Startup Professionals Musings

JULY 24, 2020

According to studies , the alternative of acquiring new customers still costs you five to seven times more than retaining existing ones. But customers today are fickle, instantly aware of every new alternative, due to the Internet and social media, and not afraid to change. Appeal to all your customer senses all of the time.

Custom 136

Custom Customer Social Media Startup 136

Startup Professionals Musings

OCTOBER 13, 2023

In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, “ Head and Heart: The Art of Modern Leadership ,” by Dr. Kirstin Ferguson. I believe that a fully engaged team is the key to both productivity and agility in the face of change.

Case Study 112

Case Study Study Startup Examples 112

Startup Professionals Musings

FEBRUARY 12, 2022

How good are you and everyone on your team at proactively scanning the environment for opportunities, emerging trends, and customer feedback? Imbue customer change focus. Provide direct customer contact to everyone, as well as training. Increase change agility. In summary, change will happen.

Startup 116

Startup Training Statistics Summary 116

Startup Professionals Musings

JULY 9, 2022

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives. Cloud Computing. Infrastructure as a Service (IaaS).

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

MARCH 25, 2021

I have found that many people are great critics, or can study a problem forever. Too many CEOs today like to talk, trust their gut, but fail to listen to their team or the customer. Great CEOs humbly invest the time and energy to walk the halls, travel to customers, and hold regular employee meetings, with real listening.

News 136

News Framework Demand Study 136

Startup Professionals Musings

JANUARY 3, 2011

Every startup needs to understand that the customer paradigm has dramatically shifted over the past two years with pervasive social networks and smartphones. If your business doesn’t connect with your customers, individually and as a community, demanding customers will not only ignore you, but will actively keep other customers away.

Customer 91

Customer Custom Startup Networking 91

Startup Professionals Musings

MAY 30, 2022

According to one study a decade ago, only 45% of founders plan to exit after stage one, and my guess is that less than half the remainder survive the next stage in their own company. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

MAY 24, 2021

Whether it’s a business or personal interaction, multiple studies show that as much as 70-93% of the communication is nonverbal. An example would be sitting down to meet with a key vendor, rather than standing to deliver demands. trillion/year for business alone, according to the SnapDesk.

Email 164

Email Layoffs Tool Study 164

Startup Professionals Musings

DECEMBER 19, 2022

Based on a classic study by the Wharton School of Business , in a survey of 11,000 MBA graduates over many years, those running their own businesses ranked themselves happier than all other professions, regardless of how much money they made. People see you as great for demanding customers and team bonding.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

OCTOBER 22, 2021

Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution. Even more valuable are success case studies and testimonials. Generate revenue around the clock. Use the Internet to outsource staff.

Technical Review 124

Technical Review Case Study Software Review Startup 124

Startup Professionals Musings

MARCH 21, 2022

That means that starting soon, our doctors, hospitals, eldercare, hospice and even death care systems are going to face unprecedented demand. Autos for drivers: Waning market demand. Thus I recommend the study of demographics in determining what business you start, where you start it, as well as how to scale it.

Demand 103

Demand Startup Course Summary 103

Both Sides of the Table

JULY 21, 2014

It’s when the noise stops and you can actually get customer attention, press articles and VC meetings. ” Case studies get done with ebullient CEO’s espousing the benefits of said software even though their organization was barely using the product. ROI studies were published. It’s when the game slows.

Marketing 354

Marketing Case Study Metrics Sales 354

Startup Professionals Musings

AUGUST 19, 2023

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. They are always on the lookout for talent by peer networking, studying competitors, and working with top university contacts.

Oracle 94

Oracle Organization Examples Coach 94

Both Sides of the Table

JUNE 13, 2013

I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. Steve Blank calls this “ customer development ” in which you built an initial product that is in search of “product / market fit.” This is a very important to do when you first start a company.

Sales 393

Sales Startup Resource Customer 393

Startup Professionals Musings

JULY 28, 2021

He has completed a study of more than 100 CEOs, with feedback from over 8,000 of their employees on this topic. High scoring leaders seek and positively respond to feedback from three critical groups: peers, customers, and direct reporting team members. Sought out and listened to critical feedback from others.

Entrepreneur 165

Entrepreneur Mentor Ideas Invest 165

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced. Startups all need that flexibility.

Outsource 123

Outsource Startup Technical Review Training 123

TechCrunch LA

DECEMBER 31, 2022

One study from 2021 found that e-scooter users in Paris are mainly men aged 18 to 29, have a high educational level, and usually jump on a scooter for travel time savings. Most riders (72%) in the study said they shifted from walking and public transportation, not cars. Lime estimated that could have replaced 1.6 million car trips.

Los Angeles 257

Los Angeles San Pedro Santa Monica Study 257

Startup Professionals Musings

APRIL 28, 2021

Thus I was pleased to see my own insights covered in a new book, “ Why Startups Fail ,” by Tom Eisenmann, a Harvard Business School professor, who has mentored many more entrepreneurs, and authored more than a hundred HBS case studies from real-world startups. Look for validation from your mainstream customers.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

MARCH 27, 2020

Based on a classic study by the Wharton School of Business , in a survey of 11,000 MBA graduates over many years, those running their own businesses ranked themselves happier than all other professions, regardless of how much money they made. People see you as great for demanding customers and team bonding.

