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10 Elements of a Coaching Culture and Why You Need It

Startup Professionals Musings

Every entrepreneur and business person I know wishes he had more time for coaching all the members of his team. I often hear the excuse that coaching takes more time than simply diving in and doing the job for the other person, but is that really true? Exceptional communication is a prerequisite to coaching.

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6 Strategies For Removing Drudgery and Dread At Work

Startup Professionals Musings

Coach for productivity, performance, and creativity. The traditional once-yearly look-backward performance paradigm has to be replaced by daily or weekly coaching focused on a career roadmap ahead. The costs of these elements will be more than repaid by employee engagement and customer loyalty.

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7 Tips To Raise Your Entrepreneur Instincts In School

Startup Professionals Musings

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

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8 Key Human-Centered Leadership Elements In Business

Startup Professionals Musings

In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, “ Head and Heart: The Art of Modern Leadership ,” by Dr. Kirstin Ferguson. I believe that a fully engaged team is the key to both productivity and agility in the face of change.

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7 Keys To Keeping Your Business Agile And Competitive

Startup Professionals Musings

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Be proactive rather than reactive to market change.

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8 Aspects Of Team Well-Being Drive Business Results

Startup Professionals Musings

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Other studies have shown a return of up to 400 percent for this approach.

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From Call Center Agent To C-Suite Executive: How This Amazing Woman Did It

InfoChachkie

August Scott began her Zappos career in their customer support call center. Her positive attitude and willingness to take chances rapidly propelled her to the coveted and influential position of Coach. Several Zappos employees had mentioned "Coach" and the impact she has had on the corporation during our tour. and I loved it.

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