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8 Keys to Award Winning Startup Customer Service

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

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9 Innovative Startups To Watch For in 2024

Tech.Co

However, its unique-for-the-industry monthly subscription model has helped it maintain healthy profits from its loyal customer base in 2023. Founded in Atlanta, Georgia in 2013, Calendly’s growth skyrocketed during the pandemic, and its steadily increasing users and successful funding rounds have allowed it to thrive ever since.

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The Five Major Tech Trends of 2016

Xconomy

. “Cognitive computing,” artificial intelligence, machine learning, and advanced data analytics are evolving companies’ understanding of their customers in game-changing ways. The Device-Agnostic Customer Experience. Customer expectations now demand seamless and satisfying user experiences.

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UCSB Tops Harvard & Wharton In Startup Wars

InfoChachkie

Unlike most university programs that are over architected and underfunded, the TMP evolved organically, based on the demands of its students and input from the local community. Apeel Sciences - Founded in 2012, after winning $10,000 at UCSB’s New Venture Competition, the company closed $1.25M in funding during 2013. Organic Academia.

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Start Business Planning Now For The Holiday Season

Startup Professionals Musings

Yet you can never forget the seasonal business cash flow and activity demands that are approaching, so to be prepared – you need to start the planning now. The stock market reached a new all-time high in 2013, and is finally providing some liquidity relief to concerned investors and startups alike. Venture capital firms raised $4.1

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ChowNow Raises $3M to Level the Online Food Ordering Field for Small Biz

Tech Zulu Event

ChowNow offers restaurants a suite of customized branded interactive apps to make online ordering a snap. ChowNow also offers snazzy tablets that digitally track to-go orders, automatically email customers their order info and wait times, while building a customer database. There is an exciting future ahead for this company.”

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How Online Video Companies Can Increase Margin and Build Better Businesses

Both Sides of the Table

You can ask them to come and watch your videos at your owned & operated websites (O&O) where you can make higher margins as well as ask directly for more meaningful customer information such as Facebook connections, Twitter oAuths, email addresses and the like. Build Direct Relationships with Customers. And production matters.

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