article thumbnail

Have you found your “teacher customer?”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. How it works: Together we would work out solutions in the form of new functions, new controls, new reports, and new safeguards.

Customer 156
article thumbnail

Report: XCOR's Customers Still Holding Out For Refunds

socalTECH

In a cautionary tale for early adopters, there are still hundreds of customers hoping to get their money back from Mojave-based XCOR Aerospace , after the company went bankrupt, according to a story from the LA Times this weekend. The Times report says that there are 282 ticket holders hoping for something back from the failed firm.

Customer 113
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Find your “teacher customer.”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. Together we would work out solutions in the form of new functions, new controls, new reports, and new safeguards. Find one to teach you.

Customer 243
article thumbnail

Pipeliner CRM Enhances Reporting Tools

socalTECH

Los Angeles-based Pipeliner CRM, which develops customer relationship management software for sales teams, recently released a new update to its software, adding new reporting and analytics features.

Report 113
article thumbnail

Greatly exceed early customer expectations.

Berkonomics

First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and sales people rely upon when attempting to create buzz and make a mass market for a new product. Make your customer a partner in the process.

Customer 243
article thumbnail

Dave Names Customer Experience VP

socalTECH

Los Angeles-based fintech startup Dave , which offers up an online banking service which helps users build their credit, announced on Thursday that it has named Mia Alexander as its new VP of Customer Experience. Alexander was most recently VP of Customer Experience at Green Dot, where she had been for over 16 years. million customers.

Customer 113
article thumbnail

Yardi Wins Customer In Singapore

socalTECH

Santa Barbara-based Yardi , which develops real estate management software, reported over the holidays that it has been selected by a customer in Singapore. According to Yardi, JMD Group of Companies will manage its real estate assets with Yardi Voyager, Yardi's cloud-based propert management and accounting software.

Customer 100