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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

This year, we're again sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. Lots of startups talk about trying to outsource all their customer support. The Recurring Revenue Conference , Presented by Sutton Capital Partners, is being held on April 12th.

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7 Modern Day Business Strategies For Long-Term Growth

Startup Professionals Musings

Participate in trade shows and industry conferences. Trade shows and conferences can produce hundreds of new qualified leads for your business, as well as build relationships with industry leaders, outsourcing vendors, and potential partners. Be prepared to give away to participants something memorable that they actually want.

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7 Workplace Culture Dynamics That You Need to Support

Startup Professionals Musings

Use marketing, blogging, and industry conferences to get the message out. The trend toward more remote work, flexible work hours, and outsourcing can eliminate productive work relationships and communication between functions. You must regularly host online meetings, as well as external networking and team-building exercises.

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Maintain Your Startup Motivation While Working Harder

Startup Professionals Musings

Enjoy that first video interview at an industry conference, or the newspaper story which enhances your startup visibility and credibility. One approach, which is even more work, is to keep tasks in-house rather than outsourcing. This may also be the moment when you get your first big acquisition offer, rather than a clone appearing.

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Reflections On 2017: Peter Cowen, Sutton Capital Partners

socalTECH

Sutton Capital Partners is a technology investment banking firm and we are, investors in local SaaS/subscription companies and is well known as the host of the annual Recurring Revenue Conference. He is the co-founder of the Recurring Revenue Conference, the largest SoCal tech event focused on innovative business models.

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7 Ways Your People Skills Are The Key To Your Success

Startup Professionals Musings

Customers won’t pay to see your new employees learning on the job, and outsourcing the real work to a cheap labor source is a recipe for disaster. Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements.

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5 Strategies From The Military For Tackling Investors

Startup Professionals Musings

There you were ushered into a gorgeously appointed conference room for a precise amount of time with a serious-looking partner. Don’t be afraid to use some mercenaries to back you up (outsourcing, consultants). Now some VCs and angels actually hold court in a nearby Starbucks or Paradise Bakery. Better safe than sorry.

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