socalTECH

MAY 2, 2017

We spoke with Andrew about how the company pivoted from its original model after finding a huge amount of traction for its sales software and data, and its ability to guide brokers on the best practices for them to close more deals, which it is now offering as software-as-a-service. What is Digsy? It worked well. How did that work?

Sales 145

Sales Startup Email Tool 145

socalTECH

APRIL 17, 2013

j2 Global , the operator of both a cloud services business and online publishing business, has made another acquisition, this time of Netherlands-based online backup provider Backup Connect BV. Financial terms of the buy were not disclosed. According to j2, the move will expand its online backup business to five countries on three continents.

Services 153

Services Email Acquisition Sales 153

socalTECH

FEBRUARY 26, 2013

Woodland Hills-based ReachLocal said today that it has launched three, brand new services today, including a new website focused on the booking of home services. All of those new services were launched in addition to the new consumer service, ClubLocal.com. READ MORE>>.

ReachLocal 178

ReachLocal Woodland Hills Search Engine Optimization Services 178

Berkonomics

AUGUST 17, 2023

Preparing for the game… If you have been following our recent insights, you’ll be up to speed knowing that professional investors negotiate tough terms, from provisions of control over asset acquisition, eventual sale of the company, future investments, forced co-sale when others attempt to sell their shares and more.

Invest 296

Invest Capital Startup Entrepreneur 296

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. It sounds like you actually do all your customer service in house?

Custom 113

Custom Customer Services Conference 113

Berkonomics

SEPTEMBER 28, 2023

Your first customers for any product or service form your reference base, the important group of allies that your marketing and salespeople rely upon when attempting to create buzz and make a mass market for a new product. Greatly exceed expectations at all costs. Be ready to over-allocate resources to a launch.

Resource 156

Resource Custom Customer Product 156

Berkonomics

JUNE 4, 2020

That’s impressive sales leverage. Email readers, continue here…] In an Internet-based business, power comes not just from high gross margins, but also from an increase in the percent of conversions. Just to be fair, a 5% cut in costs would also double net profit. How does this work with online-based companies?

.Net 156

.Net Sales Tool Email 156

Berkonomics

JANUARY 5, 2023

Email readers, continue here…] Here are some of the checklist items your acquirer will consider. Accounting and HR operations are combined as quickly as possible, as are customer service call centers, retaining specific product skills on the front line from the acquired company. Not a bad goal, and certainly not a bad result.

.Net 156

.Net Acquisition Sales Email 156

Berkonomics

DECEMBER 23, 2021

Email readers, continue here…] We worry over projections and fix our budgets to match, and then we manage to the revenue and costs of the budget. But what if we separate ourselves from that mindset long enough to search for and find sparks of success sometimes buried within our sales statistics.

Resource 296

Resource Statistics Email Product 296

Berkonomics

FEBRUARY 2, 2023

Depending upon the size of the companies and complexity of the products or services involved, it is fair to assume that you’ll need to dedicate a resource to this effort, sometimes a full-time resource at that. Consider a sales relationship where your product will be in the bag of salespeople from the partner company.

Press 156

Press Sales Training Resource 156

Both Sides of the Table

FEBRUARY 17, 2019

Having read his latest op-ed on email I know why I erred towards the side of of not loving his book as much as some did. Apparently he’s an “organizational psychologist professor and thinks that it’s rude not to answer email. I also surmise that perhaps organizational psychologists don’t get as much unsolicited emails as some of us do.

Email 250

Email Writing Conference Mobile 250

socalTECH

AUGUST 16, 2011

Privately held LiveOffice , the provider of cloud-based email archiving, compliance, discovery, and backup services, said today that it had another quarter of record revenue.

Sales 138

Sales Report Email Services 138

Both Sides of the Table

MARCH 10, 2015

I write about sales often both because it’s the lifeblood of any organization and because in my experience it is the area in which more startups are least experienced or inclined. I also write and talk about it frequently because raising capital is a part of sales and this is important for entrepreneurs to understand.

