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MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

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6 Keys To Thriving In This New Era Of Remote Services

Startup Professionals Musings

Yet the value of real relationships, as with consumer customers, has become critical to your business services growth and success. Here is my list of some key recommendations to help you get your fair share of business: Customize and personalize every communication you can. Highlight your personal leadership values and experience.

Services 121
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Interview: Mark Douglas, President & CEO, SteelHouse Media

InfoChachkie

In this interview, Mark discusses how his experiences at Oracle, eHarmony and the Rubicon Project contributed to the creation of his latest venture, SteelHouse Media. Well the people who really care about us are Internet retailers (because) we help them figure out what incentive they should offer each of the shoppers on their site.

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4 Key Questions To Identify Your Ideal Startup Site

Startup Professionals Musings

billion dollar sale to Oracle from Bozeman, Montana. Exposure to customers, incumbents, and competitors all drive success. Being close to your customers, your vendors, or even your competitors can make all the difference. Finding talent and financing isn’t the only hurdle to overcome on the road to startup success.

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How ContractSafe Wants To Help You Get Your Legal Docs In Order, With Ken Button

socalTECH

We caught up with Ken Button , the co-founder and CEO of the company, to learn more about why the startup already has signed up such customers as California Pizza Kitchen, Obvious Ventures, Fandango, Greenspire, and others to the service. From this point forward, we'll be scaling on the customer acquisition side. What is ContractSafe?

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Interview with Idris Manley, NativeTung

socalTECH

One of the firms launching this week there is Los Angeles-based NativeTung (www.nativetung.com), which is developing tools to help web sites translate and create multilingual versions of their sites. Idris Manley: Essentially, what we do is we create a global layer for web sites, that supports multiple language content channels.

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The Power Of Mouth To Mouth Marketing

InfoChachkie

One way to do so is to ensure that when your customers share their experiences with your products and solutions, they do so with the passion and intensity of a soulful kiss. We decided to shake things up and take a risk at the biggest data management summit, attended by multi-billion dollar corporations, including IBM, Oracle and Informatica.

Marketing 239