socalTECH

OCTOBER 22, 2015

Venice, California-based SaneBox , the developer of email tools to help users better manage the flood of emails in their inbox, has rolled out a new product it says can help better figure out who in your company can make a warm intro to potential customers and partners. Pricing on the new tool was not announced.

Email 100

Email Tool Venice Pricing 100

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Custom 113

Custom Customer Services Conference 113

socalTECH

AUGUST 3, 2010

Newport Beach-based Sendio , a provider of email protection services, said today that it has launched a free version of the firm's products. Sendio's email service uses sender authentication to prevent spam and other unwanted email from reaching companies. Tags: sendio email security software service. READ MORE>>.

Email 133

Email Services Software Custom 133

socalTECH

SEPTEMBER 27, 2021

Venice, California-based Thankful, a new artificial intelligence software startup focused on customer service, announced this morning that it has raised $12M in its Series A funding round. The company says its customers include Crate & Barrel, FabFitFun, MeUndies, Morphe, and Bombas. The startup is led by CEO Ted Mico.

Artificial Inteligence 113

Artificial Inteligence Miramar Venice Custom 113

socalTECH

MARCH 4, 2013

Nimble , the developer of customer relationship management software, said today that it has launched a program for startups, which will offer up a free year of its service. The company said the effort is part of an effort to both support the startup community--as well as connect with future integration partners. READ MORE>>.

Software 183

Software Startup Social Network Email 183

socalTECH

SEPTEMBER 23, 2013

Woodland Hills-based ReachLocal has launched a new suite of products this morning, saying that it is looking to help small and medium sized businesses attract, capture, and convert more customers. reachlocal marketing software leads management launch advertising saas' Pricing on the new tool was not announced. READ MORE>>.

ReachLocal 147

ReachLocal Woodland Hills Software Marketing 147

Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Email marketing. Display advertising.

Customer 146

Customer Custom Marketing Startup 146

socalTECH

FEBRUARY 26, 2014

Santa Monica-based Nimble , which develops contact management software-as-a-service, has linked up its tools with call center software developer Talkdesk. According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. READ MORE>>.

Software Development 140

Software Development Software Develop Development 140

socalTECH

DECEMBER 3, 2014

The two said the deal will provide the ability to target guests with content and offers, letting restaurants communicate with customers via email, mobile web, apps, and social promotions. tillster mobile emarketing software kahuna restaurant ordering system partnership' Kahuna is backed by Sequoia Capital. READ MORE>>.

Mobile 138

Mobile Software Marketing Email 138

TechCrunch LA

OCTOBER 22, 2019

EV Connect , the Los Angeles-based company that sells software to manage electric vehicle charging, has raised $12 million in a Series B round led by investors Mitsui & Co. Its also sells a cloud-based software platform that businesses can customize. and Ecosystem Integrity Fund. The company has raised $25 million to date.

Software 124

Software Los Angeles Yahoo Platform 124

Berkonomics

OCTOBER 19, 2023

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 156

Training Resource Customer Custom 156

Startup Professionals Musings

MARCH 14, 2022

Here are a few specifics on how to be part of the solution, without the costs, rather than part of the problem: Put a personal face and address on your site; don’t hide behind an “info” email address. Make your company visible, reachable and responsive through social networks. Don’t take shortcuts on these.

Customer 137

Customer Custom Technical Review Symantec 137

socalTECH

NOVEMBER 13, 2013

Woodland Hills-based ReachLocal said today that it has launched its leads tracking and management software, ReachEdge, into the Canadian market. The software is aimed at small and medium sized businesses, and is part of an expansion of ReachLocal''s range of offerings aimed at those customers. READ MORE>>.