Sales 150

Sales Startup Venture Capital Funding 150

Tech.Co

FEBRUARY 25, 2022

for each sale. Etsy revealed the change in emails to sellers as well as a report to investors yesterday. ” The fee hike also applies to shipping as well as to the product sale itself. Operating a small business has gotten pretty tough, and that remains just as true for online sales as for physical ones.

Sales 155

Sales Startup Activity Invest 155

InfoChachkie

JANUARY 14, 2013

If you have your eyes and ears open, you can discover sales lessons in unexpected places, including the cable TV show, Say Yes To The Dress. There are a number of solid sales techniques on display by the Say Yes team. Throughout the sales process, they continually probe and modify their sales approach, based on the bride's feedback.

Sales 251

Sales Startup Activity RSS 251

Berkonomics

JUNE 10, 2021

In an early-stage company, the key issue is most often finding the way to start the revenue flowing from services and sales. Email readers, continue here…] Next, a critical key issue is finding the way to break-even for a young business – the proxy for stability. The most important issue for young entities.

Examples 156

Examples Sales Demand Equity 156

Berkonomics

MAY 26, 2022

Some surprising answers from persons in sales. “Is Another sales manager offered that he reads the first name on the badge at least ten feet before the booth entrance (a good start, as opposed to trying to stop someone already passing by.) “Hi Dave,” he says. Great advice from a corporate sales manager. Is your mom OK?”

Tips 156

Tips Sales Help Email 156

socalTECH

NOVEMBER 21, 2018

In an interesting marketing effort, Los Angeles-based subscription-based airline Surf Air is looking to attract more subscribers to its service, through a Black Friday sale. Surf Air offers up flights between Southern California and Silicon Valley, as well as a number of other locations, to members who subscribe to its service.

Southern California 133

Southern California Los Angeles Sales Email 133

Startup Professionals Musings

JANUARY 27, 2017

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. The best businesses provide a direct chat box on their website, Twitter and Facebook requests addresses, as well as email, phone and website alternatives.

Customer 95

Customer Custom Services Technical Review 95

Berkonomics

MARCH 8, 2018

Give one percent equity to each outside board member vesting over four years of service. Pay early stage board members of companies that are not lifestyle businesses one percent of the fully diluted equity in the form of an option that vests over four years of service. Here is my best advice, based upon many boards and many years.

Venture Capital 256

Venture Capital Equity Sales Invest 256

Berkonomics

MARCH 3, 2022

Quality” products and services…. Fast” applies to either service speed (including delivery) or product manufacturing time. If it becomes a part of your long-term sales message, there is risk that you will set expectations you cannot achieve. And boy, does it apply to most of us and our offerings. Let’s define “fast.”.

Resource 156

Resource Sales Pricing Startup 156

Berkonomics

JULY 26, 2018

These are so succinct, so well defined, so precise that everyone in sales and everyone involved in marketing must be able to answer these three questions without pause, and convincingly. It would pay you to work over this set of questions in a special session with sales, marketing and senior management in the room at once.

Sales 226

Sales Custom Customer Pricing 226

Tech.Co

JUNE 3, 2022

Square is teaming up with Apple to enable the ‘Tap to Pay' iPhone functionality within the Square Point of Sale app. Now, though, the companies both seem to agree that they'll turn larger profits by teaming up — even if it might mean a slowdown in Square's hardware sales in the long term. Please fill in your email.

News 155

News Newsletter Sales Tips 155

socalTECH

JUNE 14, 2019

Los Angeles-based Sunbit , a fintech startup which provides point-of-sale financing for purchases, using machine learning to qualify consumers, has raised $26M in a Series B funding round, the company said this week. The funding was led by Zeev Ventures, and also included Group 11 (formerly SGVC), Chicago Ventures, and others.

Artificial Inteligence 113

Artificial Inteligence Startup Sales Email 113

Berkonomics

JUNE 2, 2022

Looking for an entrance into a VC, an angel group, a bank, a CxO for a sales opportunity, or any other entity? Few of your contacts will be willing to use their valuable social or political capital helping you with a sales effort, and you will definitely strain your relationship with the intermediary if not a close friend.

