Both Sides of the Table

APRIL 3, 2014

Most technology startups seem to be funded by product people or business people. ” So I did want any rational person who wants to improve does – I hired a coach. Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself.

Sales 383

Sales Help Startup Pricing 383

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114

Customer Custom Satisfaction Metrics 114

Both Sides of the Table

OCTOBER 12, 2010

I see way too many startup founders who don’t have experience in selling and probably don’t feel that comfortable going to customers and asking for orders. This is probably because many founders are product or technology people. I only found out through customer meetings.

Sales 346

Sales Startup Technical Review Customer 346

Startup Professionals Musings

JUNE 12, 2019

Much has been written recently about the requirement to focus today on the total customer experience, as a competitive edge or even for survival. The challenge I hear from savvy business owners and entrepreneurs operating on a shoestring is that providing a superior customer experience costs money.

Customer 96

Customer Custom Coach Pricing 96

Both Sides of the Table

SEPTEMBER 13, 2011

If they’re not running their business then perhaps the wrong person was picked as CEO or perhaps they need more mentorship / coaching to better allocate their time. Of course they “need&# the title to convince customers, biz dev partners and VCs that they’re to be taken seriously.

Startup 325

Startup Technical Review Sales Report 325

Startup Professionals Musings

FEBRUARY 12, 2021

Based on my experience as a business advisor, I recommend that every business owner and entrepreneur focus on the following tips to provide a better work culture: Invest in integrating new technology, not just forcing it. Technology as an add-on by edict is not satisfying. Spend more time mentoring and coaching your team.

Tips 159

Tips Satisfaction Coach Mentor 159

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Both Sides of the Table

FEBRUARY 5, 2011

Most technology startups seem to be funded by product people or business people. So I did want any rational person who wants to improve does – I hired a coach. Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself.

Sales 317

Sales Startup Pricing Customer 317

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

NOVEMBER 7, 2015

Most importantly, it’s more about being a proactive leader who connects to customers and the team deeply, rather than a bright light that struggles to be seen amidst the glare of a million other bright lights. Energy and passion is the realm where all resonating connections truly unfold.

Customer 98

Customer Custom Entrepreneur Tips 98

Both Sides of the Table

NOVEMBER 19, 2009

The technology team disagrees on direction and wants resolutions. Yes, I know it’s my job as the CEO to be the coach for people and that’s fine. He was a really nice and personable guy who had deep domain knowledge in an industry that he’d worked in for 10 years that is in need of technological advancement.

Entrepreneur 415

Entrepreneur Technical Review Slides CTO Coach 415

Both Sides of the Table

MARCH 28, 2010

And having frameworks is a useful way to standardize your customer studies so that highly intelligent, inexperienced young people can crank out PowerPoint slides with such authority and beautiful consistency. I come from a world that if the coach wasn’t yelling at you, it meant he didn’t care. I grew up and played sports all my life.

Startup 378

Startup Framework Slides Coach 378

socalTECH

OCTOBER 14, 2010

The group--which was started by Richard Koffler and John Morris , two well known investors in Los Angeles--has been trying to help connect CEOs with interesting university and other technology projects. We're looking for inventors interested in commercializing and spinning out their technology into a company. Thanks for the time today.

Networking 215

Networking Research Startup USC 215

Both Sides of the Table

JANUARY 27, 2013

After that a meme developed amongst many startups (and the advisors that coached them) that, “TechCrunch didn’t matter. I mostly like to have coverage in the tech press where most of my customers (entrepreneurs) and business partners (other VCs) are. You should focused on getting coverage where your users are.”

Blogging 309

Blogging Journal Press Startup 309

InfoChachkie

FEBRUARY 20, 2012

This frugality was evidenced by the fact that everyone at Microsoft, even Gates, flew coach until well into the late 1990s. Along with your cash, customers and employees, a healthy startup culture will prove to be one of your most precious assets. . As noted in Core Values , the culture of your startup is entirely in your hands.

Tips 275

Tips Startup IP Santa Barbara 275

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Over time you start to figure out who you customers are and how to sell to them or how to get them to adopt your products if you’re a consumer-oriented startup.

Startup 325

Startup Sales Technical Review Software Review 325

Tech Zulu Event

NOVEMBER 30, 2012

James (chairman of the Althea Foundation) and appointed Adam Sroka as Senior Vice President of Technology in a move to make business transactions simple and secure. . Jackson , “This financing round, coupled with hiring Adam Sroka as our head of technology, puts CapLinked in a position to further enhance our enterprise product offerings.”.

Technical Review 88

Technical Review Software Review Bertelsmann Technology 88

Startup Professionals Musings

JULY 25, 2020

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Set milestones and meet them. Ownership.

