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Is “management by walking around” an outmoded fad?

Berkonomics

AUGUST 25, 2022

One of the CEOs I used to coach started his day by walking the floor of his extended facility and checking in with managers and employees of the various departments, especially the call center. He tried to feel the pulse of the company by the intensity of motion, the metrics of backlog, and the stated problems brought to him as he asked. …and

Outsource Development 156
Outsource Development Outsource Metrics Coach 156
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Is management by walking around an outmoded fad?

Berkonomics

JULY 28, 2016

One of the CEOs I coach starts his day by walking the floor of his extended facility and checking in with managers and employees of the various departments, especially the call center. He tries to feel the pulse of the company by the intensity of motion, the metrics of backlog, and the stated problems brought to him as he asks.

Outsource Development 120
Outsource Development Outsource Metrics Coach 120
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