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some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) Tim encouraged us to set up a blog and start talking openly about what we were doing as a company and inviting comments. But he didn’t grow up with technology. But they went one step further.
Jonathan Strauss took this issue head on in a blog post that I believe every startup founder should read on “ Replacing Oneself as CEO.” I know because I marked the occasion with a blog post on how to have a great VC meeting. ” We had inbound M&A requests from some of the biggest names in tech.
In my experience, the good news is that everyone is becoming more and more comfortable with relationships via the new media and technology. Maximize online referrals and positive service reviews. I still find too many service organizations that ignore or discount online reviews and satisfaction surveys.
Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.
Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Highlight interviews and reviews from recognized industry sources, and news sources. Follow-up for customer satisfaction. They will exit quickly. Show evidence of your expertise.
Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that 62% of online shoppers are brand loyal due to other online satisfaction data.
Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that 62% of online shoppers are brand loyal due to other online satisfaction data.
Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. Highlight interviews and reviews from recognized industry sources, and news sources. Follow-up for customer satisfaction. Highlight personal presence and testimonials. Professional user-friendly site design.
Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.
Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. Highlight interviews and reviews from recognized industry sources, and news sources. Follow-up for customer satisfaction. Highlight personal presence and testimonials. Professional user-friendly site design.
Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.
Publish a daily blog, contribute to relevant social networks, and write a “white paper” on your technology. Highlight interviews and reviews from recognized industry sources, and popular news sources. Follow-up for customer satisfaction. Highlight personal and product testimonials. Professional user-friendly site design.
Due in large part to the current economy and an ultra-competitive job market, a Gen-Y entrepreneurial tsunami is already upon us. For a startup or small business executive serving as mentor, the proverbial “win-win” is created as they benefit from an injection of essential bandwidth, youthful energy, and technical expertise.
Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Highlight interviews and reviews from recognized industry sources, and news sources. Follow-up for customer satisfaction. They will exit quickly. Show evidence of your expertise.
Over time, I have collected a list of new business attributes that go beyond the initial idea or solution, which often are more critical to long-term success and satisfaction. Be customer focused, not technology focused. The company decided to make a pivot and run with the idea of a status-updating micro-blogging platform.
Studies show that natural light has a positive effect on mental health, productivity, and job satisfaction. One of the most consistent ways to increase office productivity is periodically training staff on new technology, techniques, and processes to continue building their skills. Not all types of training have to be live, however.
Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Highlight interviews and reviews from recognized industry sources, and news sources. Follow-up for customer satisfaction. They will exit quickly. Show evidence of your expertise.
I continue to collect great content that is the intersection of startups, products, online and technology. The United States is now a debtor nation to China and that the bill is about to come due. These are probably the two sites where I've posted the most reviews. One out of ten of Americans are out of work. Keep the day job.
By popular acclaim, San Diego-based Echo Laboratories founder Eugene Cho claimed top honors, and a $15,000 check, for his two-minute presentation last week in the 10th annual “Quick Pitch” competition, hosted by San Diego’s Tech Coast Angels. Crowd Gathers for San Diego Tech Coast Angels “Quick Pitch” Competition.
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