TCVN Program: Customer Development

SoCal Tech Calendar

Thursday, January 24, 2019 -- TCVN Program: Customer Development. Who is your customer? Join other entrepreneurs for a detailed workshop that will give you a different perspective on how to find and keep customers. TCVN now features four educational tracks in four specific areas.

Top 5 Apps For those Facing disabilities

Tech Zulu Event

For many disabilities, empathic developers have provided new utilities that improve certain functions for the iPhone or Android. It has access to a lot of customization features, allowing you to build the interface with custom pictures and categories in order to facilitate sentence building as much as possible. Updated constantly through user information, this application is always developing to better acclimate itself to user needs.

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The Customer May Not Always Be Right, But You Had Better Listen Just The Same

Tech Zulu Event

These two ads showed how disconnected from their customers these once industry leaders have become. Sadly this is just a single example of what is happening to thousand of companies that are not listening to their respective customers. Features that were very difficult and expensive to program yet he found later that his customers could care less about his cool features. What IMVU thought was game changing technology was not why customers used the software.

Get Answers With KISSinsights

Tech Zulu Event

If you’ve ever wondered what your customers think while on your website, you’ll love KISSinsights. Business Culture Retail & Consumers Startup customer development Feedback KISSinsights KISSmetrics survey web surveyIf you’ve ever wanted to ask questions to your users, you’ll love KISSinsights. If you’ve ever read a post by Steve Blank or Eris Ries, you’ll love KISSinsights.

Customer Validation - 33 Great Articles

SoCal CTO

I’m going to take that thought out into the field and validate it with my customers." I’ve spoken to dozens of customers, I have a validated customer persona, built an MVP to test key behavioral hypotheses, and the data doesn’t back what you’re saying." Neither had done enough customer validation to be able to say the second line that Tristan suggested. Customer Validation 101. I saw a great post from Tristan Kromer Pivoting on Investor Feedback a.k.a

Document Your MVP for a Developer

SoCal CTO

He wanted to get input from me on what he's doing, and he wants to begin to ask developers what it would take to build his product. what format would you and the developer want that in? This should be an iterative process with advisors and customers providing feedback on the product. Conversations with a technical advisors or possible developers should be iterative. Customer Development Notes I'm assuming founders are having customer development conversations.

ServiceTitan is LA’s least likely contender to be the next billion-dollar startup

TechCrunch LA

Located at the southeastern tip of the San Fernando Valley, the Los Angeles suburb counts its biggest employers as the adhesive manufacturer Avery Dennison; the Los Angeles industrial team for the real estate developer CBRE; the International House of Pancakes; Disney Consumer Products; DreamWorks Studios; Walt Disney Animation and Univision. Battery isn’t the only marquee investor to find value in ServiceTitan’s business developing software managing day labor.

StartupRoar - Great Content for Startups

SoCal CTO

As you might imagine, when you go to the page on Customer Development , you find the best and the latest content from people like Steve Blank and Vinicius Vacanti. For example: Entrepreneurship as a Science – The Business Model/Customer Development Stack Customer Development for Web Startups How To Get Your First 1,000 Users Similarly, when you look at IP / Intellectual Property for Startups, it's dominated by Jill Hubbard Bowman 's wonderful content.

Lean Startup Machine

SoCal Tech Calendar

Sunday, June 10, 2012 -- Lean Startup Machine is a three-day workshop where attendees use Customer Development and Lean Startup principles to validate an idea for a new product or service. See [link] (more

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Lean Startup Machine

SoCal Tech Calendar

Saturday, June 9, 2012 -- Lean Startup Machine is a three-day workshop where attendees use Customer Development and Lean Startup principles to validate an idea for a new product or service. See [link] (more

Ideas 109

Lean Startup Machine

SoCal Tech Calendar

Friday, June 8, 2012 -- Lean Startup Machine is a three-day workshop where attendees use Customer Development and Lean Startup principles to validate an idea for a new product or service. See [link] (more

Ideas 109

How Investors Think About Valuation of Pre-Revenue Startups

SoCal CTO

There's a lot out there around Customer Development - read Steve Blank : Entrepreneurship as a Science – The Business Model/Customer Development Stack - Steve Blank , October 25, 2010 Checklists for Chaos, The Path to Success - Steve Blank , October 28, 2010 and reading about Lean, MVPs, etc. A lot of my time is spent helping early-stage companies get to proof points so that they can raise capital.

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Steven Blank Kills It at Greycroft CEO Summit

Both Sides of the Table

We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customer development, etc. It is the key to “customer development” that Steve Blank talks about.