ReachLocal 138

ReachLocal Woodland Hills Software Email 138

Tech.Co

MAY 31, 2023

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. Lenido Startup tool: Accounting software Price: Free Accounting software doesn't need to come at a premium. While Hide.me

Tool 131

Tool Startup Software Review Technical Review 131

socalTECH

NOVEMBER 13, 2012

If you're an application developer, sending emails through your application can be a chore. It turns out it's not just a quick line of code to send an email -- it's also a hassle to make sure that those emails get delivered, that your email isn't classified as spam, and handling all sorts of delivery issues.

Email 157

Email Startup IP Newsletter 157

Berkonomics

AUGUST 18, 2016

Then, when my manager of customer service sent a request up the line asking for funds for equipment or expanded staffing, I would understand the need, sometimes offering suggestions for improvement to try before making the investment. Start by sitting in with customer service. The benefits are immense.

Custom 120

Custom Customer Services Press 120

TechCrunch LA

AUGUST 17, 2021

A California-based medical startup that provides COVID-19 testing across Los Angeles has pulled down a website it used to allow customers to access their test results after a customer found a vulnerability that allowed access to other people’s personal information. Read more on TechCrunch.

Software Review 205

Software Review Los Angeles Custom Customer 205

socalTECH

NOVEMBER 20, 2017

Irvine-based Cirrus Insight , which develops software for helping aid in sales followups, email marketing, and customer relationship management, has acquired Attach.io , a developer of real time document tracking software. Financial terms of the buy were not announced. was based in Knoxville, Tennessee. READ MORE>>.

Email 113

Email Sales Software Custom 113

Berkonomics

SEPTEMBER 14, 2023

A product at the concept stage contains feature-functionality that customers may not want or be willing to pay for, or which just might not work well enough for release to the public. This is not to state that the customer tests a new product before we do internally, although many of us are surely guilty of that error. Rush to market?

Custom 156

Custom Customer Writing Product 156

Berkonomics

SEPTEMBER 22, 2022

Later, as CEO of a fast-growing computer software company with over thirty employees in customer service alone, I did learn the lesson, as I sat in on customer service calls on occasion to get a more complete understanding of the process, pressures and opportunities for improvement. Email readers, continue here…] .

Press 156

Press Hollywood Custom Customer 156

socalTECH

OCTOBER 10, 2016

SendGrid , the developer of email delivery software and services--which has a major engineering presence in Orange County--has opened up an office in London. The company said the new office will help it serve its growing customer base in Europe. READ MORE>>.

Orange County 100

Orange County Email Software Engineering Software 100

Berkonomics

JUNE 11, 2015

In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. Email readers, continue here…] I’ve often looked back and said that you didn’t have to be a genius at that time. And I would learn customer service. I became an entrepreneur by default.

Customer 120

Customer Custom Writing Southern California 120

Tech Zulu Event

OCTOBER 16, 2013

Forget checks, ATMs and money transfer services, Square has introduced Square Cash ; a service that allows users to send money in form of an email, a move set to make peer-to-peer money lending and eCommerce simpler for everyone. Works With Major Email Clients. Email Security.

Email 79

Email Yahoo Commerce Google 79

Inverted Software

SEPTEMBER 8, 2017

In today’s connected world, businesses are focusing on acquiring and retaining customers using a wide array of tools. At Inverted Software we have gathers the top 5 marketing software tools we think every business should utilize in order to effectively reach customers while keeping time effort in check. ConstantContact.

Software Review 44

Software Review Tool Software Marketing 44

Berkonomics

AUGUST 31, 2017

You’re fighting to put out the fires from customer complaints, or incomplete work, or are suffering from an inability to focus upon new development or new customers before cleaning up the mess inside your organization. The customer pays for all or at least 90% of the bill, perhaps holding back a retainer awaiting completion.

Resource 243

Resource Custom Customer Software 243

socalTECH

NOVEMBER 15, 2018

Santa Monica-based customer relationship management (CRM) software developer Nimble has launched a newly upgraded Android version of its app, saying on Wednesday that its new Mobile CRM 3.0 for Android includes new enhancements and integration with Office 365 and G Suite. Nimble is led by longtime CRM veteran Jon Ferrara.

