Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. But if you ask anyone in the ecosystem of customer acquisition?—?founders, no surprise?—?that’s founders, marketers, investors?—?and

Product 424

Product Platform Advertising Acquisition 424

TechCrunch LA

APRIL 26, 2022

We first met the Chicago-based company and its founder and CEO Vitaly Alexandrov last year when we reported that Food Rocket launched in the Bay Area , going up against the likes of Amazon Fresh, DoorDash, Instacart and Gopuff, which is no easy feat given each of the company’s footprint. We are creating new habits of customers.

Funding 246

Funding Demand Los Angeles Competition 246

Berkonomics

MARCH 10, 2010

Your customers know what they want more than you do. Find one to teach you. This insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. Together we would work out solutions in the form of new functions, new controls, new reports, and new safeguards.

Customer 149

Customer Custom Design Conference 149

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. You now need more than loyalty from your customers -- they need to be your best advocates. Lost customers provide the best input.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

FEBRUARY 16, 2018

The market is changing so fast these days, and if you are not planning a solution today for tomorrow’s customers, you may be setting yourself up for failure and don’t even realize it. There are many free generalized tools, including Google Trends , which can be used to track customer behavior in looking for things that don’t exist yet.

Customer 57

Customer Custom Technical Review Software Review 57

Startup Professionals Musings

DECEMBER 2, 2022

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. Competition. Production.

Sales 102

Sales Customer Custom Outsource 102

Tech.Co

MAY 31, 2023

But while competition remains fierce, the advancement and accessibility of smart solutions are making it easy than ever for startups to find their feet. Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency.

Tool 131

Tool Startup Software Review Technical Review 131

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Recent articles report that companies where everyone is focused on the big picture can increase their returns by up to 400 percent.

Coach 174

Coach Activity Custom Customer 174

Startup Professionals Musings

MARCH 28, 2012

A while back, I wrote about the value of Michael Porter’s Five Forces framework for analyzing the competitive environment, and using every opportunity to highlight and emphasize your relative advantages, whether they be price, features, or bargaining power. Exceed customer expectations. Continuous customer service innovation.

Customer 104

Customer Custom Startup Organization 104

Startup Professionals Musings

SEPTEMBER 16, 2023

In my view, starting a new business has never been easier, and according to reports from the Kauffman Foundation , the numbers are here to show it. Of course, that’s both the good news and the bad news for aspiring entrepreneurs, since it means more competition, and the business landscape is changing faster than ever. Marty Zwilling

Entrepreneur 104

Entrepreneur Startup Social Media News 104

Startup Professionals Musings

NOVEMBER 4, 2010

A while back, I wrote about the importance of a “ sustainable competitive advantage ,” and outlined the business plan value and limitations of patents and competitor feature comparisons. But once you start selling products, all of these pale in comparison to your level of customer service. Exceed customer expectations.

Custom 90

Custom Customer Services Startup 90

TechCrunch LA

APRIL 9, 2020

Reporting has made much of urban areas attaining visibly cleaner air — featuring before shots of global cities with smog and after shots of clear skies since COVID-19 forced traffic off the roads. The venture is also one of the few e-motorcycle companies drawing engineering tips from competition.

Technical Review 277

Technical Review Competition Demand Sales 277

Startup Professionals Musings

JULY 3, 2022

While Pinterest and Tumbler have seen activity increases approaching 100%, The Verge reports that Facebook usage has declined in the U.S. Engagement occurs when customers and stakeholders become participants by sharing ideas with you, or talking to their friends about you, rather than merely viewing what you publish.

Social Media 140

Social Media Media Snapchat Platform 140

Startup Professionals Musings

FEBRUARY 27, 2023

Visit the university library for access to otherwise costly business reports. Other project and research reports in their library are a rich source of new ideas, if you are still looking for a place to start. If looking for help, you can find interns willing to work for the experience, and real insights into new customer segments.

Entrepreneur 110

Entrepreneur Class Startup Resource 110

Both Sides of the Table

NOVEMBER 16, 2014

But if you level up , raise capital and grow customers, revenue and staff – life changes. If you hire truly talented people you end up definitionally with a lot of competitive peers who will inevitably jockey for resources and control. Extremely talented people are ultra competitive. You just assign out tasks to all of us.

Entrepreneur 385

Entrepreneur CTO Hire Startup Sales 385

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

Company 262

Company Companies Startup Tips 262

Startup Professionals Musings

NOVEMBER 28, 2020

In my view, starting a new business has never been easier, and according to reports from the Kauffman Foundation , the numbers are here to show it. Of course, that’s both the good news and the bad news for aspiring entrepreneurs, since it means more competition, and the business landscape is changing faster than ever.

Tips 161

Tips Startup Social Media News 161

socalTECH

JUNE 9, 2014

According to OpenX, the new product combines real-time-bidding (RTB) and ad network demand into a single auction system, which can help publishers maximize their advertising yield and increasing competition for their inventory. OpenX said that such customers as YP, TVGuide.com, and the New York Observer are already using the product.

OpenX 159

OpenX Product Advertising Demand 159

socalTECH

DECEMBER 5, 2011

Santa Monica-based Nimble , the developer of customer relationship management and contacts management software headed by Goldmine Software founder Jon Ferrara, looks to be shifting its sights to paid, business accounts. The company reports it has signed up more than 15,000 users in the last nine months on the service. READ MORE>>.

Santa Monica 213

Santa Monica Social Network Competition Software 213

Startup Professionals Musings

MARCH 15, 2023

Skip the background story and customer pitch, which every investor has heard all too often. Investors want to hear a quantified problem, a simple solution description, opportunity size, competition, traction, team qualifications, how much money you need, and what equity you are willing to give.

