Fri.Jan 08, 2021

8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved.

Belkin Founder Chet Pipkin Steps Down as CEO

L.A. Business Journal

Playa Vista-based consumer electronics company Belkin International Inc. announced a leadership change Jan.

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Blacksmith Medicines Gets Seed Funding


San Diego-based Blacksmith Medicines, a new biotechnology company focused on creating medicines for immuno-oncology and inflammatory diseases by targeting human metalloenzymes, has raised a round of seed funding, and announced a research deal with Lilly. Financial details of that seed funding were not announced. The company--a spin-out of Forge Therapeutics--said the deal with Lilly potentially is worth up to $300M.

Deluxe Buys Sundog Media Toolkit


Los Angeles-based Deluxe, which provides digital services to the motion picture, television, and digital media industry, said yesterday that it has acquired Sundog Media Toolkit, Ltd., a UK-based provider of a cloud platform for the industry. Financial details of the buy were not announced. UK-based Sundog offers up an automated, cloud-based platform that creates specialized multi format, multi-language files for theatrical distribution and streaming platforms, and was founded in 2013.

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Can You Ask for Office Rent Relief? How to Manage Your Lease During COVID-19

Office leases are one of companies’ largest expenses, and if your whole team is working from home with no clear end in sight, you may be wondering what to do about your lease.

Airgain Buys Nimblelink


San Diego-based antenna technology provider Airgain said Thursday that it has acquired NimbleLink, a provider of cellular industrial Internet-of-Things (IoT) products and services. Airgain said it acquired all of the outstanding stock of NimbleLink for $15M in cash, subject to adjustments, with $8M in cash earnout based on revenue targets. Airgain financed the deal from its existing cash. NimbleLink was headquartered in Plymouth, MN, and founded in 2013.

Monoprice Debuts New 3D Printer


Brea-based consumer electronics product company Monoprice--known for its low price but higher quality, generic products--says it has debuted a new, 3D printer, aimed at hobbyists, makers, podcasters, and others. The company said its new desktop Delta Mini V2 3D Printer will cost $199.99.