article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features. Our sales guys were on the front line and heard what they needed to win deals. Tim started to change our processes.

article thumbnail

Are Business Plans Still Necessary?

Both Sides of the Table

I remember going to an Under the Radar conference in 2006 in the heat of the Web 2.0 Do you really want to spent $100k building a product to discover through Customer Development that the market is too small? There were tons of young entrepreneurs showing their latest Web 2.0

Web 2.0 334
article thumbnail

Top 30 Startup Posts for July 2010

SoCal CTO

The “official” date is June 9 th , 2006 — for those that are curious about such things). The Phantom Sales Forecast – Failing at Customer Validation - Steve Blank , July 22, 2010 Startup CEO’s can’t delegate sales and expect it to happen. Customer Validation needs to have the CEO actively involved.

Startup 217