Entrepreneur 111

Entrepreneur Sample Ideas Custom 111

Startup Professionals Musings

AUGUST 25, 2011

But the reality is that sellers are no longer in charge of the customer buying process. Recent reports suggest that 90% of today’s shoppers skip marketing pitches, to research online before they buy, and over 50% check user reviews before making a decision. The best way to do this is with real customer interviews.

Customer 96

Customer Custom Search Engine Optimization Summary 96

Startup Professionals Musings

OCTOBER 22, 2022

By default, innovation in every business decreases over time, and continuous innovation requires ongoing initiatives and measures of customer perceived value. Recognize that customers care about the whole experience. When is the last time you listened to customers and clients directly, and acted on their feedback immediately?

Metrics 102

Metrics Startup Organization Demand 102

Startup Professionals Musings

AUGUST 29, 2022

The new era of highly connected and interactive technology is changing not only how business employees interact with customers, but also how they interact with each other, and with their company. I am happy to see reports that young companies are leading the way in these trends, on both the customer and the employee side.

Case Study 125

Case Study Platform Yahoo Social Media 125

Both Sides of the Table

OCTOBER 26, 2020

leadership, mentorship, competitiveness, communications, relationship-building?—?and So mostly we just had to listen to customer feedback from founders, VCs and LPs. and of course a relentless pursuit of helping founders succeed. And all the platform stuff.

Venture Capital 361

Venture Capital Startup Invest CitySearch 361

Startup Professionals Musings

MAY 30, 2020

Visit the university library for access to otherwise costly business reports. Other project and research reports in their library are a rich source of new ideas, if you are still looking for a place to start. If looking for help, you can find interns willing to work for the experience, and real insights into new customer segments.

Class 124

Class Startup Resource Mentor 124

Berkonomics

APRIL 8, 2021

From its start in 2015, the number of registered users has “suddenly” climbed from 45 million in 2017 to a reported 300 million by the end of 2020. That compares with a reported 330 million for Twitter which had a nine-year head start and so much more free press from famous users over the years. Here is my list. First: Planning.

Sites 156

Sites Product Social Network Metrics 156

Startup Professionals Musings

JANUARY 25, 2020

By default, innovation in every business decreases over time, and continuous innovation requires ongoing initiatives and measures of customer perceived value. Recognize that customers care about the whole experience. When is the last time you listened to customers and clients directly, and acted on their feedback immediately?

Startup 138

Startup Organization Customer Demand 138

Startup Professionals Musings

FEBRUARY 1, 2023

In my experience advising businesses, large and small, I have often been surprised by the level of complacency and general malaise I find in the ranks, with a resultant direct loss of productivity and competitiveness. Develop metrics to monitor work intensity. Never encourage or reward performative work.

Satisfaction 108

Satisfaction Metrics Competition Examples 108

Startup Professionals Musings

JUNE 4, 2021

It pays only if a customer clicks through AND takes a further action (conversion), such as buying a product or filling out a web form. Tracking and performance reporting. Other PPC experts will track your campaign from click to transaction, providing you with detailed reports on and return on investment (ROI).

PPC 154

PPC SEO Paid Search Search Engine Optimization 154

Tech.Co

FEBRUARY 18, 2021

You can also use the Dashboard to create custom reports on productivity, which can be essential in reporting to senior leadership. However, it's worth noting that the Calendar view is only available to customers on Trello's Business Class and Enterprise plans — not the Free plan. Storage Trello Free. Trello Enterprise.

Software Review 152

Software Review Technical Review Guide Class 152

Startup Professionals Musings

AUGUST 19, 2023

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. Measure by relationships as well as competitiveness. Encourage employees to move on to new opportunities. Adapt the job or organization to fit the talent.

Oracle 94

Oracle Organization Examples Coach 94

Startup Professionals Musings

JANUARY 9, 2022

Start by reviewing current statistics, like the recent Social Media Marketing Benchmark Report 2022 , to learn which social media sites are most popular, which features drive the most impact today, and how other social media marketers have maximized their efforts and seen the greatest ROI. Pick the ones that fit your desired outcome.

Social Media 135

Social Media Framework Media Metrics 135

Berkonomics

SEPTEMBER 19, 2019

If so, is it one critical customer or a trend? Is it time to focus more resources upon collections, credit research, or even time to “fire some customers” who continually break your rules or take up too much of your resources? Keep the information to yourself? We discussed these with management thoroughly for a total of four hours.

News 120

News Statistics Resource Sales 120

Startup Professionals Musings

JUNE 14, 2020

Skip the background story and customer pitch, which every investor has heard all too often. Investors want to hear a quantified problem, a simple solution description, opportunity size, competition, traction, team qualifications, how much money you need, and what equity you are willing to give.

Entrepreneur 127

Entrepreneur Sample Ideas Custom 127

socalTECH

DECEMBER 5, 2011

Santa Monica-based Nimble , the developer of customer relationship management and contacts management software headed by Goldmine Software founder Jon Ferrara, looks to be shifting its sights to paid, business accounts. The company reports it has signed up more than 15,000 users in the last nine months on the service. READ MORE>>.

Santa Monica 113

Santa Monica Social Network Competition Software 113

Startup Professionals Musings

JANUARY 2, 2021

Are you often frustrated that people reporting to you, or key peers, seem to dodge accountability for their actions? I often think of the scope of this example in my role as mentor to a struggling entrepreneur who is quick to blame his problems on employee mistakes, or even changing customer expectations.

Training 173

Training Examples Startup Social Media 173