Startup Professionals Musings

JANUARY 23, 2021

Most entrepreneur that fail are quick to offer a litany of constraints that caused their demise – not enough money, time, customers, or support from the right players. The result, called resourcefulness, allows entrepreneurs to create opportunities in the face of scarcity. What is your resource constraint mindset and action plan today?

Startup 164

Startup Resource Entrepreneur Competition 164

Startup Professionals Musings

JULY 1, 2019

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Custom 85

Custom Customer Social Media Technical Review 85

Startup Professionals Musings

AUGUST 14, 2019

Successful entrepreneurs have to work well with people, whether they be partners, investors, employees, suppliers, or customers. The others include the rest of the team, investors, and customers. Time, not money, is the key resource. An idea person and a problem solver make a great team. You must do it alone. Learn to sell.

Satisfaction 78

Satisfaction Startup Ideas Entrepreneur 78

Berkonomics

AUGUST 24, 2017

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 243

Training Resource Satisfaction Press 243

Startup Professionals Musings

APRIL 30, 2021

Based on my own long experience in business, team satisfaction, engagement, and productivity continues to be a challenge. Playing to your strengths improves your overall engagement and productivity, as well as satisfaction and happiness. Getting peers to help others also is a great source of satisfaction and engagement.

Satisfaction 168

Satisfaction Coach Resource Tool 168

Startup Professionals Musings

AUGUST 18, 2021

Great entrepreneurs pride themselves on their ability to isolate opportunities that have minimal risk, by virtue of their trusted relationships, their own expertise, and access to resources. Don’t look to customers for breakthrough ideas. You now have many bosses, including partners, investors, and customers.

Entrepreneur 171

Entrepreneur Satisfaction Demand Custom 171

Startup Professionals Musings

JANUARY 29, 2021

Here are the key reasons that I recommend that aspiring leaders focus on people before process: Customers judge the business by the people quality. Whether it be in person, on the phone, or implied in your marketing, your people and their engagement level is the key driver of customer loyalty, advocacy, and sales growth.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Berkonomics

SEPTEMBER 1, 2022

More important, a servant leader involves employees in the process of decision–making, focusing upon the performance and satisfaction of employees. It is fine as a secondary style used in tactical decision–making, when strategic issues are not the focus, and where threats to corporate health or resources are not evident.

Metrics 156

Metrics Satisfaction Resource Email 156

Startup Professionals Musings

AUGUST 16, 2023

Your standards for product quality, sales growth, and customer satisfaction must be documented and reviewed prior to results and performance reviews. Make sure required data, resources, and tools are provided early. Thus paying only for sales volume, when you desire high customer satisfaction, is not productive.

Coach 93

Coach Satisfaction Resource Entrepreneur 93

Startup Professionals Musings

APRIL 11, 2022

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. I look for evidence of the nine major elements of the model canvas, as paraphrased here from the author’s key points and how they apply to teams: Customer segments.

Funding 133

Funding Activity Custom Customer 133

Startup Professionals Musings

JUNE 25, 2023

A common initiative I hear from business owners today is their effort to improve the customer experience. To achieve real growth, business leaders need to improve both employee as well as customer experiences. Predictive – able to anticipate and provide resources. Flexible – listen to allow flex hours and customization.

Custom 113

Custom Customer Training Tool 113

Startup Professionals Musings

DECEMBER 12, 2021

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 127

Social Media Media Metrics Satisfaction 127

Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

Customer 65

Customer Custom Startup Satisfaction 65

Startup Professionals Musings

NOVEMBER 22, 2017

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Listen to your customers to arrive at acceptable and marketable solutions. The best part of the entrepreneur problem-solving lifestyle is that it can bring satisfaction and happiness to your work.

Satisfaction 53

Satisfaction Marketing Mentor Entrepreneur 53

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Stretch here also increases job satisfaction.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal. Marty Zwilling

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

OCTOBER 27, 2021

Most of the entrepreneurs I meet as an investor and advisor have no shortage of right-brain thinking, showing vision and creativity, but often don’t realize that their potential is being limited by a balancing focus on results, metrics, and customer specifics. Listen to customer feedback and tune your vision.

Technical Review 133

Technical Review Satisfaction Metrics Startup 133

Startup Professionals Musings

FEBRUARY 5, 2023

A business is an entity which exchanges goods and services with people outside the business (customers) for money, social good, or something of equal value. Typically this is done by one or more entrepreneurs with personal or family resources, with no business entity yet formed, so they would not yet be considered business owners.

Entrepreneur 108

Entrepreneur Startup Ideas Satisfaction 108

Startup Professionals Musings

OCTOBER 12, 2022

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Don’t wait for competitors to force the need for better products, lower prices and better customer service.

