Startup Professionals Musings

JANUARY 11, 2020

They forget that adapting their company and themselves as their customers evolve is the key to long-term survival. Think of Blockbuster and Toys ‘R’ Us , both of whom missed customer changes and the move to online. Create an overt strategy to react to emerging customer trends. Expand into key new sales and delivery channels.

Customer 143

Customer Custom Examples IBM 143

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114

Customer Custom Metrics Satisfaction 114

Berkonomics

DECEMBER 22, 2016

One of my company CEO’s recently described his rule for acquisition success, and it resonated with me as a great goal for planning during acquisition exercises. This CEO states that he has made it work twice when acquiring companies, and that is enough for him to make it his rule for all future acquisitions.

Acquisition 120

Acquisition .Net Sales Email 120

TechCrunch LA

MAY 3, 2022

Upgrade’s e-commerce marketplace has two sides: one that enables consumers to choose a vetted stylist and have their wig colored or customized based on their desired look. However, although they are providing such significant value, a lot of them operate with limited funding and resources, which ultimately affects the customer experience.

Tool 179

Tool Customer Custom Marketing 179

socalTECH

MAY 16, 2019

For our interview this morning, we caught up with Isaac Garcia , a serial entrepreneur who previously founded and sold his last company, Central Desktop, and now is working on a new startup, Sales Insider. What is Sales Insider? Isaac Garcia: Sales Insider is a talent marketplace for hiring software sales reps.

Sales 133

Sales Startup Software Marketing 133

Berkonomics

JUNE 25, 2020

But businesses that expose their story to tens of millions of potential customers through the Internet need additional tools. CHURN (% customer cancelling each month). This is calculated by dividing the number of cancellations by the total number of customers before cancellations and multiplying by 100. The lower, the better.

Acquisition 156

Acquisition Statistics Sales Customer 156

Berkonomics

JANUARY 5, 2023

The first rule: 10/40: One of my company CEOs recently described his rule for acquisition success, and it resonated with me as a great goal for planning during acquisition exercises. This CEO states that he has made it work twice when acquiring companies, and that is enough for him to make it his rule for all future acquisitions.

.Net 156

.Net Acquisition Sales Email 156

Startup Professionals Musings

FEBRUARY 3, 2020

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

Customer 124

Customer Custom Startup Course 124

socalTECH

MAY 24, 2021

Santa Barbara-based Invoca, which provides software for call and sales tracking, said on Monday that it has acquired DialogTech, a developer of an artificial intelligence (AI)-powered call tracking and analytics product. Financial details of the acquisition were not announced. DialogTech is based in Chicago.

Artificial Inteligence 113

Artificial Inteligence Santa Barbara Acquisition Sales 113

Startup Professionals Musings

MARCH 5, 2023

Let me be a bit more specific on how follow-up trumps ideas for success in the key challenges of a startup, or any small business: Networking with investors, partners, and customers. They are too busy to follow-up on a major partner opportunity, customer inquiry, or a critical internal process that simply isn’t working.

Startup 155

Startup Ideas IBM IBM 155

socalTECH

JUNE 30, 2021

Financial details of the acquisition were not announced. According to ServiceTitan, the acquisition came alongside a new, $200M investment from private equity investor Thoma Bravo. ServiceTitan said it is hiring, particularly in customer support, sales, product, and engineering. Aspire Software is based in St.

Acquisition 113

Acquisition Equity Los Angeles Software 113

socalTECH

AUGUST 8, 2016

Mike Mothner: The business today, is we are a digital agency focused on customer acquisition and growth for businesses of all types. If it's a digital channel, and there are customers to connect with, we are looking to help those companies grow. We also have an office now in Houston as well as a result of the acquisition.

Acquisition 100

Acquisition Paid Search El Segundo SEO 100

socalTECH

AUGUST 9, 2021

Pasadena-based Fox Dealer, which creates custom websites for car dealerships, says it has acquired Brea-based Simplext Digital, a provider of texting products for the automotive industry. Financial terms of the acquisition were not announced.

