Capital Customer Technical Review 
Both Sides of the Table
DECEMBER 7, 2014
I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Contrast that with a VC conversation I had.
Both Sides of the Table
MAY 23, 2012
Many observers of the venture capital industry have questioned whether its best days are behind it. I have been close to the tech & startup sectors for more than 20 years and I can’t think of a period in which I felt more optimistic about the innovation and value creation I see in front of us. This article originally ran on PEHub.
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Both Sides of the Table
JULY 26, 2010
Social Proof in Action … Yesterday I wrote about the benefits of using social proof and authority in raising venture capital. Social proof is defined as “looking for others to guide our decisions&# and is also one of the most important techniques in acquiring customers in your company. And heroes work on the consumer side, too.
Both Sides of the Table
SEPTEMBER 15, 2022
At our mid-year offsite our partnership at Upfront Ventures was discussing what the future of venture capital and the startup ecosystem looked like. First in late-stage tech companies and then it will filter back to Growth and then A and ultimately Seed Rounds. In 2009 we could take a long time to review a deal.
Both Sides of the Table
MAY 1, 2014
The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. 10x the experience.
Both Sides of the Table
FEBRUARY 23, 2015
Even when you do sign-up initial customers it’s still not clear that your company will be a success and you’re still likely paying yourself under market rates. He or she has worked at some very successful big technology or media companies and went to a great school. If you can and if you want to – you should.
Both Sides of the Table
MAY 4, 2015
It wins through better distribution, logistics, inventory management, warehousing, customer support, merchandising, cross-selling and ultimately on price & scale. And let’s say this – they use zero technology today and I have yet to meet a single person who loves their self-storage provider.
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