Remove 2021 Remove Customer Remove Sales
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Postmates is launching a new retail delivery feature as brick and mortar stores face 14% drop in sales

TechCrunch LA

Shops available to willing Los Angeles customers to cover everything from home goods, cosmetics, and clothes to even vinyl records. That could have an impact on retail sales that were already projected to be dismal. decline in total US retail sales this year, and a 14.0% decline in total US retail sales this year, and a 14.0%

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Hyundai taps EV startup Canoo to develop electric vehicles

TechCrunch LA

The concept is similar to Toyota’s e-Palette vehicle, which can theoretically be customized to serve as a retail shop, restaurant or shuttle for people. The company says its goal is for “eco-friendly vehicles” to comprise 25% of its total sales by 2025. Canoo company recently opened the waitlist for its first vehicle.

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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

Customer 147
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LA’s Replicated looks to increase R&D and hiring for its operations management software after raising $25 million

TechCrunch LA

The Los Angeles-based operations and security management software service, Replicated has raised $25 million to ramp up its staffing and scale its sales and marketing efforts. Last year, the company unveiled its tools for managing Kubernetes deployments and immediately saw sales increase.

Software 224
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Customer Trust Is An Opportunity With A Huge Payback

Startup Professionals Musings

With the ITRC 2021 End-of-Year Data Breach Report revealing a 68 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. Internet users need to start watching out for themselves, like looking both ways before you cross the street.

Customer 137
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7 Keys To Sustainably Enriching Your Customers’ Lives

Startup Professionals Musings

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114
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Honey Acquired By PayPal For $4 Billion

socalTECH

PayPal said that the acquisition will "transform the shopping experience" for its consumers and also increase sales and customer engagement for its merchants. PayPal said that Honey was profitable on a net income basis in 2018, and that it expects the acquisition to be acrretive to its non-GAAP earnings per share in 2021.