socalTECH

JULY 8, 2013

San Diego-based enterprise IT software developer ServiceNow has signed up a new customer in Colorado, the firm reported today. servicenow colorado utility software saas management' ServiceNow said that the Colorado Springs Utilities has implemented the company''s cloud-based, software-as-a-service products for managing its IT services.

Customer

socalTECH

MARCH 14, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model?

Customer

InfoChachkie

MAY 27, 2013

Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. The team''s ability to drive significant customer interest without spending a dime on marketing was one of the reasons Jim Andelman and I invested in the company.

Customer

socalTECH

DECEMBER 3, 2012

Currently, we have over a thousand customers, with customers ranging from anywhere from 100 employees to clients with more than a 100,000. Most of the top 100 cities and counties in the country are our customers, and twenty out of fifty states run all their recruiting and HR through our system.

Software Review

socalTECH

JULY 22, 2013

Once upon a time, when the desktop PC was king, there were two kingdoms in the world of customer relationship management: ACT! The new startup goes head to head against Ferrara''s startup, Nimble , which has been looking to reinvent customer relationship management for the Internet and social age for a few years now. READ MORE>>.

Funding

Both Sides of the Table

JULY 6, 2015

The first of question is about qualifying your potential customers aka leads. I built my first software company in the early days of SaaS and there were few models to go by. One thing I observed was that many customers wanted an “on premise” version of our software and were willing to pay extra money for it.

Sales

Both Sides of the Table

SEPTEMBER 16, 2009

When you start your company the very first question you need to ask yourself is which kind of customers do you want to serve. Many start-ups (and even growth firms) lack this discipline and they therefore serve customers off all sizes. These are really massive customers. We knew how to land huge corporate customers.

Startup

InfoChachkie

AUGUST 22, 2016

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. He started by stating, “We track customer success.”

Customer

socalTECH

OCTOBER 8, 2013

Santa Monica-based Nimble is claiming it has seen record growth this quarter, for the company''s customer relationship management tools. Nimble develops software used to track customer contacts and relationships, tracking everything from email messages and phone calls to social outreach. According to Nimble, it saw a 2.5-times,

Santa Monica

TechCrunch LA

SEPTEMBER 10, 2020

LA gets a big SaaS exit as Fastly nabs the Culver City-based Signal Sciences for $775M. The company already has over a dozen customers using its technology after launching merely two years ago. million from LA’s own venture fund, Upfront Ventures and a clutch of security experts.

Los Angeles

socalTECH

MAY 21, 2013

TeamSnap said it has acquired Weplay''s customers, technology, and online coaching resources and extensive video content as part of the buy. million customers. weplay teamsnap merger acquisition sports team management saas community' The company said that WePlay had 2.25 READ MORE>>.

SaaS

socalTECH

JUNE 11, 2014

Bessemer said that Procore now has over 600 customers and more than a hundred employees. project saas software management construction capital venture procore' READ MORE>>.

SaaS

socalTECH

AUGUST 18, 2021

The company said the new funding will go to expand its core team and operations and extend its business reach while ensuring a smooth rollout for existing customers. Spartak Buniatyan is founder and CEO of PayEngine.

SaaS

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

Metrics

InfoChachkie

MAY 27, 2013

Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. The team''s ability to drive significant customer interest without spending a dime on marketing was one of the reasons Jim Andelman and I invested in the company. Share and Enjoy.

Customer

socalTECH

NOVEMBER 4, 2013

SOA Software said its new product, the SOA Software Datacenter API Platform, is aimed at the "software-defined datacenter", and helps its customers abstract data center resources from applications. software management middleware saas enterprise datacenter' Pricing on the new product was not announced. READ MORE>>.

Software

socalTECH

MARCH 5, 2013

Santa Monica-based location analytics software developer MomentFeed announced Tuesday morning that it has signed on some big brands as customers of the firm.

Customer

Both Sides of the Table

JULY 27, 2014

We both agree that the later-stage valuations are being driven up to a point that feels irrationally priced [he uses b-round SaaS valuations as an example and I am willing to be even more broad based]. I wrote my version here and Scott wrote an excellent write-up of his views here.

Venture Capital

InfoChachkie

APRIL 13, 2015

However, habitual discounting at a startup is self-defeating, as it reinforces your customers'' proclivity to delay their purchases, patiently waiting for you to reduce your prices. Some of these tactics include: Total Cost Of Ownership – Price is only one element that determines the total cost incurred by customers to deploy your solution.

Pricing

socalTECH

DECEMBER 9, 2014

The company said the move will help it better serve its long standing customers on the East Coast. The company says its customers are primarily in the financial services, retail, and travel industries, with such customers as American Airlines, Cabela''s, Deckers, Shutterstock, Tommy Hilfiger and Wayfair. READ MORE>>.