Pasadena 113

Pasadena Sales Acquisition Tool 113

socalTECH

NOVEMBER 21, 2019

In one of the biggest acquisitions out of Southern California's technology startup industry in recent years, Los Angeles-based Honey Science Corporation , which develops a savings discovery and price tracking tool, has been acquired by PayPal , in a deal worth approximately $4 billion. Honey was founded in 2012 by George Ruan and Ryan Hudson.

Southern California 133

Southern California Commerce Acquisition .Net 133

socalTECH

SEPTEMBER 26, 2016

Financial details of the sale were not announced. Crius Energy Corporation is a provider of electricity, natural gas and solar products to residential and commercial customers. READ MORE>>.

Sales 100

Sales Torrance Customer Custom 100

socalTECH

NOVEMBER 23, 2021

According to Triller, it will use the acquisition to grow its live event programming. According to Triller, those events are run as a "way to inspire their customers and sales teams.". Financial terms of the buy were not announced.

Entertainment 113

Entertainment Acquisition Los Angeles Sales 113

Berkonomics

FEBRUARY 9, 2023

Offering too little in an acquisition to satisfy the seller? Satisfy the seller’s need to claim a higher sales price victory by moving a substantial part of the price into a future earn–out or using the target company’s own cash to pay part of the price, or asking the seller to finance a significant piece of the sale.

Pricing 156

Pricing Sales Examples Tool 156

socalTECH

OCTOBER 6, 2020

Financial details of the acquisitions and sale were not announced by the company. According to J2 Global, the acquisition will help it grow its global customer base, provide access to new markets, and to expand its product lineup. READ MORE>>.

Company 100

Company Companies Acquisition Equity 100

Startup Professionals Musings

APRIL 21, 2023

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. From time to time, include customers and sales members in ideation sessions.

Coach 137

Coach Metrics Competition Ideas 137

socalTECH

FEBRUARY 24, 2017

NastyGal's Sophia Amoruso had started the company on eBay, took it to the venture market, but was unable to sustain its growth, or loyal customers. Nasty Gal's bankruptcy sale closes next week. READ MORE>>.

Sales 113

Sales Los Angeles Customer Custom 113

TechCrunch LA

SEPTEMBER 13, 2021

The latest investment is being used to finance the acquisition of another company in the space — Appetize, a digital and mobile commerce payments platform for enterprises such as sports and entertainment venues, theme parks and zoos. The acquisition of Appetize extends SpotOn’s reach to the enterprise space in a major way.

Technical Review 296

Technical Review Software Review Invest Acquisition 296

socalTECH

APRIL 26, 2010

Aliso Viejo-based YouMail , the advanced voicemail service run by Alex Quilici, has acquired the retail voicemail customers of San Francisco-based Quicktate , Quicktate announced today. Financial terms of the acquisition were not disclosed. Tags: acquisition merger voicemail transcription voice quicktate youmail. READ MORE>>.

Customer 100

Customer Custom Tech Coast Angels Acquisition 100

Startup Professionals Musings

AUGUST 21, 2021

Switch your focus from product development to sales. Explosive growth to an enterprise normally requires a scalable sales model, a well-documented process with incentives, training, and metrics for tracking and management. Of course, customer relationships, and penetration into new market segments are also critical elements.

Startup 151

Startup Course Sales Entrepreneur 151

Startup Professionals Musings

DECEMBER 18, 2015

Image via Pixabay Making more sales quickly today is no longer about selling. It’s all about getting customers to make a buy decision. Customers are more in control of their buying decisions than ever before, with the wealth of alternatives and information available online, and interactive access to sources they trust via social media.

