Berkonomics
MARCH 11, 2021
Email readers, continue here…] And there is always the great open-door question: “Would it be OK if we followed up by email to request a clarification to one or more of your responses?” It means you can use this respondent as a resource for case studies and marketing quotes in the future. “On
Berkonomics
JANUARY 3, 2019
Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. How about those less-experienced buyers? And the lesson? So, this insight is simple.
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Berkonomics
JANUARY 3, 2019
Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. How about those less-experienced buyers? And the lesson? So, this insight is simple.
Startup Professionals Musings
JULY 17, 2021
In an eye-opening Franklin Covey study, respondents indicated that 40 percent of their time was being spent on things that were not important to them or their companies. Turn technology into a productivity engine, rather than a burden, to battle the avalanche of email, texts, and social-media alerts that threaten your productivity.
Startup Professionals Musings
DECEMBER 3, 2021
Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. Publish the terms of your support, return, and replacement policies. Professional user-friendly site design.
Startup Professionals Musings
JUNE 23, 2021
For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Studies show that peer recognition programs are often more effective than bonuses or cash rewards.
Startup Professionals Musings
APRIL 16, 2022
It is your responsibility to facilitate regular communication between team members and all constituents via all channels, including social media, email, and video. Other studies have shown a return of up to 400 percent for this approach. Occupational satisfaction. Spiritual connections. Environmental safety.
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