Ideas 156

Ideas Sales Competition Venture Capital 156

socalTECH

AUGUST 17, 2011

Los Angeles-based Goldstar , the online, discounted event tickets service run by Jim McCarthy, is getting close to hitting 5 million tickets sold on the site, according to an email to users by CEO and co-founder Jim McCarthy. The business is directly aimed at the issue of unsold inventory at entertainment venues.

Sales 124

Sales Email Entertainment Sites 124

Berkonomics

DECEMBER 29, 2016

Management undertakes a simple exercise of calculating the increased profitability of shutting down all R&D, sales and subordinate operations, and universally notes with shock the high net profit that results – from shutting down all operations except customer service to recurring customers (as in software support operations.).

.Net 226

.Net Sales Custom Customer 226

socalTECH

OCTOBER 12, 2017

Los Angeles-based Internet services and digital media giant j2 Global has acquired two more companies, but in an interesting shift, also said it has divested three companies from its portfolio. Financial details of the acquisitions and sales were not announced.

Company 113

Company Companies Sales Email 113

Berkonomics

JUNE 25, 2020

Email readers, continue here… ] LPC (Lifetime Profit per Customer). This is simply the sum of the month’s direct costs for sales and marketing divided by the number of new customers acquired, yielding a dollar cost per average new customer. Revenues are recorded as earned, not paid, especially when paid in advance.

Acquisition 156

Acquisition Statistics Sales Custom 156

Berkonomics

FEBRUARY 3, 2022

I also recall vividly one of my first investments where the entrepreneur backed out of a sale to a well-known investment company at the last second, declaring his intention not to sell “his” company. The advantage of creating an evergreen company. A personal experience that relates.

Equity 156

Equity Course Sales Invest 156

Berkonomics

AUGUST 3, 2017

Your first customers for any product or service form your reference base, the important group of allies that your marketing and sales people rely upon when attempting to create buzz and make a mass market for a new product. Email readers, continue here…] And I am serious about the “…at all costs” admonition in this insight.

Customer 243

Customer Custom Resource Sales 243

Berkonomics

APRIL 14, 2022

Second, you can make a call to action, using an ad to bring people to your place of offer, buy your services or product, or take advantage of a special incentive. Email readers, continue here…] And with brand (or lifestyle) advertising, there is no way to directly measure success. first appeared on BERKONOMICS.

Advertising 156

Advertising Statistics Pricing Email 156

Tech.Co

MAY 31, 2023

In this guide: Free Business Tools Best Communication Tools Best Cybersecurity Tools Best Project Management Tools Best Marketing Tools Best Financial Tools Best HR tools Best Sales Tools Next Steps: Moving Forward With a Solution Best Free Business Tools for Startups Not every startup will have a budget for smart software. While Hide.me

Tool 131

Tool Startup Software Review Technical Review 131

socalTECH

MARCH 4, 2013

Nimble , the developer of customer relationship management software, said today that it has launched a program for startups, which will offer up a free year of its service. The company said the effort is part of an effort to both support the startup community--as well as connect with future integration partners.

Software 183

Software Startup Social Network Email 183

Tech Zulu Event

MARCH 20, 2015

One of the hardest parts of email marketing is building a subscriber base and getting them to open your emails but that’s only half the battle. The goal of email marketing is opening a conversation and turning that conversation into a relationship. The remaining 20% should include direct sales. Keep In Touch. Build Trust.

Email 40

Email Marketing Custom Customer 40

Berkonomics

JUNE 20, 2019

One of the most obvious reasons mature businesses die away – when we look in the rear view mirror – is that they did not spend to renew their product or service when newer entrants into the business arrived with better products and services built upon newer technology. Should be an easy fix for companies making annual net profit.

.Net 120

.Net Patents Research Sales 120

Berkonomics

JULY 11, 2013

That’s impressive sales leverage. Visit to purchase, click to close, or other terms are used in various industries to describe the measure of conversion rate from initial landing on a page displaying purchase information about a product or service. Just to be fair, a 5% cut in costs would also double net profit.

.Net 207

.Net Sales Tool Social Network 207