Custom 100

Custom Customer .Net Competition 100

InfoChachkie

AUGUST 22, 2016

He started by stating, “We track customer success.” My initial reaction was, “Great, but I am not sure that qualifies as non-obvious” but then he quickly knocked it out of the park, adding, “We define ‘customer success’ as enabling our customers to generate more prospects and close more sales. Such metrics will obviously differ.

Custom 100

Custom Customer Cornerstone OnDemand Metrics 100

Startup Professionals Musings

AUGUST 4, 2017

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 85

Customer Custom Product Marketing 85

SoCal Tech Calendar

AUGUST 10, 2011

Tuesday, August 16, 2011 -- Real Value of Customer Excellence. The customer is always rightwell, most times! Our August panel dives deeply into the new age of customer service. Our panelists will discuss their organizations best practices when serving high value customers.

Custom 113

Custom Customer .Net Organization 113

Berkonomics

JUNE 4, 2020

Every dollar of gross profit falls to the bottom line, increasing net profit faster with each transaction. A ten percent increase in revenues for a company with 50% gross margin and 5% net profit before the increase would double net profit for the period with that ten percent increase in revenue. An example to make this clear.

.Net 156

.Net Sales Tool Email 156

Berkonomics

OCTOBER 28, 2021

This insight is like a Hans Christian Anderson parable, but aimed at you and your business… There are big fish and small fish, potential customers, all swimming in the sea that is your potential marketplace. You, the lonely fisherman, must weave a net to catch your fish. TAM, SAM & SOM? The post How big is your ocean?

.Net 156

.Net Statistics Marketing Research 156

Berkonomics

JANUARY 5, 2023

If you are experiencing 20% annual growth and 20% net profit before depreciation and tax, or any combination that adds to 40% (such as 10% profit and 30% growth), you are a prime target. That’s quite a goal to achieve. But there are obvious and not–so obvious ways to make it happen, even if over time. The second rule: The 20/20 rule.

.Net 156

.Net Acquisition Sales Email 156

Startup Professionals Musings

MARCH 11, 2014

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 98

Customer Custom .Net Competition 98

socalTECH

AUGUST 13, 2010

Pasadena-based Green Dot , the provider of prepaid credit cards which recently debuted on the markets, reported its quarterly earnings Thursday, saying that the tight financing environment continues to drive new customers to the company. The firm said it had net income of $4.6M in net income on operating revenues of $62.9M

Custom 160

Custom Customer .Net Southern California 160

Tech Zulu Event

APRIL 9, 2015

Regardless which side of the isle you stand politically, you can be rest assured that the passage of net neutrality is a positive for you, and your ability to access the Internet like you have since the 1990’s. For the sake of argument, let’s say that net neutrality wasn’t passed. Images via Shutterstock.

.Net 40

.Net Netflix Web Cloud Computing 40

Berkonomics

NOVEMBER 21, 2019

But that is a number in a vacuum without at least two other measures: return on investment (ROI) and percentage of net profit to revenue. Microsoft, Google, Amazon and other great firms generate billions of revenues and profits and even have a high ROI and high net profit percentage. Comparing ourselves to the giants.

Company 156

Company Companies .Net Google 156

socalTECH

FEBRUARY 3, 2021

Invoca--which sent its workers home in March to due to the COVID-19 pandemic--apparently discovered in January that bees had taken up residence in its offices, resulting in a major bee removal operation which netted the company nearly 10 pounds of honey when the bees were removed by a local honeybee relocation firm.

Santa Barbara 113

Santa Barbara Technical Review Software Review High Tech 113

Both Sides of the Table

SEPTEMBER 28, 2014

Gross Burn vs. Net Burn. Burn rate in case you don’t know is the amount of money a company is either spending (gross) or losing (net) per month. (it Net burn is the amount of money you are losing per month. I often see companies burning $100,000 per month (net) looking to raise $6-8 million.

Startup 383

Startup Company Companies .Net 383

TechCrunch LA

MARCH 27, 2021

That’s how much Los Angeles-based ServiceTitan , a startup founded just eight years ago is worth now, thanks to some massive tailwinds around homebuilding and energy efficiency that are serving to boost the company’s bottom line and netting it an unprecedented valuation for a vertical software company, according to bankers.

SaaS 292

SaaS Glendale Statistics Los Angeles 292

Tech Zulu Event

APRIL 22, 2015

Their stated purpose is to further a policy of net neutrality by preventing Internet Service Providers from engaging in certain practices deemed anti-competitive by the agency. Further out, customers and entrepreneurs will need to keep a closer eye on the FCC. The post How does America’s Net Neutrality Bill Affect Other Nations?

