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SaaS Subcriptions Are Great – TranSaaSional Pricing Is Better

InfoChachkie

Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. However, such price increases generally occur after new utility has been provided to the customers. A hybrid of the SaaS model is emerging.

SaaS 215
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How To Make Freemium Customers Generate Revenue For Your Startup

InfoChachkie

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. In fact, the lessons we learned allowed us to effectively convert the majority of our 50,000 free GoToMyPC Beta users into paying customers.

Customer 162
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Why Taking Some Risks in the Sales Process Can Improve Results

Both Sides of the Table

The first of question is about qualifying your potential customers aka leads. I built my first software company in the early days of SaaS and there were few models to go by. One thing I observed was that many customers wanted an “on premise” version of our software and were willing to pay extra money for it.

Sales 315
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Nimble Launches Dashboard Feature

socalTECH

Santa Monica-based Nimble , the developer of cloud-based, customer relationship management and contact management software, has debuted a new dashboard feature, the firm announced Tuesday. nimble contact management software saas cloud' READ MORE>>.

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Nimble Ties Into HootSuite

socalTECH

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.

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Customer Support Training | What is excellent customer service?

Tech Zulu Event

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

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5 Simple Tactics To Make Freemium Users Pay

InfoChachkie

In the spirit of the “land grab” mentality of the day, we encouraged usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. A worthless / worth-little free product will make it more difficult, not easier, to generate paying customers.