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Have you found your “teacher customer?”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Providing feedback to your teacher customer.

Customer 156
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5 Keys To Personalized Team And Customer Connections

Startup Professionals Musings

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Interact with employees and customers on a regular basis. Never be too busy to talk to real customers.

Customer 140
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Find your “teacher customer.”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Find one to teach you.

Customer 243
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BlackLine Shifts User Event To Virtual Conference

socalTECH

Los Angeles-based accounting software developer BlackLine is taking a new approach to its annual user conference in Europe, saying that it will now run its InTheBlack London 2020 event as a fully virtual event--but which will still feature thought leaders from its customers and users, instead as a series of virtual event sessions.

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Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

This year, we're sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model? How does customer service tie into all of this?

Customer 166
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Recurring Revenue Conference

SoCal Tech Calendar

Wednesday, April 26, 2017 -- Recurring Revenue Conference. Join local entrepreneurs, SaaS innovators, leading VCs, private equity/angel investors April 26, 2017 at the Recurring Revenue Conference (www.recurringrevenueconference.com) presented by Sutton Capital Partners.

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“Wow, That Was an Exciting Conference!”

Steve Reich

Now tell the truth, have you ever said that after a Banking/FinTech conference? Josh made a number of unique and sometimes controversial points: Community bankers know banking and customers. FinTechs know technology and fundraising, not customers. FinTechs bring bankers new customers at zero cost. Good customers?