Custom Software

SoCal Tech Calendar

Wednesday, May 16, 2012 -- Custom Software. For many companies, custom software provides the edge they need. Improved productivity and efficiency leading to cost reductions, easier to use services leading to increased customer satisfaction and retention, a new needed product or service that is not available anywhere else. Custom developed software can provide all that and more. Techbiz Connection.

Custom 100

SteelHouse Names Chief Customer Officer

socalTECH

Los Angeles-based SteelHouse , which develops online retargeting and advertising software, has named Rory Mitchell as Chief Customer Officer (CCO) at the company. steelhouse chief customer offier executive retargeting advertising softwareMitchell was previously VP of Client Success at SteelHouse, where he has been for less than a year. According to SteelHouse, Mitchell has over 17 years of experience in the area, and was previously at Experian Marketing Services.

Custom 100

American LegalNet Wins Customer

socalTECH

Los Angeles-based legal software developer American LegalNet is reporting a new customer win this morning, with law firm Blank Rome LLP. American LegalNet said Blank Rome LLP has purchased its eDockets court-rules-based calendaring and docketing systems software, as well as Docket Direct local/federal court feeds and Smart Dockets court date calculator app. american legalnet legal customer software docket calendar

Custom 116

MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch, which was founded by Steve Bjorg and Aaron Fulkerson back in 2005, said the funding will go to increase its integration with software such as Salesforce, SAP, and Oracle, and grow its marketing, business development, sales, and engineering teams.

Custom 122

Zynx Health Signs Customer In Philadelphia

socalTECH

Los Angeles-based clinical health software provider Zynx Health announced this morning that it has been selected by the Einstein Healthcare Network, in Philadelphia and Montgomery County, PA. Zynx develops software used by healthcare providers to manage healthcare costs and decision support. zynx health philadelphia einstein healthcare network software decision support lifescience

Custom 109

Yardi Wins Customer In Louisiana

SoCal Tech Calendar

Santa Barbara-based property management software developer Yardi reported a win in Louisiana this morning, with Weinstein Nelson Management. Weinstein Nelson Management, which is based in Baton Rouge, is using Yardi's software for reporting, lead tracking, and renewals for its properties. yardi louisiana customer property management real estate realestate software

Custom 109

VizExplorer Wins New Customer

socalTECH

San Diego-based VizExplorer , which develops operational intelligence software used by casinos, reported a win with the Tunica-Biloxi Gaming Authority for Paragon Casino Resort, in Marksville, Louisiana. vizexplorer software casino analytics paragon resort biloxiFinancial details of the win were not announced. VizExplorer said the win also included its new premium consulting service. VizExplorer recently received a big round of funding from Morgan Stanley Expansion Capital.

Custom 100

Yardi Adds New Customer

socalTECH

Santa Barbara-based Yardi , which develops property management and accounting software for the real estate market, reported another customer win this morning, with commercial property owner Blatteis & Schnur. Blatteis & Schnur operates 29 multi-tenant retail properties, which it will manage with Yardi's software. yardi property management software retail blatteis schnur

Custom 125

RightScale Adds New Customers

socalTECH

Santa Barbara-based cloud deployment software developer RightScale said Thursday that it has added three new customers, bringing its total number of software-as-a-service providers to more than 100. The firm said that Progress, Pearson Education, and Resumator are using its products to deploy and manage their software-as-a-service applications for customers in cloud environments. rightscale cloud computing software deployment customers

Custom 138

Yardi Wins Customer In London

socalTECH

Santa Barbara-based property management software developer Yardi continues to add to its long list of customers, saying late last night that it has added a new customer in London. Yardi said that Triple Point Social Housing will use its Yardi Voyager software for property management, including leasing, tenant services, and accounting operations. yardi london property management software

Custom 100

My story: Fail locally, one customer at a time.

Berkonomics

In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. You just had to be lucky, write reasonably good code and land in an industry with some legs, and of course, treat the customer well. And I would learn customer service.

Custom 245

Customer Validation - 33 Great Articles

SoCal CTO

I’m going to take that thought out into the field and validate it with my customers." I’ve spoken to dozens of customers, I have a validated customer persona, built an MVP to test key behavioral hypotheses, and the data doesn’t back what you’re saying."

