socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users.

Customer 100

Customer Custom Software Services 100

socalTECH

DECEMBER 7, 2017

Santa Monica-based Cornerstone OnDemand , which develops human capital management and employee learning software, has cut its sales head count, and shuffled its sales and services organizations, the company said late Wednesday. It also named Jeff Lautenbach as President of Global Field Operations. com, SAP, and IBM.

Cornerstone OnDemand 100

Cornerstone OnDemand Sales Santa Monica IBM 100

socalTECH

SEPTEMBER 20, 2017

Santa Barbara-based TrackStreet , a provider of internet brand protection and analytics software, said today that it has named Ryan Erickson as Vice President of Sales. Erickson was most recently Vice President of Sales for Teva North America, a division of Deckers Brands, and also has served at Timberland, Rockport and Reebok.

Sales 124

Sales Santa Barbara Software Review Technical Review 124

Startup Professionals Musings

AUGUST 24, 2022

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Leaders and investors need to know if you have and are tapping into your key sources of relevant data, including web analytics, sales management data, and customer relationship management (CRM) software.

Custom 100

Custom Acquisition Customer Technical Review 100

socalTECH

SEPTEMBER 16, 2020

North Hollywood-based Yapi , a provider of paperless communications and account management software for dental practices, says it has raised a round of growth investment from M33 Growth. YAPI's software allows dental practices to automate administrative tasks. Financial details of that investment were not announced.

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North Hollywood Software Funding Hollywood 113

Startup Professionals Musings

MARCH 20, 2023

Instead, they need to validate a customer problem and real market need first. Don’t create solutions looking for a problem , since investors ignore these, and customers other than early adopters will be hard to find. I say again, customers buy solutions, not technology. Look for customer willingness and ability to pay.

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Customer Custom Social Media Technology 110

socalTECH

MARCH 19, 2014

Sales tax compliance is not a typical sexy startup area. So, it was a surprise when a number of smart, insider angels -- including Roy Rubin (founder of Magento, which he sold to eBay), and Dan Rose (VP of Partnerships at Facebook)--put their money behind TaxJar (www.taxjar.com), a San Diego startup developing sales tax compliance software.

Sales 149

Sales Software Startup Commerce 149

socalTECH

AUGUST 21, 2018

Los Angeles-based Postie , the machine-learning-meets-diirect-mail startup backed by Bonfire Ventures and Crosscut Ventures, said today that it has named Zev Gollender as the company's Head of Sales. Gollender was most recently Vice President of Media Sales at Taboola, and also has served at Adiant and AOL.

Artificial Inteligence 100

Artificial Inteligence Sales Los Angeles Acquisition 100

socalTECH

MAY 16, 2019

For our interview this morning, we caught up with Isaac Garcia , a serial entrepreneur who previously founded and sold his last company, Central Desktop, and now is working on a new startup, Sales Insider. What is Sales Insider? Isaac Garcia: Sales Insider is a talent marketplace for hiring software sales reps.

Sales 133

Sales Startup Software Marketing 133

Both Sides of the Table

JUNE 23, 2013

Every sales organization with more than a handful of reps or that is across multiple offices or time zones would benefit from having a sales methodology. I’ve been writing a series on a simple methodology that we used at my first enterprise software company. This solves the customer question, “Why Buy Anything?”.

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Sales Customer Custom Examples 328

socalTECH

JULY 24, 2014

Southern California has a growing number of companies in the customer relationship management area, including a fairly new company in the area, Pipeliner CRM (www.pipelinersales.com). We spoke with Nikolaus Kimla , the CEO of Pipeliner CRM, to learn more about the company, its move here, and its software. Who are your customers?

Sales 229

Sales Startup Software Custom 229

socalTECH

SEPTEMBER 5, 2018

Los Angeles-based Pipeliner CRM , which develops customer relationship management (CRM) software tools, said on Wednesday that it has rolled out a cloud-only version of its software. The company is now offering up three versions of the online, cloud software--Starter, Business, and Enterprise--all via a subscription.

Software 100

Software Tool Startup Sales 100

Xconomy

MAY 8, 2018

In the eight years since it was founded, Seismic has become a leader in the market for Web-based software used by corporations and other big customers to manage the online marketing materials created to support sales reps in the field.

Sales 70

Sales Software San Diego Web 70

socalTECH

MARCH 14, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. Today's interview is with Jon Ferrara of Nimble (www.nimble.com), the maker of contact management software-as-a-service.

Custom 166

Custom Customer Conference Social Media 166

Both Sides of the Table

MARCH 21, 2013

deliver profitable revenue that while on gross margins of 50% vs. software at 85-95% it is still profits to help you cover fixed costs. You don’t want to run the risk that having a PS business that takes your eye of off the ball of growing a large software business. That is the software business. rollout support.

Software Review 321

Software Review Software Services Company 321

socalTECH

MAY 23, 2018

Playa Vista-based Appetize , which develops modern, tablet- and handheld-based point of sale (POS) systems, has added a number of high profile customers, and says it has seen record growth this year. The company's point-of-sale terminals and software are a significant upgrade from legacy point-of-sale terminals.

Custom 100

Custom Customer Sales Education 100

socalTECH

MAY 15, 2014

Irvine-based document processing software developer Kofax reported a $1.1M Kofax said the sale included $580,000 in software license revenue, $100,000 in maintenance services, and $430,000 in professional services. kofax document processing software customer' READ MORE>>.

Sales 147

Sales Software Development Software Report 147

Both Sides of the Table

JUNE 17, 2013

In my first enterprise software company we developed a methodology for sales that we called PUCCKA. Having a methodology instead of just going on random sales visits helped force a bit of rigor and honesty amongst team members about how well or not we thought we were doing. The best sales meetings are discussions.

