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Your board should protect you!

Berkonomics

They write in their investment documents that they will occupy a seat on the board for as long as they are invested in the company, thinking of this as a protection for their investment and tool for them to influence growth. Of course they should not. All other board functions are secondary.

Class 282
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The Changing Venture Landscape

Both Sides of the Table

We have global opportunities from these trends but of course also big challenges. Of course we can’t. I’m over-paying for every check I write into the VC ecosystem and valuations are being pushed up to absurd levels and many of these valuations and companies won’t hold in the long term. Hot, Flat & Crowded.” By definition?—?I’m

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Why Venture Capital is So Much More Compelling Now

Both Sides of the Table

It’s not hard to find people willing to write the narrative that “venture capital is not an asset class” or “venture capital has performed terribly.” I hope to publish that deck and a full write up in the next 10 days in partnership with Dan Primack at Fortune (if my write up doesn’t suck, I guess ;-)).

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Putting an End to the Dark Ages of Local Businesses

Both Sides of the Table

She entered you reservation by writing in a time slot in a paper calendar and you were in. Of course you now book when you want and even choose your restaurant based on availability at the time / day you want and you can book on your mobile phone at 2am or 8pm. .” After hours there was the answering machine.

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Every Startup Goes Through Distinctive Funding Phases

Startup Professionals Musings

The first step toward a business with any idea is to write it down, and build a business plan around it. If you need help at this stage, look for a local university teaching online courses on entrepreneurship , or how to build a business plan. Sometimes these will ask for 5%-15% of your equity for their support services.

Startup 122
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6 Due Diligence Concerns Before Outside Contracting

Startup Professionals Musings

Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Look at internal services versus external services. Customer-facing services, like call centers, should rarely be outsourced. Don’t count on contracts and non-disclosure agreements to save you. Marty Zwilling.

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Social Media, the Customer Service Spectator, or Superstar?

Eric Greenspan

Make It Work is an extreme customer service company. We really do want to “delight every customer we serve&# ( 30,000+ customer testimonials to prove it ) and this is just one more tactic in our ultimate strategy of providing “Extreme Customer Service.&#. Customer Service Representative. Eric Greenspan.