Startup 127

Startup Training Entrepreneur Resource 127

Startup Professionals Musings

SEPTEMBER 2, 2020

Of course, drivers have to be backed up by some realities, like necessary resources, adequate skills, relentless determination, and a market of people interested in supporting your dream. Many entrepreneurs I know conclude they can never be in control, due to the constant and unpredictable need to satisfy investors, vendors, and customers.

Entrepreneur 124

Entrepreneur Satisfaction Startup Technical Review 124

Startup Professionals Musings

JUNE 30, 2021

Create innovative change from existing resources. The most effective leaders marshal existing resources and incent people to create innovative yet competitive solutions. A community requires two-way communication and respect – including advisors, partners, and customers. Build community with team members and advisors.

Coach 162

Coach Startup Resource Competition 162

Startup Professionals Musings

FEBRUARY 8, 2023

Most business professionals I know have been conditioned to think of inflation as highly negative, driving up their costs, and reducing customer buying. I see it as an opportunity to find new ways to attract customers , make long-needed changes to improve productivity, and lower your own costs of doing business.

Outsource 95

Outsource Custom Customer Sample 95

Startup Professionals Musings

SEPTEMBER 9, 2020

Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share.

Satisfaction 152

Satisfaction Mentor Study Startup 152

Startup Professionals Musings

NOVEMBER 23, 2022

The result is fewer and fewer new ideas are volunteered by prospective leaders and key team members, and the business suffers from poor customer satisfaction or loss of market share. Input from outside experts and real customers is always a credibility booster. The suggested change won’t create desired results.

Ideas 116

Ideas Netflix Resource Customer 116

Startup Professionals Musings

OCTOBER 20, 2021

As I “grew up” in business in big companies, including IBM, I always wondered why the real innovations seemed to come from startups, while we had more resources and more experience. Employee and customer input are good for fixing bugs, but not good leading indicators. Look outside for future trends and potential.

Marketing 117

Marketing IBM IBM Resource 117

Startup Professionals Musings

FEBRUARY 7, 2021

The Entrepreneurial Perspective sees the business as a system for producing outside results for the customer, resulting in profits. The Entrepreneurial Perspective is an integrated vision of the world, where the customer need is an opportunity to make meaning. In this view the product features, cost, and support are the key to success.

Technical Review 136

Technical Review Startup Social Media Satisfaction 136

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Customer 100

Customer Custom Startup Social Media 100

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal. Marty Zwilling.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JULY 31, 2022

Too many customers have long felt distanced from many successful brands, seeing them as closed and mysterious environments, focused only on profits and killing competitors. In the idea stage, get customers involved with an engaging contest. Shared leadership (member and customer led). Shared risks (open capital).

Organization 126

Organization Social Media Examples Custom 126

Startup Professionals Musings

DECEMBER 7, 2020

Your standards for product quality, sales growth, and customer satisfaction must be documented and reviewed prior to results and performance reviews. Make sure required data, resources, and tools are provided early. Thus paying only for sales volume, when you desire high customer satisfaction, is not productive.

Entrepreneur 120

Entrepreneur Coach Satisfaction Resource 120

Startup Professionals Musings

AUGUST 1, 2021

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Entrepreneur 174

Entrepreneur Search Engine Optimization Satisfaction Social Media 174

Startup Professionals Musings

AUGUST 3, 2022

You may focus only on Facebook, and missing customers who expect to see you on Instagram and YouTube. Get interactive with online users and customer feedback. Publishing your content is positive, but responding to customers online multiplies your impact. Sponsor customer events for visibility and giveaways.

Marketing 119

Marketing Social Media Mentor Conference 119

TechCrunch LA

MARCH 3, 2020

Cornerstone, which led the Talespin Series B round, will also be partnering with the company to develop human resources training tools in virtual reality. “We Talespin ’s technology is a perfect fit in our suite of products, and we look forward to working together to deliver great solutions for our customers.”.

Training 220

Training Los Angeles Tool Cornerstone OnDemand 220

Startup Professionals Musings

AUGUST 30, 2023

Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps. Allocate your time and resources to customer expectations and competitor challenges. We all have strengths and weaknesses. Celebrate even small wins to keep yourself motivated.

Mentor 104

Mentor Startup Coach Satisfaction 104

Startup Professionals Musings

JULY 2, 2021

Investors expect a great return for their risk, so they look for people who can look beyond the technology and their own passion to see a customer need that perhaps even the rest of us haven’t yet envisioned. The payoff will be a heightened personal satisfaction, as well as the resources you need to make it happen.

Funding 152

Funding Startup Ideas Resource 152

Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Occupational satisfaction. Emotional stability. Environmental safety.

Technical Review 141

Technical Review Mentor Social Media Custom 141

Startup Professionals Musings

NOVEMBER 25, 2022

You will learn to recognize that some friends and colleagues are always downers, and get their satisfaction from snuffing out your aspirations through negative thinking. A first step is empowering yourself to achieve success and feel satisfaction from doing your job. Don’t let anyone kill your dreams and passion.

Startup 122

Startup Satisfaction Summary Coach 122