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Using Social Media To Deal With Customer Trolls

InfoChachkie

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers.

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What The Heck Does “Traction” Really Mean To A VC?

InfoChachkie

Once people who do not know you and have no vested interest in your company's success begin expending their time, money and resources to leverage your value proposition, you are gaining traction. Five broad sources of independent, third-party validation are: Customers, Partners, Distributors, Industry Experts and other Stakeholders.

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Combustion Matters More Than Scale

InfoChachkie

Such fit exists when a profitable customer acquisition model can be repeatedly executed with consistent results and without the need of heroic efforts. Advertising - "We will monetize our customers via online ads.". Scaling normally occurs after a startup achieves product-market fit. Photo credit: Flickr born1945. Share and Enjoy.

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Creating An Innovative Corporate Culture, Citrix Style

InfoChachkie

Mark framed his comments around the culture he built at Citrix, which has been augmented (and complicated) by the significant number of acquisitions the company executed during the past decade. one is an existing customer, they've got a problem. The other one is a new customer that wants to buy something from you.

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Startup Spotlight: Final Exams, Santa Chatbot and Clean Up Your Email

Tech.Co

This week in Startup Spotlight we found companies helping students get through their final exams, gift giving chatbots, getting out of email hell, and more. The company was recently ranked 3 rd on ProductHunt and to date has over 3,500 sign ups. The company also tries to find the best deals in town. ChatbotsBuilder (Boston, MA).

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The Men of Pinterest

InfoChachkie

The following guest post comes from Sean Percival, CEO of Wittlebee , a kids clothing club that sends its customers a new customized box of clothes every month, based on their children's age, color preferences and geographic location. He’s also collecting inspiration for the office space at Circa (his latest company).

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Advertising Wants to be Measurable – An Investment Thesis

Both Sides of the Table

My firm, GRP Partners, invested in the company that innovated this entire category – Overture (formerly known as GoTo.com). I believe it is the new form of RSS – the place people go to find out what is happening in the latest news. I covered that topic in my Twitter is RSS post. Thus, we click!