Santa Monica 113

Santa Monica Tool Email Software Development 113

socalTECH

AUGUST 16, 2017

Santa Monica-based customer relationship management (CRM) software provider Nimble said today that it has linked its software into Microsoft Edge , Microsoft's web browser, to provide access to information on people and businesses within that browser. Nimble already links into Chrome, Safari and Firefox. READ MORE>>.

Santa Monica 113

Santa Monica Social Network Email Web 113

socalTECH

DECEMBER 1, 2016

SendGrid , which provides email delivery services and software for sending transactional emails, has raised $33M in a Series D funding, the company said on Wednesday. SendGrid's software is used by such companies as Airbnb, Costco, eBay, Spotify, Uber and Yelp, to ensure delivery of emails to their customers.

Email 100

Email Venture Capital Software Capital 100

socalTECH

MAY 11, 2018

Santa Monica-based Nimble has added a new push notification feature to its mobile app software, used to track customer contacts, letting iOS users see when a contact opens their tracked emails.

Mobile 100

Mobile Santa Monica Email Customer 100

socalTECH

SEPTEMBER 21, 2016

Santa Monica-based social CRM software developer Nimble has rolled out a new version of its platform, which it is calling "Nimble 4.0". The company charges $25 per business user per month for the software, and says it now has over 100,000 registered users and over 10,000 paid customers in 122 countries. READ MORE>>.

Tool 100

Tool Template Santa Monica Email 100

socalTECH

MAY 6, 2014

Los Angeles-based Campaigner , the email marketing services brand owned by J2 Global, said today that it has launched a new, A/B split testing tools. campaigner split testing j2global email marketing services market software' Pricing on the new product was not disclosed. Campaigner''s General Manager is EJ McGowan. READ MORE>>.

Email 157

Email Tool Marketing Services 157

socalTECH

NOVEMBER 20, 2013

Los Angeles-based customer and contact relationship management software provider Nimble said Tuesday that it has linked with cloud integration startup Kevy , to help connect their cloud apps into Nimble. nimble kevy customer relationship management cloud marketing email' Financial terms of the deal were not disclosed.

Email 138

Email Commerce Customer Custom 138

socalTECH

SEPTEMBER 30, 2013

Santa Monica-based customer relationship management (CRM) software developer Nimble is looking to bolster its customer base in the nonprofit sector, saying that it has started to offer a 30 percent discount on its service to nonprofits, for life. contact track sales management relationship customer nonprofit pricing nimble'

Pricing 157

Pricing Santa Monica Social Network Customer 157

socalTECH

MAY 22, 2019

For our interview this morning, we talked with David Wood , the Founder and CEO of Eventene (www.eventene.com), an early stage startup, bootstrapped startup developing event management software. David Wood: We make event planning software for social organizations. What does Eventene do?

Startup 212

Startup Evite Organization Software 212

socalTECH

SEPTEMBER 19, 2018

According to emails released by customers, and as reported by a number of third party security firms, Newegg's site was compromised by software which redirected its customers and collected credit card information, from August 14th to September 18th. The company told users its servers had been "injected with malware".

NewEgg 113

NewEgg Commerce Sites Report 113

socalTECH

FEBRUARY 9, 2015

Email delivery platform SendGrid , which has significant operations in Orange County, said today that it has launched a new app on the iPhone and iPad. SendGrid offers up an email service, which is heavily used by developers to send transactional emails to customers. READ MORE>>.

Orange County 100

Orange County Email Metrics Platform 100

Inverted Software

JUNE 15, 2018

At Inverted Software we often help our clients manage offshore and onshore development teams. Our proprietary processes and unique experience helps us evaluate and correct software development practices that have proven inefficient and instill practices that insure productivity and success. Inverted Software. Conclusion.

Software Review 51

Software Review Software Development Outsource Development Development Team Review 51