Custom 259

Ten of Southern California's Top Software Companies

socalTECH

marketing, and not enough of the traditional, software-and-algorithm intensive startups you'd expect to see in Silicon Valley. The firm's software is now being. The company's software is being included in the Linux. customers based on that data.

Guidance Software Signs Customer

socalTECH

Pasadena-based Guidance Software, which develops software used for computer forensics, announced Wednesday that it has signed on Koch Industries, Inc. as a customer. According to Guidance, Koch will use the firm's EnCase eDiscovery software on a pay-per-use basis. Guidace Software's products are used for law enforcement, government, corporate and other computer investigations, for e-discovery, compliance auditing, and other computer investigations.

Custom 116

Yardi Wins Customer In Vancouver

socalTECH

Santa Barbara-based real estate management software developer Yardi reports a customer win in Vancouver, British Columbia, saying that it has signed up Wesgroup Properties to its web-based property management and accounting platform. Yardi said Wesgroup Properties is using its Yardi Voyager 7S software, and was already a Yardi client. yardi vancouver software real estate management accounting

Custom 125

BlackLine Tops 1300 Customers

socalTECH

Los Angeles-based finance and accounting automation software developer BlackLine reports this morning that it added 393 new customers in 2015 and now has over 1300 customers around the world. blackline systems growth finance accounting software saas reconcileThe company said that among the new clients it added during the year were Houghton Mifflin Harcourt, Malaysia Airlines, Roku and Trivago.

Custom 109

Yardi Wins Customer In Singapore

socalTECH

Santa Barbara-based software developer Yardi has signed on a customer in Singapore, which will use the company's property management and accounting software. has adopted its software to automate its financing and leasing efforts. According to Yardi, Soilbuild Group Holdings Ltd. Financial details of the win were not announced. Soilbuild has more than 4 million square feet of property under management. READ MORE>>.

Custom 100

Why bother to sit in with customer service?

Berkonomics

Then, when my manager of customer service sent a request up the line asking for funds for equipment or expanded staffing, I would understand the need, sometimes offering suggestions for improvement to try before making the investment. Start by sitting in with customer service.

Custom 170

The Empathy Economy: Emotional Intelligence in Customer Service

Xconomy

The “empathy economy” will help define the new reality of human and machine interactions in the customer service industry. Brand loyalty has been championed by brands like Gucci and Tesla, who have both a dedicated customer base and “fans” who admire the out-of-reach products.

Pipeliner Debuts Cloud Version Of Its CRM Software

socalTECH

Los Angeles-based Pipeliner CRM , which develops customer relationship management (CRM) software tools, said on Wednesday that it has rolled out a cloud-only version of its software. The company is now offering up three versions of the online, cloud software--Starter, Business, and Enterprise--all via a subscription. Pipeliner's CRM tools are used for managing customer accounts, sales prospects, sales pipelines and dashboards, and more.

Tool 100

Yardi Wins Australian Customer

socalTECH

Santa Barbara-based property management software developer Yardi reported a win late Monday afternoon in Australia, with Australian property investor DeMartini Fletcher. yardi australia property management software internationalFinancial details of the win was not announced. Yardi said DeMartini Fletcher has selected its Yardi Voyager 7S as its new property management and accounting platform. READ MORE>>.

Custom 125

This Startup Hacked LinkedIn To Recruit Customers & Reduce Churn

InfoChachkie

However, savvy startups can leverage LinkedIn to create a customer acquisition and a churn reduction tool. However, in some cases, especially with its larger customers, the company displaces a competitor. It’s not about helping them use our software.

Custom 149

Esri Wins Software Deal With The World Bank

socalTECH

Redland-based geographical information systems (GIS) software giant Esri announced on Monday that it has inked a Memorandum of Understanding (MOU) with World Bank, the international group whi is focused on reducing global poverty. According to Esri, the deal will provide the World Bank with software from Esri, to help improve the World Bank's Survey Solutions software. Financial details of the customer win were not announed.

MSC Software Gets Win In Italy

socalTECH

Newport Beach-based simulation software developer MSC Software reported a win in Italy this morning, with Riba Composites, a designer and manufacturer of structural parts and components. MSC Software said that Riba Composites is using both is MSC Apex and MSC Nastran Nonlinear products.

