SoCal Tech Calendar

MAY 10, 2012

Wednesday, May 16, 2012 -- Custom Software. For many companies, custom software provides the edge they need. Improved productivity and efficiency leading to cost reductions, easier to use services leading to increased customer satisfaction and retention, a new needed product or service that is not available anywhere else.

Custom 100

Custom Customer Software TechBiz 100

Southern California Edison Blog

JANUARY 15, 2019

The telecommunications industry is under increasing pressure as customers demand high speeds and data transport, as well as implementing big data initiatives for their businesses. The faster the speeds and the higher the quality of your offerings, the more customers you’ll win and retain. Expand your coverage. Dark Fiber.

SoCal 55

SoCal Southern California Help Services 55

socalTECH

OCTOBER 29, 2012

LRN--which is around the corner from UCLA--serves such customers as 3M, Dow, Johnson & Johnson, Loews, Pfizer and Siemens. The benefit is unusual in what often seems to be an always-on, always-working, go-go environment in the Silicon Beach startup community. READ MORE>>.

Southern California 199

Southern California Java SoCal UCLA 199

socalTECH

JULY 7, 2010

Here are eight Southern California companies and the experienced, successful entrepreneurs heading up their efforts, who haven't had any problems finding investors--or customers--for their firms. Blackline / Therese Tucker - Tucker was CTO at SunGard Treasury Systems, and knows her customers--finance folks at enterprise firms--well.

Southern California 228

Southern California Entrepreneur SoCal Mahalo 228

SoCal Tech Calendar

SEPTEMBER 7, 2012

Tuesday, September 11, 2012 -- Mobility: Exceeding Your Customers? What can you do to delight your customers and inspire them to return to your app again and again? Expectations. San Diego Software Industry Council. 1 in 4 mobile apps are downloaded but never used again. They provide little to no value to the user.

Mobile 124

Mobile Customer Custom San Diego 124

SoCal Tech Calendar

APRIL 23, 2012

Tuesday, April 24, 2012 -- ExecTec - The Customer is Wrong! They say the Customer is always right! Inspired by strategicsenseinc's blog post 3 Reasons Why the Customer Is Not Always Right, I wanted to explore what happens when the customer is not right. But what if they are wrong? See [link] (more)

Customer 100

Customer Custom Blogging 100

SoCal Tech Calendar

JUNE 7, 2016

Santa Barbara-based property management software developer Yardi reported a win in Louisiana this morning, with Weinstein Nelson Management. Financial impact of the win was not disclosed. Weinstein Nelson Management, which is based in Baton Rouge, is using Yardi's software for reporting, lead tracking, and renewals for its properties.

Santa Barbara 100

Santa Barbara Customer Custom Report 100

socalTECH

JANUARY 2, 2020

With customer acquisition costs (CAC) rising significantly across most products, one company experimented with a few low-cost initiatives. Meanwhile the number of quality SoCal companies continues to grow at an impressive rate that reflects more strong executive talent, resources and a vibrant ecosystem. READ MORE>>.

Capital 100

Capital SoCal Southern California SaaS 100

socalTECH

APRIL 19, 2016

Customers can order their fast food using either an Android or iOS app, or online; delivery normally costs $3.99, but the two said they will waive delivery fees during a promotional period. According to the two, DoorDash will deliver burgers, fries, sandwiches, shakes, and other menu items from Carl's Jr. and Hardees.

Southern California 100

Southern California Orange County SoCal San Diego 100

SoCal Tech Calendar

JUNE 8, 2012

Thursday, June 14, 2012 -- The Customer Experience of User Experience. Jeofrey Bean and Sean Van Tyne will share their aggregate views of some of the best customer experience and user experience companies and the practices that make them better, different, and more valuable than their competitors. See [link] (more)

Custom 113

Custom Customer Services Product 113

socalTECH

NOVEMBER 21, 2013

The monastery says it has tripled its sales and customers over the last year for its online, ink and tonor cartridge efforts. The startup--which launched just two years ago--offers up replacement ink and tonor for printers and copiers, all supplied by the monks when they are not in prayer.

Commerce 180

Commerce Southern California Palmdale SoCal 180

SoCal Tech Calendar

AUGUST 10, 2011

Tuesday, August 16, 2011 -- Real Value of Customer Excellence. The customer is always rightwell, most times! Our August panel dives deeply into the new age of customer service. Our panelists will discuss their organizations best practices when serving high value customers.

