socalTECH

JANUARY 7, 2015

Irvine-based customer service outsourcing provider Alorica said Wednesday afternoon that it has paid $275M for the agent services businesses of West Corporation. alorica business process outsourcing west corporation merger acquisition customer service nearshoring offshoring' billion in revenues in 2015.

Offshore 100

Offshore Outsource Customer Custom 100

socalTECH

FEBRUARY 6, 2018

Simi Valley-based Xavient Information Systems , a provider of outsourced IT services, has been acquired by TELUS International , the two announced this morning. TELUS International was advised by Rothschild, and Xavient was advised by Citibank in the acquisition deal. READ MORE>>.

Outsource 113

Outsource Acquisition Sites Entrepreneur 113

socalTECH

JULY 5, 2016

El Segundo-based Wyle , the provider of outsourced engineering and scientific services to the Federal Government, has completed its acquisition of fellow professional services provider KBR. The two companies said they willl combined under the brand "KBRwyle", and continue to service Wyle's existing customers.

El Segundo 124

El Segundo Outsource Acquisition Services 124

socalTECH

OCTOBER 30, 2017

Simi Valley-based Xavient Information Systems , a provider of IT consulting and software services, has been acquired by TELUS International , the two said this morning. According to TELUS International, the acquisition deal will help it expand its global service offerings, and allow it to expand into India. READ MORE>>.

Outsource 113

Outsource Acquisition Services Software 113

socalTECH

APRIL 14, 2015

Los Angeles-based commercial real estate services and investor CBRE said this morning that it has acquired Environmental Systems, Inc. ESI), a system integrator and provider of energy management services. Financial details of the acquisition were not disclosed. ESI was based in Brookfield, Wisconsin. READ MORE>>.

Outsource 100

Outsource Acquisition Los Angeles Services 100

socalTECH

JUNE 14, 2013

Newport Beach-based private equity firm ClearLight Partners said earlier this week that it has agreed to sell The Outsource Group , one of its portfolio companies, to Parallon Business Solutions , a subsidiary of HCA Holdings. The OutSource Group was based in St. Financial terms of the deal wre not disclosed. READ MORE>>.

Outsource 113

Outsource Equity Acquisition Services 113

socalTECH

AUGUST 9, 2018

Santa Monica-based business outsourcing service provider TaskUs , founded by Bryce Maddock and Jaspar Weir, said this morning that it has raised $250M in an investment round. The investment came from private equity investor Blackstone Group. According to TaskUs, the funding round values the company at $500M. READ MORE>>.

Outsource 100

Outsource Santa Monica Social Media Commerce 100

socalTECH

MAY 11, 2016

CSM Software , and engineering and high tech services outsourcer whose founder and chairman is based in Westlake Village, has been acquired by Japanese company SOLIZE Group , acording to the companies. Financial details of the acquisition were not disclosed.

Westlake Village 100

Westlake Village Software Outsource High Tech 100

socalTECH

JULY 31, 2013

According to the companies, WebMetro will become part of TeleTech''s Customer Growth Services division, Revana. TeleTech is a large provier of customer service outsourcing to companies. webmetro teletech search marketing digital agency merger acquisition' The two said they expect the deal to be complete in August.

San Dimas 147

San Dimas Outsource Acquisition Marketing 147

socalTECH

JANUARY 12, 2010

Simi Valley-based Xavient Information Systems , a provider of IT outsourcing services, and Virginia-based Vision360 , a provider of custom software development, testing, and other services for the telecommunications industry, said today that they are in a definitive merger agreement, where Xavient will acquired Vision360.

Outsource Development 133

Outsource Development Outsource Custom Software Development Acquisition 133

socalTECH

JANUARY 15, 2013

Irvine-based Source Scientific , a provider of outsourced engineering, manufacturing, and services for the medical and diagnostic instruments industry, has been acquired by BIT Analytical Instruments , the firms said this morning. Financial details of the buy were not disclosed. READ MORE>>.

Outsource 147

Outsource Acquisition Services Company 147

socalTECH

JANUARY 19, 2010

Los Angeles-based Platinum Equity has acquired OAO Technology Solutions , a provider of managed IT services and solutions based in Maryland, the firm announced this morning. Financial terms of the acquisition were not announced. Tags: platinum equity merger acquisition private financial services. and The Chesapeake Group.