Customer 65

Customer Custom Sales Social Media 65

Startup Professionals Musings

OCTOBER 30, 2020

I suggest looking for painful problems to solve, rather than “easier to use” or “nice to have” solutions, for customers with money. Customers line up to believe and buy from people who are viewed as leaders or experts relative to a specific solution. Collaborate with customers to tune your solution.

Outsource Development 154

Outsource Development Social Media Software Review Customer 154

Berkonomics

AUGUST 1, 2013

But businesses that expose their story to tens of millions of potential customers through the Internet need additional tools. CHURN (% customer cancelling each month). CHURN (% customer cancelling each month). LPC (Lifetime Profit per Customer). CACR (Customer Acquisition Cost Ratio).

Acquisition 189

Acquisition Statistics Sales Customer 189

socalTECH

OCTOBER 2, 2012

We thought it might be interesting to talk with one of the fund's managing directors, Jeb Spencer about the fund's success in technology investments, plus how it managed to raise another fund in this kind of environment, plus its unique goal of getting companies to an acquisition--and not an IPO. That's what allows you to win in the end.

Acquisition 168

Acquisition Software Review Technical Review Equity 168

Startup Professionals Musings

JULY 19, 2014

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s recent book, “ The New Experts: Win Today''s Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

Customer 98

Customer Custom Entrepreneur Startup 98

Xconomy

MAY 8, 2018

In the eight years since it was founded, Seismic has become a leader in the market for Web-based software used by corporations and other big customers to manage the online marketing materials created to support sales reps in the field.

Sales 70

Sales Software San Diego Web 70

InfoChachkie

SEPTEMBER 20, 2016

However, savvy startups can leverage LinkedIn to create a customer acquisition and a churn reduction tool. However, in some cases, especially with its larger customers, the company displaces a competitor. A key component of SimpleLegal’s strategy is the strong relationships it establishes with its customers.

Customer 100

Customer Custom Software Review Technical Review 100

Startup Professionals Musings

OCTOBER 8, 2022

In reality, a simple Excel spreadsheet model customized around your assumptions can save you hours and avoid a wasted expense in validating alternative vendor and marketing decisions. Vendor costs are subject to change, customers are fickle, competitors come out of the woodwork and the economy can take a downturn. Marty Zwilling.

Startup 147

Startup Pricing Sample Customer 147

Startup Professionals Musings

AUGUST 30, 2015

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

Customer 101

Customer Custom Startup Course 101

socalTECH

APRIL 24, 2014

Financial terms of the acquisition were not disclosed. Power said the move will help its customers by allowing marketers to measure online activity and link that to actual vehicle sales. power jdpower korrelate automotive information consumer sales advertising merger acquisition auto analytics software'

Westlake Village 138

Westlake Village Advertising Sales Acquisition 138

Startup Professionals Musings

DECEMBER 17, 2022

Initially, all companies sell to customers who are the easiest to reach and most excited about the new product. They steal a share of your market, slow down customer buying decisions, making it harder to close new business, and put the brakes quickly on your exponential growth. Customer acquisition gets harder and more expensive.

Startup 106

Startup Pricing Cloud Computing Customer 106

Berkonomics

NOVEMBER 24, 2022

Well, even though that acquisition is still playing itself out on the field of battle, it appears quite clear that the new parent has directed its new subsidiary to abandon the lower end of the market and focus upon the larger sales, corporate customers, and major brands. Been skewered for slow customer service?

Resource 156

Resource Competition Examples Customer 156

Startup Professionals Musings

APRIL 11, 2022

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. I look for evidence of the nine major elements of the model canvas, as paraphrased here from the author’s key points and how they apply to teams: Customer segments.

Funding 133

Funding Activity Customer Custom 133

Startup Professionals Musings

APRIL 29, 2022

In my experience, there will always be growth challenges that you can’t predict, including new technologies, economic downturns, and political changes, but I’m talking here about changes in the market that every good business leader should anticipate, including the following: Your targeted customer segment has a limit.

Marketing 110

Marketing Pricing Startup Customer 110