Custom 113

Custom Customer .Net Organization 113

SoCal Tech Calendar

JANUARY 19, 2017

Wednesday, January 25, 2017 -- Direct-to-Consumer Packaging: Delighting Customers in a New Era of Retail. Design a consumer experience that goes beyond the product to delight the customer with every delivery. For product entrepreneurs, designers, and manufacturers: the first MAKE IT IN LA event for 2017!

Custom 100

Custom Customer Commerce Design 100

SoCal Tech Calendar

JULY 30, 2010

Thursday, August 5, 2010 -- CommNexus Presents:Follow the Customer How Marketing Must Adapt to New Markets and New Revenue Opportunities. In order to survive, they often need to shift their strategies and target customer base. As companies evolve the business landscape can change dramatically.

Customer 100

Customer Custom Examples Marketing 100

SoCal Tech Calendar

OCTOBER 3, 2012

Tuesday, October 9, 2012 -- Do or Die: How to acquire and retain customers. Acquiring customers is the biggest challenge facing startups today. Startups who are building companies for the first time or launching a new product struggle with focusing on the right priorities, measuring their efforts, and converting leads into customers.

Customer 124

Customer Custom SEO Acquisition 124

socalTECH

MARCH 17, 2016

However, if history is any lesson, downturns actually have created some of Southern California's most successful technology companies, whether through forcing those companies to swizzle their business models, by removing competition from the market, or even spurring customers to more readily adopt their products to save money.

Southern California 100

Southern California Cornerstone OnDemand Technical Review SoCal 100

socalTECH

FEBRUARY 24, 2020

We casught up with CEO Jay Ackerman to learn more about the company, its market, and how the company is looking to help its customershealth plans and managed care organizations--with risk management and quality improvement using technology. I've been a sales leader, a Chief Revenue Officer, Head of Customer Success. What is Reveleer?

Artificial Inteligence 113

Artificial Inteligence SoCal Southern California Software 113

SoCal Tech Calendar

APRIL 23, 2010

Thursday, April 29, 2010 -- Changing Customer Behavior through Data-Driven Solutions. If you already have a comprehensive marketing strategy, pardon the interruption and proceed as planned. However, if your marketing strategy needs work, were here to help. Join us on Thursday, April 29 to learn how to create an effective marketing strategy.

Custom 100

Custom Customer Marketing Help 100

Tech Zulu Event

SEPTEMBER 1, 2011

If you do not see your panel listed and are from SoCal let us know in the comments below and I’ll get it listed. Strategy to Get Your First 100 Paying Customers (bigMETHOD, Mixergy, Appsumo, Zaarly). Give them a quick look over and the ones you believe would be the best to see give them a vote.

Southern California 89

Southern California SoCal Guide Mixergy 89

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer 97

Customer Custom Software Review SaaS 97

socalTECH

MAY 13, 2011

ShoeDazzle, which was co-founded by celebrity Kim Kardashian, sends customers new shoes, jewelry, and handbags each month. Other backers of ShoeDazzle include Lightspeed Ventures, Polaris Venture Partners, and local SoCal fund Crosscut Ventures. The funding was led by Andreessen-Horowitz, and also included the firm's prior investors.

Legalzoom 160

Legalzoom SoCal Southern California Los Angeles 160

SoCal Tech Calendar

JUNE 24, 2010

Wednesday, June 30, 2010 -- Gartner Customer 360 Summit 2010. Gartner Customer 360 Summit is a whole new event with a renewed focus on business and IT collaboration, and on the emerging "social" dimension of customer experience and relationships. See [link] (more).

Customer 100

Customer Custom 100

SoCal Tech Calendar

JUNE 23, 2010

Tuesday, June 29, 2010 -- Gartner Customer 360 Summit 2010. Gartner Customer 360 Summit is a whole new event with a renewed focus on business and IT collaboration, and on the emerging "social" dimension of customer experience and relationships. See [link] (more).

Custom 100

Custom Customer 100

SoCal Tech Calendar

JUNE 22, 2010

Monday, June 28, 2010 -- Gartner Customer 360 Summit 2010. Gartner Customer 360 Summit is a whole new event with a renewed focus on business and IT collaboration, and on the emerging "social" dimension of customer experience and relationships. See [link] (more).