Steve Blank Discusses The Origin And Future Of The Lean Startup Movement

InfoChachkie

The Lean Startup approach dictates that successful customer development is an iterative process. By conceptualizing, selling, gathering feedback and then developing a product, startups achieve success more quickly and economically. Eric (Ries) was a student in one of the very earliest customer development classes at Berkley. Customer development, in hindsight… was the first of… an emerging stack of entrepreneurial management tools.”.

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LeanLA December Meetup: Conquering Madison Avenue as a Lean Startup

SoCal Tech Calendar

Battle stories and lessons learned about how Sharethrough, applying the lean startup process, figured out the advertising landscape and customer developed their way into the door of a myriad of Fortune 500 customers. Tuesday, December 14, 2010 -- LeanLA December Meetup: Conquering Madison Avenue as a Lean Startup.

Why “The Culture of Failure” is Imperative to Startup Communities

Both Sides of the Table

4:30 How did you come up with the idea of customer development? 37:45 Let’s talk about the dichotomy between customer development and Y Combinator? I recently wrote about the 12 tips to building successful startup communities. After a recent discussion I had with Steve Blank it made me remember that I had left off one of the most critical factors – a culture of failure. I remember this lesson well.

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Smith Micro Adds Design and Development Service

socalTECH

Aliso Viejo-based software developer Smith Micro Sofware said that it has launched a new, design and development service, which will help its customers develop their own mobile apps. According to Smith Micro, the service is aimed at B2 enterprises and startups, and help them develop iOS, Android, and Windows apps. The company said the team already has designed and launched more than thirty mobile apps for its customers.

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How Startups Can Figure Out Sales: Amos Schwartzfarb, TechStars

socalTECH

That was a really fast stint, we started with only a couple of small customers but ended up taking it to $120K MRR and sold it to Home Depot at a significant multiple above revenue. The reason why, is my experience is in early stage sales and more specifically, in early stage customer development. Before you have data to figure that out, you're in customer development mode, and you shouldn't have a sales person.

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Why Your Startup Needs a Sales Methodology

Both Sides of the Table

I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. It’s what I call “ the evangelical phase ” of a company in which you’re out trying to persuade customers that a product you’ve designed is going to meet their needs better than other solutions on the market. Steve Blank calls this “ customer development ” in which you built an initial product that is in search of “product / market fit.”

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Fulcrum Ties With Aquantia On Reference Design

socalTECH

Calabasas-based Fulcrum Microsystems , a provider of high speed Ethernet switching chips, and Aquantia , which develops 10GBASE-T PHY semiconductors, said this morning that the two have tied together in releasing a new, 48-port 10GBASE-T Ethernet Switch reference design.

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RingRevenue Calls Up $4M More

socalTECH

RingRvenue develops technology which tracks responses to phone calls, allowing calls to be used for affiliate sales and tracking. RingRevenue said the new funding will go towards growth and expansion, including expansion of its customer development and support teams, and an expansion of its presence outside the U.S.

Top 29 Startup Posts May 2010

SoCal CTO

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. Guide to Evaluating Startup Ideas - Tony Wright dot com , May 27, 2010 A great developer I once worked with was kvetching at lunch one day. Instead of making a few dollars per sale and hoping for thousands of sales, you sell to only a few customers, and charge much higher rates.

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Top 120 Startup Posts for 2010

SoCal CTO

500 Hats , January 10, 2010 Developing new startup ideas - Chris Dixon , March 14, 2010 Batch Processing Millions and Millions of Images - Code as Craft , July 9, 2010 jQuery Plugin: Give Your Characters a NobleCount - The Product Guy , March 23, 2010 How do the sample Series Seed financing documents differ from typical Series A financing documents? Some really great stuff in 2010 that aims to help startups around product, technology, business models, etc.

Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever.

Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. Was it a Startup Founder Developer Gap ? How to Enchant Your Customer - How to Change the World , November 23, 2010 I love to do business with small businesses—in-store, online, for myself, for others, for pleasure, for work—it doesn’t matter to me.

Interview With Startup Boost, Matt Stodder and Blake Caldwell

socalTECH

Matt Stodder: The most important thing is to understand their customers, and who they are going after. They fail to understand what the market is, what their differentiation is to their customers. Blake Caldwell: We believe heavily in customer in customer development. You have to understand your customers and partners. In order to de-risk your company, you've got to have conversations with your customers, and not make assumptions.

Are Business Plans Still Necessary?

Both Sides of the Table

That died with waterfall software development. It should talk about how many customers you think you will acquire and how much you’ll charge for your product. I care about the thought that you’ve given to the customer problem.