.Net 40

.Net Examples Training Services 40

socalTECH

AUGUST 13, 2020

The company says that some of the prizes it has offered include a Lamborghini blessed and signed by Pope Francis, a custom tiny home and a waterfront dream home in Miami. The company is led by CEO Matt Pohlson; the company says it has supported more than 350 charities to date, with $130M netted for those charities. READ MORE>>.

.Net 113

.Net Los Angeles Platform Media 113

Startup Professionals Musings

APRIL 21, 2023

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. From time to time, include customers and sales members in ideation sessions.

Coach 137

Coach Metrics Competition Ideas 137

TechCrunch LA

JULY 24, 2019

Ouster’s strategy has been cast wider net for customers by selling its lidar sensors to other industries, including robotics, drones, mapping, defense, building security, mining and agriculture companies. Ouster’s business model, along with its tech, has helped it land 437 customers to date and raise a total of $90 million.

Los Angeles 216

Los Angeles .Net Custom Customer 216

Berkonomics

JULY 16, 2020

The exception is for those venture-backed companies with a significant cash balance remaining in the bank, which ironically make the most attractive customers for banks to offer loans. To this net number, the lender will then apply a percentage, from 50% to 80% as the amount available for borrowing under the agreement.

Company 156

Company Companies .Net Equity 156

SoCal Tech Calendar

MARCH 6, 2009

Thursday, March 12, 2009 -- 5 Keys to a Customer Centric Organization. Most every company claims or believes they are customer centric, but are they really? In a recent study of 665 companies worldwide, Gartner found that less than 5 percent of businesses have successfully implemented "customer centric" approaches.

Organization 100

Organization Customer Custom Technology Council 100

Startup Professionals Musings

FEBRUARY 14, 2022

I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. Great businesses begin with a customer problem that has a big and monetizable pain point. Nail the solution. Nail the go-to-market strategy.

Technical Review 143

Technical Review Custom Customer Entrepreneur 143

socalTECH

FEBRUARY 12, 2014

San Diego-based ACTIVE Network is expanding its footprint in the parks and recreation management market, reporting this morning that it has signed up the cities of Phoenix, Portland, and Denver as customers of its ACTIVE Net software. Financial impact of the wins were not announced.

Activity 147

Activity Networking .Net San Diego 147

socalTECH

FEBRUARY 5, 2021

Magnite says the combined companies would have a full year, 2020 non-GAAP net revenue of $350 million. Magnite is acquiring SpotX from RTL Group.

Electronic Arts 100

Electronic Arts Hulu Advertising .Net 100

Berkonomics

DECEMBER 29, 2016

Management undertakes a simple exercise of calculating the increased profitability of shutting down all R&D, sales and subordinate operations, and universally notes with shock the high net profit that results – from shutting down all operations except customer service to recurring customers (as in software support operations.).

.Net 226

.Net Sales Custom Customer 226

Startup Professionals Musings

OCTOBER 8, 2022

In reality, a simple Excel spreadsheet model customized around your assumptions can save you hours and avoid a wasted expense in validating alternative vendor and marketing decisions. Vendor costs are subject to change, customers are fickle, competitors come out of the woodwork and the economy can take a downturn. Marty Zwilling.

Startup 147

Startup Pricing Sample Custom 147

socalTECH

NOVEMBER 21, 2019

PayPal said that the acquisition will "transform the shopping experience" for its consumers and also increase sales and customer engagement for its merchants. PayPal said that Honey was profitable on a net income basis in 2018, and that it expects the acquisition to be acrretive to its non-GAAP earnings per share in 2021.

Southern California 133

Southern California Commerce Acquisition .Net 133

Tech Zulu Event

MARCH 31, 2015

Telecom has announced that it has filed suit against the United States government in response to the recent ruling by the Federal Communications Commission on Net Neutrality. Telecom Association to Sue United States Government Over Net Neutrality appeared first on TechZulu. The suit was filed in the U.S. The post U.S.

.Net 40

.Net Networking Content Services 40

socalTECH

OCTOBER 20, 2016

Sonnen said that the McKnight Lane Affordable Housing Development in Waltham, Vermont is using its smart energy storage technology, transforming a "blighted mobile home community" into a net-zero, local income rental housing development. Financial impact of the deployment was not announced.

.Net 100

.Net Los Angeles Mobile Customer 100

Berkonomics

JULY 11, 2013

Every dollar of gross profit falls to the bottom line, increasing net profit faster with each transaction. A ten percent increase in revenues for a company with 50% gross margin and 5% net profit before the increase would double net profit for the period with that ten percent increase in revenue.

.Net 207

.Net Sales Tool Social Network 207