Santa Barbara

Both Sides of the Table

MAY 20, 2020

Customers were happy and restaurants focused on their in-store business. The problem for the restaurants is that the more successful the “aggregators” of customer demand become over time, the less power the restaurants themselves have individually. ChowNow is simply a SaaS enablement product. Covid-19 has changed all of that.

SaaS

socalTECH

APRIL 4, 2013

The service also lets nonprofits create custom branded pages, add their own text, images, buttons, and other features, and handles both long term projects as well as short term, crowdfunding projects. good clean fund goodcleanfund nonprofit fundraising software saas cloud social cause crowdfunding crowdfunded' READ MORE>>.

Funding

socalTECH

JANUARY 30, 2014

The tie allows Glip customers to share their content in both of those online storage services. glip google drive dropbox project sharing document workflow management task saas cloud' The company has been offering up the service since October. The company charges $5 per user per month for the service. READ MORE>>.

Google

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI

TechCrunch LA

DECEMBER 5, 2018

Scott McCorkle has spent most of his professional career thinking about business to business software and how to improve it for a company’s customers. If customers are doing the things i want them to be doing through my product. . “MetaCX sits above any digital product,” McCorkle says.

Chief Technology Officer

socalTECH

JULY 14, 2014

Central Desktop said that the move will help customers link their creative work to billing and revenue information, help provide better visibility into status of client projects, and more. central desktop project management software netsuite cloud saas' READ MORE>>.

SaaS

socalTECH

NOVEMBER 5, 2013

Nimble, which is led by Jon Ferrara, develops software which lets people track their interaction with customers, clients, business contacts, and others across email, social networks, and much more. nimble contact management software personal tracking saas' READ MORE>>.

Santa Monica

Both Sides of the Table

FEBRUARY 7, 2010

My first company launched in 1999 and we were offering a SaaS document management in the cloud (we were called ASPs back then). I didn’t have first-hand experience in document management systems other than as a user and nobody had SaaS experience – the market was too new. I learned the domain lesson myself.

Entrepreneur

socalTECH

SEPTEMBER 23, 2013

Woodland Hills-based ReachLocal has launched a new suite of products this morning, saying that it is looking to help small and medium sized businesses attract, capture, and convert more customers. reachlocal marketing software leads management launch advertising saas' Pricing on the new tool was not announced. READ MORE>>.

ReachLocal

socalTECH

SEPTEMBER 30, 2013

Nirvanix said it is providing "the resources we can" to assist its customers to return their data, or move their data to such services as IBM SoftLayer, Amazon S3, Google Storage or Microsoft Azure. Nirvanix did not detail the reasons for the rapid shutdown of the service, which was first announced to customers two weeks ago.

S3

Both Sides of the Table

APRIL 12, 2015

We never built our product on one partner’s data platform but on many (20 primary data sources plus 100+ smaller ones) and Twitter’s move doesn’t “shut down DataSift” it simply takes 1,000+ customers who consume Twitter data through DataSift and makes their life more difficult. Just how much?

Platform

socalTECH

NOVEMBER 19, 2013

Zadara offers up private block and file-based, storage area network and network attached storage services to customers. The two said the link will give CloudSigma''s customers direct access to the storage via a link at Equinix''s Ashburn, VA data center campus. zadara cloudsigma iaas infrastructure storage data cloud saas'

SaaS

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

Customer

TechCrunch LA

OCTOBER 27, 2020

“That new offering changed the direction of the company and added velocity and customers and the market responded so well to it,” said Replicated chief executive, Grant Miller. “If you are a company like Puppet, you have hundreds of on-premise customers.” “Once we started building on that success.

Software

Both Sides of the Table

JULY 1, 2015

“the ecommerce company gained fauxmentum by raising artificially high amounts of venture capital and spent lavishly on customer acquisition despite long payback periods and questionable LTV” __. In the ecommerce arena I see some great companies spending heavily on customer acquisition. __. faux·men·tum.

Startup

socalTECH

APRIL 26, 2013

The new link allows customers to use Parasoft''s tools in continuous testing efforts--the shift by developers towards a rapid build-test-deploy cycle, often known better as DevOps. parasoft electric cloud saas paas testing software development' Financial details of the link between the firms was not announced. READ MORE>>.

Software

socalTECH

FEBRUARY 11, 2016

Los Angeles-based finance and accounting automation software developer BlackLine reports this morning that it added 393 new customers in 2015 and now has over 1300 customers around the world. The company said that among the new clients it added during the year were Houghton Mifflin Harcourt, Malaysia Airlines, Roku and Trivago.

Customer