Your Customer Success Team Is Focusing On The Wrong Definition Of Success
InfoChachkie
AUGUST 22, 2016
A version of this article previously appeared in Forbes. L-to-R: John Greathouse, unknown woman about to slap John, Reed Shaffner, Jerry Jao & Ara Mahdessian. My venture firm, Rincon Venture Partners recently teamed with Jason Lemkin, Founder of SaaStr , to host the first SaaStrX event. I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Re
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