Entrepreneur 126

Entrepreneur Organization Custom Customer 126

Startup Professionals Musings

FEBRUARY 28, 2020

For example, for a sales person, this metric number would likely measure new revenue or new customers. For you as the owner, the incentives are business growth, more customers, higher profits, all for less work. For you as the owner, the incentives are business growth, more customers, higher profits, all for less work.

Metrics 124

Metrics Entrepreneur Satisfaction Study 124

Startup Professionals Musings

DECEMBER 4, 2020

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. They are always on the lookout for talent by peer networking, studying competitors, and working with top university contacts.

Oracle 124

Oracle Organization Examples Coach 124

Startup Professionals Musings

MAY 12, 2019

How good are you and everyone on your team at proactively scanning the environment for opportunities, emerging trends, and customer feedback? Imbue customer change focus. Provide direct customer contact to everyone, as well as training. Increase change agility. In summary, change will happen.

Startup 94

Startup Training Statistics Summary 94

Startup Professionals Musings

OCTOBER 10, 2015

Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? The good news is that none of these need be mutually exclusive, according to recent studies of market trends. Don’t let day-to-day demands take the reins and drag you off course.

Entrepreneur 102

Entrepreneur Training Demand Custom 102

Startup Professionals Musings

MAY 8, 2022

In a famous Harvard study of 212 new ventures a few years ago, USC professor Noam Wasserman found that half the founders were no longer at the helm after three years, and over time 80% were forced out. Don’t wait for the harsh reality of the demanding business world to start thinking about these tradeoffs.

Startup 130

Startup USC Entrepreneur Equity 130

Startup Professionals Musings

SEPTEMBER 29, 2019

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives. Cloud Computing. Infrastructure as a Service (IaaS).

Technology 86

Technology Cloud Computing Social Media Networking 86

Both Sides of the Table

NOVEMBER 4, 2010

This is important because the customers they serve (the red line) demand a product that meets their complex requirements. So the startups tend to focus on totally new customers. Often the startups are actually serving a slightly different kind of customer or a slightly different market need. Incumbents feel threatened.

Startup 376

Startup Framework Marketing Custom 376

socalTECH

FEBRUARY 15, 2019

There's lots of noise in the on-demand tutoring space, especially connecting people virtually, however, in my experience, it's in the best interest of consumers to get in-person, local tutoring. In terms of where we offer to our customers, we have 250 different areas, from early childhood to studying for an MCAT or the bar.

Startup 113

Startup Venture Capital Beverly Hills Acquisition 113

Both Sides of the Table

MARCH 25, 2016

After a year in the market, MakeSpace was growing rapidly and our biggest issue was CAC (customer acquisition costs) relative to payback period (when we get our marketing investment back) and relative to LTV (lifetime value). We need to market to that customer to make them aware of our product or service. Choose that market.

Startup 150

Startup Marketing Study SEO 150

InfoChachkie

OCTOBER 20, 2014

Instead of a traditional business school''s case study and textbook approach, UCSB''s Technology Management Program (TMP) emphasizes experiential learning. Unlike most university programs that are over architected and underfunded, the TMP evolved organically, based on the demands of its students and input from the local community.

Santa Barbara 258

Santa Barbara Technical Review Startup Venture Capital 258

Startup Professionals Musings

JANUARY 5, 2019

Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution. Even more valuable are success case studies and testimonials. Generate revenue around the clock. Use the Internet to outsource staff.

Technical Review 97

Technical Review Case Study Software Review Startup 97

Startup Professionals Musings

OCTOBER 16, 2015

One of the reasons it’s so tough is that the rules are constantly changing on what it takes to win over customers, as customer attitudes and cultures change, and competitors continually strive to “raise the bar” on product and support. Existing customers can’t envision a new concept, or new behaviors.

Startup 104

Startup Customer Custom Social Media 104

socalTECH

MARCH 19, 2019

We started focusing on that, and at the time we were doing only phone verification, but then we started adding in data analytics because of customer demand, we added in some other things like straight messaging rather than pin codes. Ryan Disraeli: I was studying business with an emphasis on entrepreneurship.

Marina Del Rey 113

Marina Del Rey Software Review Startup Incubator 113

InfoChachkie

MARCH 21, 2019

Opportunity knocked when one of her customers was spotted at a high-end boutique, wearing one of Ida’s outfits. The store’s owner, Enid Bissett, asked the customer where she had purchased the dress. The two women established a custom dress shop called Enid Frocks. This public exposure drove wealthy customers to Enid Frocks.

Entrepreneur 100

Entrepreneur Design Customer Custom 100

Startup Professionals Musings

DECEMBER 5, 2013

Even without B-Corp status, entrepreneurs are speaking out more on the positives to support business models that benefit not just shareholders, but customers, workforce, the environment, and the greater community. Social responsibility opens the door to a broader customer base. Doing business is a human process.

Startup 101

Startup Organization Entrepreneur Custom 101

Startup Professionals Musings

SEPTEMBER 1, 2019

According to one study a while back, only 45% of founders plan to exit after stage one, and my guess is that less than half the remainder survive the next stage in their own company. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience.

Startup 97

Startup Sales Metrics Guide 97

Startup Professionals Musings

SEPTEMBER 12, 2021

Although the major crowd funding sites today, including Kickstarter and Indiegogo , don’t technically require a business plan, they do demand essentially the same information in a project format. There is no substitute for knowing your customers first hand, and iterating on a minimum viable product to find the most marketable solution.

Technical Review 126

Technical Review Writing Entrepreneur Slides 126

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Your people will expect more coaches than bosses.

Coach 95

Coach Technical Review Satisfaction Examples 95