Coach 144

Coach Metrics Social Network Competition 144

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

Technical Review 143

Technical Review Coach Mentor Customer 143

Startup Professionals Musings

NOVEMBER 27, 2020

Successful entrepreneur leaders, including Bill Gates and Elon Musk , are noted for taking deep dives into new technologies, and reading new books every week, to stretch their minds, even though they already have a range of knowledge far beyond their peers. Spend more time coaching and mentoring your team.

Coach 144

Coach Customer Custom Entrepreneur 144

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Marketing 141

Marketing Startup Social Media Technical Review 141

Startup Professionals Musings

APRIL 21, 2023

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Set milestones and meet them. Ownership.

Coach 137

Coach Metrics Competition Ideas 137

Startup Professionals Musings

FEBRUARY 11, 2022

The pillars of change she details include the following: Embracing and adapting to technology. Technology is not the solution per se , but it provides the key enablement, drivers, and support for the required flexibility, integration, communication, metrics, and affordability that are required in the workplace today.

Coach 132

Coach Satisfaction Startup Organization 132

Both Sides of the Table

OCTOBER 22, 2009

And you can always bring on a senior person as a mentor / coach to help guide you personally to become a better sales leader until you’re ready for somebody more senior on your team. He felt that we didn’t price correctly and he didn’t want to see customers until he had a grip on it. WTF!! ?? !!

Startup 327

Startup Sales Class CIO 327

socalTECH

JUNE 10, 2009

Active Network , the San Diego-based operator of an online community for sports and recreational activities, revealed Tuesday that Active.com has been named the technology provider for iHoops. Active explained that, as technology provider, it will host and maintain iHoops.com, which is slated to launch in the fall. READ MORE>>.

Sites 100

Sites Web Activity San Diego 100

Both Sides of the Table

JANUARY 1, 2016

We want to invest in early-stage technology enabled startup businesses – upfront in the funding cycle. I’ve spent hours this week reading about the firing of the head coach and personnel manager of the football team I support – The Philadelphia Eagles. The reality of most startups is about survival. Team Building.

Startup 280

Startup Coach Course Invest 280

Both Sides of the Table

SEPTEMBER 19, 2010

But let me put it this way – investors who have buyers’ ears are less likely to have zeros (they can bury good technology and still try to recover their investments) and are far more likely to architect winning M&A deals. Think of investing as lifecycle management: sourcing, coaching, funding (through others) and exiting).

Invest 280

Invest Angel Venture Capital Yahoo 280

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Every job on your team drives your customer experience.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

AUGUST 12, 2015

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Set milestones and meet them. Ownership.

Entrepreneur 102

Entrepreneur Startup Coach Metrics 102

Both Sides of the Table

NOVEMBER 25, 2010

It is never as rewarding when you’re the coach (but coaching has many other benefits. China is indelibly an important part of the future of the global technology system. Ask your customer why you lost. Don’t get me wrong – I’m not a sore loser. Make sure you learn your lessons from losses.

Outsource Development 334

Outsource Development Software Review Technical Review News 334

socalTECH

MARCH 10, 2009

Newport Beach-based CircleUp , publisher of an online group communications and payment service, revealed Tuesday that its technology is powering eteamz's money collection feature.

Coach 100

Coach Web Sites Design 100

Both Sides of the Table

NOVEMBER 25, 2010

It is never as rewarding when you’re the coach (but coaching has many other benefits. China is indelibly an important part of the future of the global technology system. Ask your customer why you lost. Don’t get me wrong – I’m not a sore loser. Make sure you learn your lessons from losses.

Outsource Development 329

Outsource Development Software Review Technical Review News 329

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Today’s pace of change in the market and in technology is unprecedented. Customers demand more engagement and flexibility. Priority is placed on employee mentoring and coaching.

Coach 128

Coach Mentor Organization Startup 128

socalTECH

APRIL 5, 2017

Diamond Bar-based LifeRay (www.liferay.com) is a company that not too many people have heard of, but which is used to run the websites for such well known organizations like Toyota, T-Mobile, Coach, Fujitsu, Allianz, and Sesame Street. We focus on digital transformation and customer experience. What is LifeRay?

Diamond Bar 169

Diamond Bar Customer Custom Organization 169

Startup Professionals Musings

MARCH 18, 2022

Instead of sizing up new opportunities and actively courting every new customer, you start worrying about cutting costs, repeatable processes , and overtaking known competitors. As a consultant, I hate to see you lose that startup focus on innovation, change, and customers. Use external sources for growth and change versus internal.

Startup 154

Startup Artificial Inteligence Metrics Netflix 154

Startup Professionals Musings

MARCH 4, 2022

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Be proactive rather than reactive to market change.

Competition 148

Competition Metrics Demand Customer 148