SoCal CTO
DECEMBER 19, 2012
You likely are writing your first one of these. This should be an iterative process with advisors and customers providing feedback on the product. Customer Development Notes I'm assuming founders are having customer development conversations. Don't stress over format. Don't stress if you are doing it right.
InfoChachkie
APRIL 16, 2012
The Lean Startup approach dictates that successful customer development is an iterative process. By conceptualizing, selling, gathering feedback and then developing a product, startups achieve success more quickly and economically. Eric (Ries) was a student in one of the very earliest customer development classes at Berkley.
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SoCal CTO
FEBRUARY 2, 2011
There's a lot out there around Customer Development - read Steve Blank : Entrepreneurship as a Science – The Business Model/Customer Development Stack - Steve Blank , October 25, 2010 Checklists for Chaos, The Path to Success - Steve Blank , October 28, 2010 and reading about Lean, MVPs, etc. is a requirement.
socalTECH
SEPTEMBER 3, 2019
I didn't really set out to write a book. The reason why, is my experience is in early stage sales and more specifically, in early stage customer development. Before you have data to figure that out, you're in customer development mode, and you shouldn't have a sales person. Amos Schwartzfarb: Very often.
Both Sides of the Table
FEBRUARY 7, 2010
There’s one attribute (coming soon) that I need to have in order to write a check but I don’t believe is vital for success. Assistly is a customer support product designed to meet the needs of the current era of multi-channel touch points (think Twitter, email, chat, forum in addition to phone calls).
SoCal CTO
DECEMBER 1, 2010
aka: An Open Letter to the Next Big Social Network) - 500 Hats , November 1, 2010 I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. But I didn’t write it for you; I wrote it for myself. m writing about how I became our technical co-founder. This post is an accusation.
Both Sides of the Table
MARCH 11, 2011
It was a pleasure to write them myself. He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever.
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