Servier Licenses CureMatch Tech for Custom Cancer Drug Treatments

Xconomy

A global pharmaceutical company based in France has licensed software developed by San Diego digital health startup CureMatch that aims to help cancer doctors customize the combination of drugs they prescribe to patients based on mutations in cancer DNA.

Guide 73

ReachLocal Trumpets Marketing Automation Customer List

socalTECH

ReachEdge helps small and medium sized businesses with their online marketing efforts, including managing their website, advertising, SEO, lead management, and tracking of customer acquisition efforts. ReachLocal said fifty five percent of its first clients have been prior, ReachLocal customers, and that it has been seeing the most interest in the healthcare, automotive, home services, legal and education industries. reachlocal marketing automation customers leads software

LogicMonitor Migrates Citrix GoToAssist Customers

socalTECH

Santa Barbara-based infrastructure performance monitoring software developer LogicMonitor announced this morning that it has been named the "preferred" IT performance monitoring platform by Citrix, which is decommissioning its GoToAssist Monitoring product. LogicMonitor said the move will help it offer its platform to former Citrix GoToAssist customers. logicmonitor citrix gotoassist performance monitoring software

Custom 125

Signal Sciences Signs Up New Customer

socalTECH

Culver City-based Signal Sciences , the web defense software developer led by Andrew Peterson, said on Thurday that it has signed up a new customer, One Medical. Financial details of the customer win were not announced. medical security software cybersecurity defense sciences signalAccording to Signal Sciences, One Medical will use its Web Protection Platform (WPP) for threat protection and security for its cloud applications.

The Coming Shift in Enterprise Software

Both Sides of the Table

Put simply Chuck is amongst the smartest and most knowledgeable leaders in the CRM industry and in the components I consider the future of enterprise software — voice driving input/output, chat-based computing and mobile-first design. Chuck as a software visionary understood this.

Yardi Wins Customer In The UK

socalTECH

Santa Barbara-based property management software developer Yardi said it has signed up a customer in the UK. yardi property management software westcourt international realestate real estateAccording to Yardi, it has been selected by Westcourt Group, a regional property development company based in the town of Harrogate North Yorkshire. Financial details of the win were not announced. READ MORE>>.

Bridg Aims At Restaurants With New CRM Software

socalTECH

Los Angeles-based software developer Bridg said this week that it has launched a new customer relationship management (CRM) software product specifically aimed at restaurants. According to the company, it is using information from point-of-sale (POS), email, loyalty, online ordering, and other areas to help give restaurants a single, unified view of their individual customers, and helps those restaurants identify growth opportunities based on that data.

QAD Wins Customer In The UK

socalTECH

Santa Barbara-based enterprise resource planning software developer QAD says this morning that it has signed up a new customer in the UK, Snell Advanced Media (SAM), to manage its business processes company-wide. enterprise resource planning business process management international customer

Custom 100

Appetize Adds New Customers, Trumpets Growth

socalTECH

Playa Vista-based Appetize , which develops modern, tablet- and handheld-based point of sale (POS) systems, has added a number of high profile customers, and says it has seen record growth this year. The company's point-of-sale terminals and software are a significant upgrade from legacy point-of-sale terminals. appetize point sale food venue retail stadium growth hardware software

Custom 100

ServiceNow Wins University Customer

socalTECH

San Diego-based ServiceNow announced today that it has signed on Bournemouth University as a customer. According to ServiceNow, the university is using its software-as-a-service for helping to consolidate multiple IT systems, and provide IT self service to faculty, staff, and students. ServiceNow''s enterprise IT automation software is used for managing IT incidents, change management, configuration, knowledge base, and other IT services.

Custom 135

ServiceNow Customer Wins Award In Australia

socalTECH

Enterprise IT cloud sofwtare developer ServiceNow reports this morning that one of its customers has scored a big award in Australia. commercial explosives and blasting systems to the mining and infrastructure markets, just received the ITSM Project of the Year Award from IT Service Management Forum (itSMF) Australia, for its user of ServiceNOw''s software-as-a-service. servicenow customer australia management software

Custom 135