From Call Center Agent To C-Suite Executive: How This Amazing Woman Did It
InfoChachkie
MARCH 3, 2014
Her positive attitude and willingness to take chances rapidly propelled her to the coveted and influential position of Coach. Several Zappos employees had mentioned "Coach" and the impact she has had on the corporation during our tour. 1. Deliver WOW Through Service. 2. Embrace and Drive Change. We believe.
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