Startups Should Focus On Their Net Profit Score Not Potential Promoters


As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. The higher a company’s NPS, allegedly the higher its customer satisfaction. A version of this article previously appeared in the Wall Street Journal.

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Stop managers from gaming the system


Financial perspective: financial statement showing key indicators such as revenue, expense, net income or other measures important to success. Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength.

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8 Ways To Ensure That Your Website Is Winning For You

Startup Professionals Musings

Use Net Promoter Score (NPS) to help you turn visitors into raving fans. In non-conversion exit surveys, visitors often report that they need to think about it and come back later. Effective guarantees include: price-match, satisfaction, payment-deferral—even weather.

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CapLinked Goes Mobile | Announces New Features For iPad To Put Virtual Data Rooms on Notice

Tech Zulu Event

CapLinked, Cloud-based enterprise platform for deal management and investor reporting, Wednesday announced a new suite of enterprise features in a move to take transactions mobile. The firms Enhanced Reports which can be viewed and downloaded will establish a thorough audit trail.

Are You an Entrepreneur?


One or both of your parents may have the personality of an entrepreneur, but if their parents were struggling entrepreneurs who put in long¬-hours and netted meager returns, then your parents may have rejected their latent entrepreneurial tendencies. They seemed as surprised by their popularity as the reporters who covered Beatlemania. This is a reposting of a ‘classic’ popular post.