Equity 145

Equity Technology Outsource Acquisition 145

Startup Professionals Musings

DECEMBER 13, 2019

Yet I still see expense budgets based on traditional channels, with no strict metrics on cost of customer acquisition by channel, or lifetime customer value. Outsourcing services that could be done in-house. Outsourcing is an expensive solution for poor planning. Excessive support and return activities.

Outsource Development 122

Outsource Development Outsource Metrics Technical Review 122

Startup Professionals Musings

OCTOBER 30, 2020

Specialized services, such as accounting, require skilled people, training, and tools, and do not scale well. This reduces the cost of customer acquisition, allows easy upgrades for service and new features, and improves customer loyalty in the face of new competitors in the market. Prioritize mergers and acquisitions early.

Outsource Development 154

Outsource Development Social Media Software Review Customer 154

socalTECH

SEPTEMBER 8, 2010

According to Symphony Service Corp. , a provider of software product engineering services based in Bangalore, India, it has acquired CoreObjects and its delivery centers in Bangalore and Pune, India. Symphony Services said the buy expands its offerings in product development and embedded product development. READ MORE>>.

Outsource Development 140

Outsource Development Palomar Outsource Los Angeles 140

Startup Professionals Musings

FEBRUARY 11, 2023

This is the confirmation that your product or service fills a real need in the marketplace. This may also be the moment when you get your first big acquisition offer, rather than a clone appearing. One approach, which is even more work, is to keep tasks in-house rather than outsourcing. Increasing customer focus and loyalty.

Startup 118

Startup Satisfaction Customer Custom 118

socalTECH

JANUARY 19, 2010

Long Beach-based Molina Healthcare , a provider of health plans and managed care services, said today that it is buying the Health Information Management (HIM) business of Unisys Corporation , in a deal worth approximately $135M. Tags: acquisition merger information unisys healthcare molina.

Long Beach 154

Long Beach Outsource Development Outsource Acquisition 154

socalTECH

SEPTEMBER 30, 2008

Los Angeles-based PeopleSupport, a provider of business process outsourcing services, has gained clearance under the Hart-Scott-Rodino Antitrust act for the firm's merger with Mumbai, India-based Essar Group and its Aegis BPO unit. The clearance is a milestone along the firm's way to acquisition by Aegis BPO, a unit of Essar Group.

Outsource 100

Outsource Acquisition Los Angeles Services 100

socalTECH

MAY 8, 2012

Los Angeles-based expense management software and services developer ExpenseCloud , which was founded by Eric Sikola and Dan Fritcher, has been acquired by human resources provider Trinet , according to reports today. TriNet is a provider of outsource human resources services. Disclaimer: TriNet is a sponsor of socalTECH).

Report 153

Report Outsource Development SoCalTech Outsource 153

Startup Professionals Musings

MAY 16, 2020

This is the confirmation that your product or service fills a real need in the marketplace. This may also be the moment when you get your first big acquisition offer, rather than a clone appearing. One approach, which is even more work, is to keep tasks in-house rather than outsourcing. Increasing customer focus and loyalty.

Satisfaction 174

Satisfaction Custom Customer Outsource 174

socalTECH

JUNE 15, 2010

Irvine-based OneMind Connect , which develops the ExpensAble expense report management software, has been acquired, according to human resources outsourcing firm Administaff. ExpensAble is an expense report management software delivered both as installable desktop software and as software-as-a-service.

Outsource Development 100

Outsource Development Outsource Report Resource 100

socalTECH

OCTOBER 30, 2008

Los Angeles-based Ciena Solutions LLC, a provider of SAP integration management services, has been acquired by NetSol Technologies. NetSol, which provides business outsourcing and enterprise application development, did not disclose financial terms of the buy.

Ticketmaster 113

Ticketmaster Technology Outsource Development Southern California 113

socalTECH

JULY 26, 2011

Santa Ana-based CoreLogic , a provider of financial and other information for the mortgage, automotive, property tax, and other areas, said today that it has sold off its India-based captive operations, CoreLogic Global Services Private Limited. About 4,000 CoreLogic employees will be hired by Cognizant, the firms said. READ MORE>>.

Outsource 133

Outsource Services Technology Acquisition 133

socalTECH

JANUARY 25, 2012

The company does not expect to start using its own processing services until the end of a two-year outsource processing agreement it currently has with TSYS. READ MORE>>.

Monrovia 153

Monrovia Outsource Services Company 153

socalTECH

AUGUST 8, 2016

Calabasas-based Aligned TeleHealth , a provider of telemedicine services, said this morning that it has raised $12M in a Series A funding round. The company said the funding will go towards acquisition, business development, recruitment, and towards its technology infrastructure. The funding came from SV Life Sciences (SVLS).