Custom 100

Custom Customer 100

socalTECH

DECEMBER 28, 2017

I continue to be surprised by some clever SoCal entrepreneurs who are creating out-of-the box companies that are opportunistic and reflect our markets ingenuity. We are seeing SaaS companies more and more are competing against other SaaS companies and experiencing more churn, price resistance and customer demand for customization.

Capital 124

Capital Southern California SaaS SoCal 124

socalTECH

DECEMBER 26, 2018

Were pleased to be a part of one of SoCals greatest VC-backed successes. With over a decade in leadership roles at high-performing SaaS companies like Salesforce and Smartrecruiters, I think it would be a challenge to find anyone in SoCal with stronger operating chops for B2B software companies.

Southern California 100

Southern California SoCal Venture Capital News 100

SoCal Tech Calendar

JANUARY 8, 2009

Tuesday, January 13, 2009 -- The Customer Is Wrong. They say the Customer is always right! So how in these rough economic times when everyone is fighting for every dime can one manage to avoid becoming a victim of bad customers and conversly how can one mange to turn loose loose into win win? But what if they are wrong?

Custom 100

Custom Customer 100

SoCal Tech Calendar

MARCH 3, 2010

Tuesday, March 9, 2010 -- New Approaches in Customer Engagement. Los Angeles CMO Club Dinner. Come network and share ideas with your peers in a non selling CMO worthy environment in Los Angeles, at this special event. See [link] (more).

Customer 100

Customer Custom Los Angeles Ideas 100

socalTECH

SEPTEMBER 22, 2009

Amazon.com said today that it has awarded a Los Angeles resident, Angela Kohler, as winner of its customer-created television commercial contest, Your Amazon Ad Contest. Another SoCal resident, David Keenan of Hacienda Heights, scored Fourth Place for his entry 'Not Available'.

Los Angeles 145

Los Angeles Angel SoCal Southern California 145

socalTECH

AUGUST 14, 2012

It's a warm summer night in Westwood and 35 entrepreneurs are mingling with a collection of the new SoCal silicon-set. They're already having a lot of interaction with mentors, some of them have customers and traction, some of them even have investors already lined up.".

Mentor 178

Mentor Entrepreneur Technology SoCalTech 178

SoCal CTO

NOVEMBER 17, 2009

A day might include a discussion with a finance partner, an investor, a customer or a fusion partner. Our new customer acquisition has grown and our costs have plummeted. We are actually getting paid now to obtain customers, so our customer acquisition costs are now negative. Great posts.

Acquisition 170

Acquisition Customer Custom Ideas 170

SoCal CTO

MARCH 1, 2010

Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. Great stuff.

Pricing 150

Pricing Acquisition Customer Custom 150

SoCal Tech Calendar

JULY 15, 2010

Wednesday, July 21, 2010 -- Gaining Passion and Engagement From Your Customers and Organization. Customers no longer just buy products - they purchase the experiences from companyies who engage with them and meet their both spoken and unspoken needs. Techbizconnection.

Organization 100

Organization Customer Custom Research 100

SoCal Tech Calendar

MARCH 6, 2009

Thursday, March 12, 2009 -- 5 Keys to a Customer Centric Organization. Most every company claims or believes they are customer centric, but are they really? In a recent study of 665 companies worldwide, Gartner found that less than 5 percent of businesses have successfully implemented "customer centric" approaches.

Organization 100

Organization Customer Custom Technology Council 100

SoCal Tech Calendar

MARCH 17, 2012

PDMA SoCal. Your mission, should you choose to accept it, is to estimate market size, competitive market share, how many potential customers are there, and price points. Tuesday, March 20, 2012 -- Competitive Intelligence: 007 Market Intel. It's Monday morning. He announces, "Let's build a gold-plated widget!"

Competition 100

Competition Innocal Case Study SoCal 100

SoCal Tech Calendar

FEBRUARY 15, 2012

Tuesday, February 21, 2012 -- Loving Your Customer: the Art and Science of Social CRM. Social Media Club LA. See [link] (more)

Custom 100

Custom Customer Social Media Media 100

SoCal Tech Calendar

NOVEMBER 6, 2009

Thursday, November 12, 2009 -- Use the Virtual World to Get Real Customers. Your customers arent spending. Online video and virtual environments can help marketers boost their pipeline and connect with their prospects and customers in a cost-effective way. Youve lost faith in the traditional marketing channels.

Custom 100

Custom Customer Media Sales 100