Custom Software

SoCal Tech Calendar

Wednesday, May 16, 2012 -- Custom Software. For many companies, custom software provides the edge they need. Improved productivity and efficiency leading to cost reductions, easier to use services leading to increased customer satisfaction and retention, a new needed product or service that is not available anywhere else. Custom developed software can provide all that and more. Please join us and find out what it takes to develop successful software.

Jazz Semi Licenses Technology To Fujitsu

socalTECH

The RF technology is used by customers developing analog and mixed-signal semiconductors, typically in the wireless and high speed networking area.

This Week in Venture Capital – Episode 2

Both Sides of the Table

Stitcher - San Francisco-based service that lets users customize talk radio programming on their mobile devices. My take was that this follows three trends: a) customer involvement in product design, b) mass customization [e.g.

Top 40 Startup Posts for August 2010

SoCal CTO

How a startup should leverage a personal assistant - A Smart Bear: Startups and Marketing for Geeks , August 30, 2010 Rob Walling generously allowed me to reprint this excerpt from his new book, "Start Small, Stay Small: A Developer's Guide to Launching a Startup" available in paperback and Kindle from Amazon and in PDF and ePub from StartupBook.net. Develop your business plan. Developer.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.)

Domain Experience Gives Entrepreneurs an Unfair Advantage

Both Sides of the Table

Before they’re presenting I want to know “what unique experiences you bring to the table that are going to give your business a faster time to market, a better designed product, more knowledge of your customers problems – a higher likelihood of success.&# It’s what many VC’s call, “An unfair advantage.&#. The exact same team had worked on 2 previous customer service startups (and 1 non-CS product).

StartupWeekend Next Teaches Teams How to Level Up

Tech Zulu Event

The program is based on a highly developed process created by entrepreneurial thought-leader and Ivy League educator Steve Blank , author of the book The Four Steps to the Epiphany. The program is very interesting, basically taking Steve Blank’s view on entrepreneurship and startup development and formalizes it into a program for entrepreneurs who are trying to get started,” said Risenhoover. Customer Development.

LeanLA Presents: Beware of False Prophets

Tech Zulu Event

He went on to explain a bit about the customer development model from Blanks: State business model assumptions. Business Development Entrepreneurship Events Funding Startup Coloft David Binetti Lean LA Los Angeles Lean Startup Circle Patrick Vlaskovits Pete Mauro Votizen

Four Innovative SaaS To Get Excited About

Tech Zulu Event

Fenero is a provider of cloud-based contact center solutions for sales and customer service operations worldwide. The company currently has over 4,500 users worldwide and recently brought in Charles Callari, a former Global VP of Marketing and Strategy at Sykes Enterprises’, as its new Vice President (VP) of Customer Development. SaaS – or Software as a Service – platforms are all the rage.

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Entrepreneurs Today Don’t Need A Big Budget To Start

Startup Professionals Musings

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. Now you can do it for free, or a few hundred dollars, with one of the many web building tools available, like Shopify or Weebly Store. A programmer can build a new smartphone app for a few thousand dollars.

10 C-Level Positions That Are Red Flags For Funding

Startup Professionals Musings

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers. It’s your startup, so you can give early partners any title you want, but be aware of potential investor and peer implications.

10 Job Titles Never Found in an Investable Startup

Startup Professionals Musings

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers. It’s your startup, so you can give early partners any title you want, but be aware of potential investor and peer implications.

Why Hopscotch Is Behind Your Favorite Mobile Sports App, with Laurence Sotsky

socalTECH

We're the official mobile app for whatever our customer is. Previous to this, I ran a custom, mobile application development shop. Why are these colleges using you, rather than investing in their own custom applications? The platform approach we took allows teams and companies and venues to access the best functionality, at a subcription price, rather than a custom development price.

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Ten Executive Titles You Don’t Want in a Startup

Startup Professionals Musings

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. It’s your startup, so you can give early partners any title you want, but be aware of potential investor and peer implications.

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A Night Of #Hackfest With BetterWorks

Tech Zulu Event

Development languages varied from team to team. Some experience developers, project managers, and even some designers. Just like Startup Weekend most had never meet their team mates until the day of, and came together to develop a possible prize winning product in eight hours. At the end of the development time allotted for each team, They get up to present their days work. Development. Welcome to the accelerated version of Startup Weekend.

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Top 30 Startup Posts for July 2010

SoCal CTO

0160; If I need $250,000 to get to 100 customers, or $1 million to get to X, and I can raise both amounts from either Angels or VCs, where do we turn? How to be a successful iPhone developer - 47 Hats , July 20, 2010 I came across this YouTube video of Brian Greenstone from Pangea Software talking about how his company made $1.5 Customer Care Today. Customer Validation needs to have the CEO actively involved. Customer Development Diagnostics over Lunch.

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