Calabasas 100

Calabasas Acquisition Funding Services 100

socalTECH

DECEMBER 12, 2014

John Tomich: OneStop Internet is an e-commerce services company. We provide a turnkey, back end, managed service offering for brands and retailers on an outsourced basis. We are an option for brands who don''t want to build it themselves in-house, from soup to nuts, or don''t want to outsource to a single vendor.

Commerce 203

Commerce Venture Capital Internet Brands Startup 203

InfoChachkie

JUNE 4, 2012

Note: There are clearly routine tasks which can be effectively outsourced at a startup, including those which: (i) do not require a significant time investment on the part of the entrepreneur to educate the outsourcer or, (ii) no institutional knowledge is gained by the outsourcer which could be critical to the venture’s success.

Entrepreneur 272

Entrepreneur Outsource Ideas Technical Review 272

socalTECH

OCTOBER 1, 2008

San Diego-based TAG, a provider of outsourced accounting and IT services, said Tuesday that it is in a merger agreement with Southern California Computer Services (SCCS), a business application and IT consulting company. According to TAG, it will pay up to $1.5M

San Diego 100

San Diego Southern California Outsource Software 100

InfoChachkie

MAY 16, 2011

As an entrepreneur and startup investor, I have helped create companies which achieved two IPOs which collectively raised over $100 million, as well as two acquisitions which totaled $385 million. Eleanor Roosevelt – US Diplomat & Wife of President Franklin Roosevelt. During those same 25-years, I also made innumerable mistakes.

Startup 242

Startup Outsource Development Outsource Writing 242

socalTECH

OCTOBER 20, 2011

Back in 2003 and 2004, we were focused on the international market, and started outsourcing to India and the Philippines for call center services. How did acquisition come about? The original company found that getting IVR deployed was actually very hard. Dan Tamkin: Veolia had been a customer of ours for awhile.

Outsource Development 190

Outsource Development Startup Outsource Tech Coast Angels 190

socalTECH

APRIL 30, 2018

That was in the support space, where we were doing outsourced technical services. My initiative at Support.com was to introduce new products into the support space, as a Software-as-a-Service product. That took quite a bit of investment in organic growth and acquisitions. That's what led to the job at Support.com.

Santa Barbara 113

Santa Barbara High Tech Outsource Development Startup 113

Startup Professionals Musings

JANUARY 16, 2015

This is the confirmation that your product or service fills a real need in the marketplace. This may also be the moment when you get your first big acquisition offer, rather than a clone appearing. One approach, which is even more work, is to keep tasks in-house rather than outsourcing. Increasing customer focus and loyalty.

Satisfaction 101

Satisfaction Entrepreneur Custom Customer 101

InfoChachkie

MAY 5, 2016

He then joined Picasa and was instrumental in its acquisition by Google. He then started several successful companies, including FastSpring, a company that provides outsourced e-commerce services to over 3,000 software companies. One way this advantage was evident was with regard to customer service.

Entrepreneur 100

Entrepreneur Santa Barbara Email Outsource Development 100

Tech Zulu Event

DECEMBER 13, 2013

Matt Lucido wanted to help with everyone’s daily life by creating a service app called Porter. Porter is a service app that provides daily services to your door, hassle-free. Services such as house cleaning, dry cleaning, wash & fold, and pet care. Your chores can be outsourced through Porter.

Technical Review 87

Technical Review Mobile Startup Los Angeles 87

Startup Professionals Musings

APRIL 2, 2016

This is the confirmation that your product or service fills a real need in the marketplace. This may also be the moment when you get your first big acquisition offer, rather than a clone appearing. One approach, which is even more work, is to keep tasks in-house rather than outsourcing. Increasing customer focus and loyalty.

Satisfaction 61

Satisfaction Startup Custom Customer 61

socalTECH

JUNE 9, 2014

That''s relevant, because of our third piece, where we have been hired by traditional media companies, to basically provide them a turnkey, outsources content acquisition team. We find the content they want, and we user our technology and people to service the show. I didn''t realize that before, on how important that is.

Media 235

Media Content Startup IP 235

socalTECH

JUNE 29, 2015

Burbank-based Cast & Crew Entertainment Services , a provider of technology and payroll services to the entertainment industry, said today that it has acquired by private equity investor Silver Lake. Financial terms of the buy were not disclosed.

Silver Lake 100

Silver Lake Burbank Entertainment Equity 100