Sales 367

Sales Slides Startup Custom 367

socalTECH

JANUARY 15, 2014

Hosted IT business management software provider Autotask says that it is planning to expand in Los Angeles, and will be opening up a new field sales office here sometime later this year. autotask business management software sales' The company did not say where in Los Angeles it will be setting up the office. READ MORE>>.

Los Angeles 147

Los Angeles Cornerstone OnDemand Sales Angel 147

socalTECH

FEBRUARY 24, 2017

Calabasas-based network testing hardware and software developer Ixia said yesterday that it has shifted to a 100 percent, channel sales model for its enterprise customers. Ixia said the adoption of the model was made to show its "unwavering commitment" to its network of reseller partners.

Sales 113

Sales Calabasas Software Development Networking 113

socalTECH

JULY 31, 2014

Santa Barbara-based call marketing automation software developer Invoca , which is led by Jason Spievak, said yesterday that its systems have converted $2.5 billion in sales for its customers since the company was founded. billion of those sales came in the last 12 months. Invoca said that $1.7 READ MORE>>.

Sales 124

Sales Santa Barbara Software Development Marketing 124

socalTECH

OCTOBER 24, 2014

San Diego-based Tealium , the developer of enterprise tag management software which is led by Jeff Lunsford, said it saw 120 percent year-over-year sales growth. Tealium''s software is used by enterprises to manage the many "tags" that are embedded into web pages and online e-commerce catalogs. READ MORE>>.

Sales 138

Sales LAMP San Diego Commerce 138

Both Sides of the Table

FEBRUARY 3, 2010

I’d like to talk about Crocodile Salesmen in 3 scenarios: 1) when YOU are selling (or someone on your team), 2) when you are trying to recruit a sales person. But how to apply “listening&# in a sales meeting? Let’s assume you run a Customer Support software company. I still do this sometimes, too.

Sales 314

Sales Startup Venture Capital Customer 314

socalTECH

APRIL 27, 2017

Los Angeles-based Chrome River , which develops expense and invoice management software, said this morning that it had its largest first-quarter sales in the company's history. It says it now has more than 600 customers. The company is backed by Great Hill Partners, which invested $100M in the company in 2015.

Sales 113

Sales Los Angeles Custom Customer 113

socalTECH

NOVEMBER 23, 2016

Los Angeles-based software developer Bridg said this week that it has launched a new customer relationship management (CRM) software product specifically aimed at restaurants. READ MORE>>.

Software 100

Software Email Customer Software Development 100

socalTECH

JANUARY 19, 2022

Santa Barbara-based FastSpring, which develops e-commerce software used by software-as-a-service companies to manage sales and VAT taxes, prevent fraud, and more, says it has opened up new operations in Belfast, Ireland.

Santa Barbara 113

Santa Barbara Commerce Sales Software 113

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Custom 113

Custom Customer Services Conference 113

socalTECH

DECEMBER 16, 2014

Pasadena-based forensics investigation software developer Guidance Software named Jay Ackerman as its new Chief Revenue Officer this morning. guidance software forensics computer analysis executive chief revenue officer servicesource' READ MORE>>.

Software 138

Software Pasadena Software Development Sales 138

Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Display advertising. Email marketing.

Customer 146

Customer Custom Marketing Startup 146

socalTECH

MARCH 4, 2013

Nimble , the developer of customer relationship management software, said today that it has launched a program for startups, which will offer up a free year of its service. The company said the effort is part of an effort to both support the startup community--as well as connect with future integration partners.

Software 183

Software Startup Social Network Email 183

socalTECH

JANUARY 8, 2015

San Diego-based sales software developer Seismic has raised $20M in a Series B funding round, to go towards its sales content management software, the company said this morning. Seismic said it will use the funding for product and sales, marketing, and customer support. Seismic is led by Doug Winter.

Content 100

Content Software San Diego Sales 100

socalTECH

FEBRUARY 26, 2014

Santa Monica-based Nimble , which develops contact management software-as-a-service, has linked up its tools with call center software developer Talkdesk. According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. READ MORE>>.

Software Development 140

Software Development Software Develop Development 140

socalTECH

OCTOBER 9, 2015

Westlake Village-based ,a href="[link] , which develops facial recognition technology, said Thursday that it has named Tom Melzl as its new Vice President of Worldwide Sales. Melzl joins the company from StackIQ, where he was Vice President of Sales, and also has also served at Inquira. READ MORE>>.

Westlake Village 100

Westlake Village Sales Customer Custom 100

Startup Professionals Musings

MARCH 14, 2022

I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product. Don’t take shortcuts on these. Few people are paranoid about something they want and enjoy.

Customer 137

Customer Custom Technical Review Symantec 137

SoCal CTO

OCTOBER 6, 2011

I’m going to take that thought out into the field and validate it with my customers." I’ve spoken to dozens of customers, I have a validated customer persona, built an MVP to test key behavioral hypotheses, and the data doesn’t back what you’re saying." " One was an enterprise software product.

Custom 227

Custom Customer CTO Coach Startup 227

socalTECH

SEPTEMBER 28, 2012

Aliso Viejo-based Quest Software is now officially part of Dell , Dell said today, after the two firms completed their $2.4 Aliso Viejo-based Quest Software develops a wide portfolio of IT management software tools. billion acquisition deal. Dell had announced the acquisition back in July.

Software 171

Software Orange County Acquisition Software Development 171

socalTECH

OCTOBER 24, 2011

Newport Beach-based JustEnough Software reports it has signed a new customer in New Zealand. According to the company, it has signed Icebreaker, a developer of outdoor merino wool apparel, as a customer of its sales and demand planning software. JustEnough software is headed by Malcolm Buxton.

Custom 140

Custom Customer Demand Software 140